What knowledge and skills can you gain from network support courses on Coursera?

Network support courses on Coursera provide essential skills and knowledge for managing and maintaining computer networks: Fundamentals of network configurations, including setup, maintenance, and troubleshooting. Skills in managing both wired and wireless network technologies. Techniques for ensuring network security, including firewall and encryption practices. Understanding of network protocols such as TCP/IP, DNS, and DHCP. Tools and practices for monitoring network performance and diagnosing network problems. Introduction to cloud networking and virtual network management. Best practices for providing technical support and customer service in network settings.

Do I need prior knowledge in network support to enroll in these courses?

Network support courses on Coursera are suitable for learners at various levels of expertise: Beginners can start with courses that introduce the basics of network technology and support. Intermediate courses offer a deeper exploration into specific network issues and advanced management techniques. Advanced courses can provide comprehensive training for IT professionals looking to specialize in network architecture or cybersecurity.

What types of certifications and credentials can you pursue through network support courses on Coursera?

Coursera partners with technology leaders and educational institutions to offer a range of network support credentials: Professional certificates that can assist in establishing your credentials in network support. Specialized course certificates focusing on areas such as network security, cloud networking, or advanced network troubleshooting. Degrees and professional qualifications that can help prepare you for leadership roles in IT and network management. These educational opportunities are designed to enhance your qualifications and support your career growth in network support.

What career opportunities can knowledge in network support lead to?

Skills acquired in network support on Coursera can open doors to numerous IT roles: Network Technician : Maintain and troubleshoot organizational networks to ensure stable and secure connectivity. Network Administrator : Manage daily operations of computer networks, overseeing data communication systems and network installations. Network Engineer : Design and implement new network solutions and improve the efficiency of existing networks. IT Support Specialist : Provide helpdesk support, solving network issues and supporting end users. Cybersecurity Analyst : Focus on network security, preventing, detecting, and responding to cyber threats.

Best Network Support Courses & Certificates [2025]

Explore the Network Support Course Catalog

Status: Free Trial
Status: AI skills
Microsoft
Microsoft IT Support Specialist
Skills you'll gain: Microsoft 365, Network Security, Business Software, Computer Hardware, Cybersecurity, Microsoft Office, Desktop Support, Virtual Private Networks (VPN), Network Troubleshooting, Technical Support, Hardware Troubleshooting, Generative AI, Operating Systems, Collaborative Software, System Support, Network Protocols, TCP/IP, Application Security, Microsoft Teams, Cloud Computing
4.8
Rating, 4.8 out of 5 stars
1.2K reviews
Beginner · Professional Certificate · 3 - 6 Months
Status: Preview
NVIDIA
Introduction to Networking
Skills you'll gain: OSI Models, TCP/IP, Data Centers, Network Protocols, Network Infrastructure, Local Area Networks, General Networking, Network Architecture, Computer Networking, Network Switches, System Requirements
4.6
Rating, 4.6 out of 5 stars
617 reviews
Beginner · Course · 1 - 4 Weeks
Status: New
Status: Free Trial
Pearson
Linux Networking - Basics and Beyond: Unit 3
Skills you'll gain: Linux Commands, Network Administration, Network Analysis
Intermediate · Course · 1 - 4 Weeks
Status: New
Status: Free Trial
Pearson
Linux Networking - Basics and Beyond: Unit 1
Skills you'll gain: OSI Models, TCP/IP, Network Protocols, Linux, Dynamic Host Configuration Protocol (DHCP), Network Analysis, Linux Administration, Virtual Machines, General Networking, Virtualization and Virtual Machines, System Configuration, Computer Networking, Command-Line Interface
Intermediate · Course · 1 - 4 Weeks
Status: New
Status: Free Trial
Pearson
Building Linux Servers: DHCP, DNS, and Directory Services
Skills you'll gain: Dynamic Host Configuration Protocol (DHCP), Linux Servers, User Accounts, Virtualization, Linux Administration, Lightweight Directory Access Protocols, Group Policy, Server Administration, Performance Tuning, Virtual Machines, Systems Administration, Linux, Network Administration, Network Architecture, Identity and Access Management, Network Security, Security Management, Cybersecurity, Disaster Recovery, Large Language Modeling
Intermediate · Specialization · 1 - 4 Weeks
Status: New
Status: Free Trial
Pearson
Linux Networking - Basics and Beyond
Skills you'll gain: Apache, Network Troubleshooting, OSI Models, File Transfer Protocol (FTP), Linux Administration, Linux Servers, TCP/IP, Network Protocols, Linux Commands, Linux, Dynamic Host Configuration Protocol (DHCP), General Networking, Virtual Machines, Web Servers, Remote Access Systems, Virtualization and Virtual Machines, Ubuntu, Network Administration, Computer Networking, Network Analysis
Intermediate · Specialization · 1 - 4 Weeks

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Status: Free Trial
Fortinet, Inc.
Network Security Support Engineer
Skills you'll gain: Network Troubleshooting, Firewall, Network Monitoring, Network Security, Virtual Private Networks (VPN), Network Performance Management, Lightweight Directory Access Protocols, System Monitoring, Authentications, Performance Tuning, System Configuration, Cybersecurity, Malware Protection
4.6
Rating, 4.6 out of 5 stars
25 reviews
Intermediate · Course · 1 - 3 Months
Status: New
Status: Free Trial
Pearson
Linux Networking - Basics and Beyond: Unit 2
Skills you'll gain: Network Troubleshooting, Linux Administration, Linux Servers, Linux, Linux Commands, Dynamic Host Configuration Protocol (DHCP), General Networking, Network Protocols, Network Administration, Ubuntu, Red Hat Enterprise Linux, System Configuration, YAML
Intermediate · Course · 1 - 4 Weeks
Status: New
Status: Free Trial
Pearson
CompTIA Linux+ XK0-005: Unit 3
Skills you'll gain: Package and Software Management, Linux Administration, Linux, Linux Commands, Operating System Administration, OS Process Management, Systems Administration, Remote Access Systems, System Configuration, Network Administration, General Networking, Software Installation, Network Protocols
Intermediate · Course · 1 - 4 Weeks
Status: New
Status: Free Trial
Pearson
CCNA 200-301 Version 1.1: Unit 5
Skills you'll gain: Dynamic Host Configuration Protocol (DHCP), TCP/IP, Network Administration, General Networking, Network Protocols, Remote Access Systems, Network Performance Management, Network Security, Network Monitoring, System Monitoring
Beginner · Course · 1 - 4 Weeks
Status: New
Status: Free Trial
Pearson
CCNA 200-301 Version 1.1: Unit 7
Skills you'll gain: Ansible, Software-Defined Networking, Computer Networking, JSON, Automation, Infrastructure as Code (IaC), Network Architecture, Application Programming Interface (API), Network Infrastructure, Network Monitoring, Network Switches, Network Planning And Design, Extensible Markup Language (XML), Configuration Management
Beginner · Course · 1 - 4 Weeks
Status: Free Trial
Cisco Learning and Certifications
Network Automation Engineering Fundamentals
Skills you'll gain: Ansible, Development Environment, Postman API Platform, Restful API, Authentications, YAML, Software Development Tools, Software Development Methodologies, Software-Defined Networking, CI/CD, DevOps, IT Automation, Network Engineering, Network Architecture, Network Administration, Application Programming Interface (API), Scripting, JSON, Data Modeling, Network Protocols
4.7
Rating, 4.7 out of 5 stars
142 reviews
Beginner · Specialization · 3 - 6 Months