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Explore the Customer Service Course Catalog
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Merchandising, Inventory Management, Visual Merchandising, Consumer Behaviour, Inventory Management System, Retail Management, Retail Sales, Marketing Psychology, Customer Insights, Business Development, Sales Strategy, Analysis, Design
- Status: Free Trial
Coursera Instructor Network
Skills you'll gain: Email Automation, Productivity, Personal Development, Time Management, Calendar Management, Automation, ChatGPT, Self Service Technologies, Artificial Intelligence, Prompt Engineering, Business Process Automation, Natural Language Processing, Generative AI, Communication
Coursera Project Network
Skills you'll gain: Facebook, Marketing Analytics, Advertising, Digital Advertising, Social Media Content, Social Media Marketing, Social Media, Content Marketing, Scheduling, Target Audience, Social Media Management, Customer Engagement
- Status: Free Trial
University of Colorado Boulder
Skills you'll gain: Data Mining, Data Warehousing, Data Pipelines, Data Processing, Data Integration, Data Modeling, Data Cleansing, Data Transformation, Data Quality, Data Analysis, Descriptive Analytics, Exploratory Data Analysis, Applied Machine Learning
- Status: Free Trial
Universidad de Palermo
Skills you'll gain: Business Economics, Market Dynamics, Economics, Economic Development, Business, Market Analysis, Public Policies, International Finance, Market Trend, Consumer Behaviour, Policy Analysis, Supply And Demand, Decision Making
- Status: Preview
Edureka
Skills you'll gain: Data Transformation, Machine Learning Methods
- Status: Free Trial
Skills you'll gain: AI Personalization, Marketing Strategies, Email Marketing, Growth Strategies, Marketing Automation, MarTech, Marketing Analytics, Customer Engagement, Lead Generation, Customer experience improvement, Customer Retention, Business Ethics
- Status: Free Trial
Universidad de Palermo
Skills you'll gain: Business Process Management, Business Process, IT Management, Business Process Improvement, Technical Management, Operations Management, Continuous Improvement Process, Information Technology, Information Systems, Business Operations, Enterprise Resource Planning, Quality Management, Customer Relationship Management, IT Infrastructure, Leadership and Management, Business Intelligence, Business Strategy
- Status: Free Trial
Universidad de los Andes
Skills you'll gain: Strategic Partnership, Business Modeling, Value Propositions, New Business Development, Resource Allocation, Target Market, Business Process Modeling, Performance Metric, Business Strategy, Market Opportunities, User Feedback, Consumer Behaviour
- Status: Preview
Universiteit Leiden
Skills you'll gain: Sustainable Development, Sustainable Design, Sustainable Technologies, Environmental Resource Management, Sustainable Engineering, Environment, Environmental Science, Resource Utilization, Materials science, Supply And Demand, Economics, Analysis, Consumer Behaviour
- Status: Free Trial
Skills you'll gain: Peer Review, Project Management, Project Management Life Cycle, Agile Project Management, Project Risk Management, Project Portfolio Management, Project Closure, Project Controls, Work Breakdown Structure, User Story, Backlogs, Sprint Planning, Scrum (Software Development), Project Planning, Project Documentation, Project Performance, Management Reporting, Risk Management, Recruitment, Leadership
- Status: Preview
Google Cloud
Skills you'll gain: Product Support, Google Cloud Platform, End User Training and Support, Technical Support, Cloud Services, Identity and Access Management, Service Level, Technical Communication, Issue Tracking, Data Cleansing, Incident Management
Customer Service learners also search
In summary, here are 10 of our most popular customer service courses
- Introduction to Merchandising: Coursera Instructor Network
- Leveraging Virtual Assistants for Personal Productivity: Coursera Instructor Network
- Small Business Marketing Using Facebook: Coursera Project Network
- Data Mining Pipeline: University of Colorado Boulder
- Economía y Finanzas de Empresas: Universidad de Palermo
- Advanced Microsoft Power BI: Edureka
- Grow with AI: Your AI-driven Growth Marketing strategy : Starweaver
- Administración de las Tecnologías de la Información: Universidad de Palermo
- ¿Cómo construir mi modelo de negocio?: Universidad de los Andes
- A Circular Economy of Metals: Towards a Sustainable Societal Metabolism: Universiteit Leiden