The AI-Powered Business Operations Specialization is a hands-on, application-focused program that empowers learners to transform business workflows using Generative AI. Designed for professionals across operations, product, sales, and sustainability functions, this four-course sequence introduces actionable frameworks, AI tools, and real-world projects to enhance performance and impact. You’ll start with a foundational course on AI-powered Business Process Modeling, mastering how to design, automate, and optimize workflows. Then, explore how tools like ChatGPT and Microsoft Copilot can revolutionize product management by improving strategy artifacts, competitor research, and sprint planning. Dive deep into sales optimization by turning data into persuasive stories that win decisions in both B2B and B2C environments. Finally, learn how AI can be responsibly used for environmental and social impact—from ESG reporting and supply chain decarbonization to inclusive design and ethical AI deployment. Whether you're looking to upskill for digital transformation or lead enterprise AI adoption, this program provides the strategic knowledge and applied capabilities to drive AI-powered innovation with measurable results.

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Spécialisation AI-Powered Business Operations
AI-Powered Business Operations. Leverage Generative AI to drive innovation, efficiency, sustainability, and growth in operations.



Instructeurs : João Freitas
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Expérience recommandée
Expérience recommandée
Ce que vous apprendrez
Model and automate business workflows with AI.
Generate product strategies using GenAI tools.
Turn sales data into compelling visual stories.
Plan sustainable, ethical AI business solutions.
Vue d'ensemble
Compétences que vous acquerrez
- Sales Strategy
- Sales Presentation
- Process Design
- Business Process
- Sustainable Development
- Product Knowledge
- Business Process Modeling
- Digital Transformation
- Business Process Management
- Data Storytelling
- Data Ethics
- Environmental Social And Corporate Governance (ESG)
- Innovation
- Responsible AI
- Product Management
- Business Process Improvement
Outils que vous découvrirez
Ce qui est inclus

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juillet 2025
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- Développez une compréhension approfondie de concepts clés
- Obtenez un certificat professionnel auprès de Starweaver

Spécialisation - série de 4 cours
Ce que vous apprendrez
Describe the essentials of AI-driven BPM by exploring the BPM lifecycle and understanding how AI enhances each stage.
Use AI tools for process improvement by applying AI in process design and analysis, and integrating methodologies like TQM, Six Sigma, and Lean.
Explore how AI enhances real-world processes across industries by optimizing workflows, boosting efficiency, and delivering measurable results.
Address business problems with AI-driven BPM by identifying automation opportunities and applying your knowledge in practical case studies.
Compétences que vous acquerrez
Ce que vous apprendrez
Utilize GenAI for market research, including PESTEL analysis and competitor profiling.
Leverage GenAI for product strategy artifacts like Product Vision and Business Model Canvas.
Apply GenAI to product development processes, including Features, MVP, and Roadmaps.
Generate Scrum artifacts using GenAI, such as Sprint Goals and User Stories.
Compétences que vous acquerrez
Ce que vous apprendrez
Analyze sales and customer data to identify trends, patterns, and opportunities for growth.
Design engaging data visualizations that clarify complex insights and enhance understanding.
Develop storytelling frameworks to craft persuasive narratives that influence sales decisions and strategies.
Leverage data-driven insights to optimize sales performance and improve customer relationships in both B2B and B2C contexts.
Compétences que vous acquerrez
Ce que vous apprendrez
Explain the basics of Gen AI, its key competencies, potential benefits, ethical considerations, and limitations.
Analyze the systemic aspects of environmental and social sustainability and potential application of Gen AI.
Apply learnings and insights from real-world use cases, and ideate their own Gen AI for sustainability projects.
Evaluate the feasibility and robustness of Gen AI for sustainability projects.
Compétences que vous acquerrez
Obtenez un certificat professionnel
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Foire Aux Questions
This program is ideal for professionals in operations, product, sales, and sustainability roles who want to leverage Generative AI to enhance outcomes and future-proof their careers.
No programming or AI expertise is required. However, a working knowledge of business workflows or tools is recommended for maximum benefit.
You’ll complete real-world projects including BPM workflow optimization, product strategy generation using GenAI, sales performance analysis and storytelling, and AI-powered sustainability planning.
Plus de questions
Aide financière disponible,