Skills you'll gain: Prompt Engineering, Microsoft Copilot, Content Performance Analysis, Marketing and Public Relations, Customer Insights, Content Development and Management, Proofreading, Public Relations, Integrated Marketing Communications, Customer Analysis, Content Creation, Marketing Communications, Persona Development, Writing and Editing, Content Management, Web Content, Storytelling, Content Strategy, Generative AI, Marketing Strategies

Skills you'll gain: Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Vendor Management, Hospitality Management, Vendor Relationship Management, Social Media Marketing, Process Mapping, Key Performance Indicators (KPIs), Social Media, Performance Measurement, Digital Media Strategy, Content Creation, Operational Efficiency, Digital Marketing, Leadership, Customer Engagement, Search Engine Optimization, Content Management

Skills you'll gain: Front Office, Telephone Skills, Hotel Operations, Guest Relations, Revenue Management, Greeting Customers, Office Procedures, Hospitality, Hospitality Management, Administrative Support and Clerical Tasks, Verbal Communication Skills, Upselling, Interpersonal Communications, Communication Strategies, Property Management Systems, Active Listening, Cross Selling, Computer Literacy, Operational Efficiency, Prioritization

Skills you'll gain: Persuasive Communication, Media Relations, Public Speaking, Media and Communications, Verbal Communication Skills, Corporate Communications, Communication, Storytelling, Influencing, Crisis Management, Journalism, Business Communication, Leadership, Presentations, Public Relations, Strategic Communication, Trustworthiness, Interviewing Skills, Media Strategy, Non-Verbal Communication

Skills you'll gain: Diplomacy, Intelligence Collection and Analysis, Surveys, Survey Creation, Environmental Laws, Environment, Qualitative Research, Sampling (Statistics), R Programming, Political Sciences, Economic Development, International Relations, Cybersecurity, Public Safety and National Security, Socioeconomics, Governance, Climate Change Adaptation, Ancient History, Social Sciences, Security Strategy

Skills you'll gain: Social Media Management, Paid media, Social Media, Social Media Marketing, Target Audience, Social Media Campaigns, Marketing Budgets, Smart Goals, Social Media Strategy, Content Creation, Marketing Effectiveness, Marketing Analytics, Instagram, Advertising Campaigns, Campaign Management, Content Performance Analysis, Online Advertising, Marketing, Digital Marketing, Brand Management