By the end of the specialization, you will be able to: Assess conflict types and identify the needs and responses of all conflicting parties. Identify when conflicts arise and manage them in multiple settings. Respond to conflict appropriately and brainstorm for solutions you can follow through on. Prepare for negotiations by finding alternatives and making offers to reach the best solution for all involved.
Conflict Management For Everyone Specialization
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Conflict Management For Everyone Specialization
Conflict Management For Everyone. Do you want to identify conflicts and the way people will respond? Do you struggle with managing and finding solutions for conflicts in various settings? Do you want to negotiate and find the best solution for everyone involved? In this Conflict Management specialization, learn to discover conflict modes and types, choose approaches to resolution and find the best outcome for all parties.
Instructor: CareerCatalyst
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Get in-depth knowledge of a subject
(20 reviews)
Beginner level
No prior experience required
1 month at 10 hours a week
Flexible schedule
Earn a career credential
Share your expertise with employers
Get in-depth knowledge of a subject
(20 reviews)
Beginner level
No prior experience required
1 month at 10 hours a week
Flexible schedule
Earn a career credential
Share your expertise with employers
What you'll learn
Skills you'll gain
- Communication
- Brainstorming
- Contingency Planning
- Collaboration
- Empathy
- Emotional Intelligence
- Tactfulness
- Expectation Management
- Active Listening
- Conflict Management
- Negotiation
- Follow Through
- Communication Strategies
- Social Skills
- Interpersonal Communications
- Interviewing Skills
- Verbal Communication Skills
- Composure
- Strategic Planning
- De-escalation Techniques
What’s included
Shareable certificate
Add to your LinkedIn profile
Taught in English
practice exercises
Advance your subject-matter expertise
- Learn in-demand skills from university and industry experts
- Master a subject or tool with hands-on projects
- Develop a deep understanding of key concepts
- Earn a career certificate from Arizona State University
Specialization - 4 course series
What you'll learn
Skills you'll gain
Category: Active Listening
Category: Interviewing Skills
Category: Conflict Management
Category: Empathy
Category: Communication
Category: Interpersonal Communications
Category: Decision Making
What you'll learn
Skills you'll gain
Category: Emotional Intelligence
Category: Conflict Management
Category: Concision
Category: Communication Strategies
Category: Verbal Communication Skills
Category: Empathy
Category: Recognizing Others
Category: De-escalation Techniques
Category: Composure
Category: Social Skills
Category: Interpersonal Communications
Category: Communication
Category: Tactfulness
What you'll learn
Skills you'll gain
Category: Collaboration
Category: Negotiation
Category: Conflict Management
Category: Strategic Planning
Category: Active Listening
Category: Contingency Planning
Category: Analysis
Category: Research
Category: Communication
Category: Planning
What you'll learn
Skills you'll gain
Category: Honesty
Category: Conflict Management
Category: Negotiation
Category: Problem Solving
Category: Collaboration
Category: Communication
Category: Emotional Intelligence
Category: Expectation Management
Category: Creative Problem-Solving
Category: Follow Through
Category: Brainstorming
Earn a career certificate
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
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Frequently asked questions
No, you do not need to take the courses in a specific order.
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