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Explore the Customer Service Course Catalog
Coursera Project Network
Skills you'll gain: SQL, Query Languages, Data Access, Database Software, Relational Databases, Data Manipulation, Problem Solving
- Status: Free Trial
University of Michigan
Skills you'll gain: Generative AI, AI Product Strategy, Generative AI Agents, Business Solutions, Customer experience strategy (CX), Strategic Thinking, Data Strategy, Innovation, Performance Measurement, Business Planning, Business Analysis, Solution Design, Data Quality, Risk Management, Artificial Intelligence, Business Strategies, Business Transformation, Prompt Engineering, Business Process Management, Decision Making
- Status: Free Trial
DeepLearning.AI
Skills you'll gain: Data Storage, Query Languages, Data Lakes, Database Systems, SQL, Databases, Database Management Systems, Data Architecture, Cloud Storage, Data Warehousing, Amazon Web Services, Apache Spark, Performance Tuning
Coursera Project Network
Skills you'll gain: Prompt Engineering, Marketing Design, Generative AI, A/B Testing, Marketing Materials, Advertising, Marketing, ChatGPT, Content Creation, Marketing Strategies, Marketing Analytics, Customer Insights, Social Media Content, OpenAI
- Status: Free Trial
University of Colorado Boulder
Skills you'll gain: Supply Chain Planning, Global Marketing, Logistics Management, Service Level
- Status: Free Trial
University of Minnesota
Skills you'll gain: Cucumber (Software), Gherkin (Scripting Language), Software Testing, Testability, Test Case, Behavior-Driven Development, Code Coverage, Acceptance Testing, Unit Testing, Functional Testing, Test Automation, JUnit, Requirements Analysis, Java Programming
- Status: Free Trial
Tecnológico de Monterrey
Skills you'll gain: Social Media Strategy, Social Media, Social Media Marketing, Content Marketing, Plan Execution, Performance Measurement, Marketing Strategies, Content Strategy, Campaign Management, Marketing, Communication Strategies, Goal Setting, Customer Engagement
- Status: Free Trial
University of Colorado System
Skills you'll gain: Data Warehousing, SQL, Data Governance, Data Integration, Data Management, Business Intelligence, Oracle Databases, Analytics, PostgreSQL, Data Mining, Relational Databases, Data Storage Technologies
- Status: Free Trial
University of Colorado Boulder
Skills you'll gain: Service Level, Performance Testing, Data Architecture, Software Engineering, Web Applications, Cloud Applications, Software Architecture, Scalability, Distributed Computing, Functional Requirement, Databases, Microservices, Application Deployment, Predictive Modeling, Application Development, Software Development, Application Performance Management, Software Testing, System Design and Implementation, Big Data
- Status: Free Trial
IESE Business School
Skills you'll gain: Business Analytics, Business Analysis, Financial Analysis, Strategic Decision-Making, Business Strategy, Organizational Leadership, Analytical Skills, Data-Driven Decision-Making, Complex Problem Solving, Analysis, Market Share, Case Studies, Financial Statements, Marketing, Consumer Behaviour, Decision Making, Team Leadership, Balance Sheet, Working Capital, Branding
- Status: Free Trial
Universidad Nacional Autónoma de México
Skills you'll gain: Business Valuation, Financial Modeling, Financial Analysis, Financial Forecasting, Mergers & Acquisitions, Finance, Cash Flows, Financial Statements, Balance Sheet, Equities, Company, Product, and Service Knowledge
- Status: Free Trial
Skills you'll gain: Natural Language Processing, Microsoft Azure, Computer Vision, No-Code Development, Machine Learning, Predictive Modeling, Artificial Intelligence, Responsible AI
Customer Service learners also search
In summary, here are 10 of our most popular customer service courses
- Retrieve Data using Single-Table SQL Queries: Coursera Project Network
- Generative AI in Business: University of Michigan
- Data Storage and Queries: DeepLearning.AI
- Prompt Engineering Generative AI for Marketing & Advertising: Coursera Project Network
- International Supply Chains and Logistics: University of Colorado Boulder
- Black-box and White-box Testing: University of Minnesota
- Requerimientos, planeación, ejecución y medición de estrategias para redes sociales: Tecnológico de Monterrey
- Relational Database Support for Data Warehouses: University of Colorado System
- Software Architecture for Big Data: University of Colorado Boulder
- Analysis of Business Problems: IESE Business School