• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Log In
  • Join for Free
    Coursera
    • Browse
    • De Escalation Techniques
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Build job-relevant skills in under 2 hours with hands-on tutorials.
    Learn from top instructors with graded assignments, videos, and discussion forums.
    Learn a new tool or skill in an interactive, hands-on environment.
    Get in-depth knowledge of a subject by completing a series of courses and projects.
    Earn career credentials from industry leaders that demonstrate your expertise.
    Earn career credentials while taking courses that count towards your Master’s degree.
    Earn your Bachelor’s or Master’s degree online for a fraction of the cost of in-person learning.
    Earn a university-issued career credential in a flexible, interactive format.

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "de-escalation techniques"

    • Status: Free Trial
      Free Trial
      R

      Rutgers the State University of New Jersey

      Supply Chain Management

      Skills you'll gain: Strategic Sourcing, Lean Six Sigma, Lean Manufacturing, Demand Planning, Procurement, Supplier Relationship Management, Forecasting, Supply Chain Planning, Lean Methodologies, Process Improvement, Supplier Management, Operations Management, Customer Demand Planning, Purchasing, Production Process, Supply Chain, Warehouse Management, Inventory and Warehousing, Inventory Management System, Logistics

      4.7
      Rating, 4.7 out of 5 stars
      ·
      15K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Santa Cruz

      Coding for Everyone: C and C++

      Skills you'll gain: C++ (Programming Language), Debugging, C (Programming Language), C and C++, Object Oriented Programming (OOP), Software Design Patterns, Code Review, Data Structures, Computer Programming, Algorithms, Command-Line Interface, Data-oriented programming, Programming Principles, Graph Theory, Computer Science, Computational Thinking, Artificial Intelligence, Integrated Development Environments, Software Technical Review, Game Design

      4.5
      Rating, 4.5 out of 5 stars
      ·
      9.5K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Preview
      Preview
      U

      Universidade de São Paulo

      Marketing Digital

      Skills you'll gain: Search Engine Marketing, Digital Marketing, Email Marketing, Google Ads, Marketing Strategies, Search Engine Optimization, Google Analytics, Online Advertising, A/B Testing, Pay Per Click Advertising, Advertising Campaigns, Web Analytics, Digital Advertising, Facebook, Campaign Management, Marketing Analytics, Return On Investment, Performance Measurement

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2.3K reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Skillshare

      Mastering Adobe Photoshop CC: Mockups & Smart Layouts

      Skills you'll gain: Adobe Photoshop, Adobe Creative Cloud, Graphic and Visual Design, Creative Design, Graphic Design, Computer Graphic Techniques, Design Elements And Principles

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Skillshare

      Affinity Photo: Beyond the Basics – Pro Compositing

      Skills you'll gain: Photo Editing, Photography, Image Quality, Color Matching, Computer Graphic Techniques, Design Elements And Principles

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      IBM

      Generative AI for Digital Marketing

      Skills you'll gain: Prompt Engineering, Responsible AI, Prompt Patterns, Generative AI, Digital Advertising, Email Marketing, ChatGPT, Digital Marketing, Marketing Automation, AI Personalization, Advertising Campaigns, Marketing, Marketing Strategies, Content Creation, Keyword Research, Social Media Marketing, Artificial Intelligence and Machine Learning (AI/ML), Search Engine Optimization, Image Quality, Machine Learning

      4.7
      Rating, 4.7 out of 5 stars
      ·
      8.8K reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IE Business School

      The Journey to Diversity, Inclusion and Belonging

      Skills you'll gain: Diversity Equity and Inclusion Initiatives, Diversity and Inclusion, Diversity Training, Diversity Awareness, Workplace inclusivity, Cognitive flexibility, Diversity Programs, Disabilities, Cultural Diversity, Intercultural Competence, Culture, Innovation, Human Resource Policies, Empathy, Gerontology, People Management, Organizational Effectiveness, Employee Engagement, Organizational Change, Team Management

      4.4
      Rating, 4.4 out of 5 stars
      ·
      41 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Preview
      Preview
      U

      University of Toronto

      Understanding and Managing the Stresses of Police Work

      Skills you'll gain: Mindfulness, Active Listening, Stress Management, Empowerment, De-escalation Techniques, Personal Development, Emotional Intelligence, Biology, Social Skills, Resilience, Physiology, Communication Strategies

      4.8
      Rating, 4.8 out of 5 stars
      ·
      449 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      Machine Learning with Python

      Skills you'll gain: Unsupervised Learning, Supervised Learning, Regression Analysis, Scikit Learn (Machine Learning Library), Applied Machine Learning, Predictive Modeling, Machine Learning Algorithms, Machine Learning, Dimensionality Reduction, Python Programming, Statistical Analysis, Classification And Regression Tree (CART), Feature Engineering

      4.7
      Rating, 4.7 out of 5 stars
      ·
      18K reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      An Introduction to Programming the Internet of Things (IOT)

      Skills you'll gain: Test Planning, Embedded Systems, Linux, Internet Of Things, Embedded Software, Functional Requirement, Operating System Administration, Debugging, General Networking, Hardware Design, Systems Design, Operating Systems, Electronic Hardware, System Requirements, System Design and Implementation, C (Programming Language), Basic Electrical Systems, Application Programming Interface (API), TCP/IP, Python Programming

      4.7
      Rating, 4.7 out of 5 stars
      ·
      20K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      D

      DeepLearning.AI

      Improving Deep Neural Networks: Hyperparameter Tuning, Regularization and Optimization

      Skills you'll gain: Tensorflow, Deep Learning, Artificial Intelligence and Machine Learning (AI/ML), Performance Tuning, Artificial Neural Networks, Applied Machine Learning, Machine Learning Algorithms, Analysis

      4.9
      Rating, 4.9 out of 5 stars
      ·
      63K reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      V

      Vanderbilt University

      ChatGPT: Excel at Personal Automation with GPTs, AI & Zapier

      Skills you'll gain: Generative AI Agents, Prompt Engineering, ChatGPT, Prompt Patterns, Generative AI, Agentic systems, LLM Application, Productivity, Email Automation, AI Personalization, OpenAI, Expense Management, Artificial Intelligence, Personalized Service, Expense Reports, Large Language Modeling, Workflow Management, Responsible AI, Artificial Intelligence and Machine Learning (AI/ML), Automation

      4.8
      Rating, 4.8 out of 5 stars
      ·
      7.2K reviews

      Beginner · Specialization · 3 - 6 Months

    1…959697…555

    In summary, here are 10 of our most popular de-escalation techniques courses

    • Supply Chain Management: Rutgers the State University of New Jersey
    • Coding for Everyone: C and C++: University of California, Santa Cruz
    • Marketing Digital: Universidade de São Paulo
    • Mastering Adobe Photoshop CC: Mockups & Smart Layouts: Skillshare
    • Affinity Photo: Beyond the Basics – Pro Compositing: Skillshare
    • Generative AI for Digital Marketing: IBM
    • The Journey to Diversity, Inclusion and Belonging: IE Business School
    • Understanding and Managing the Stresses of Police Work: University of Toronto
    • Machine Learning with Python: IBM
    • An Introduction to Programming the Internet of Things (IOT): University of California, Irvine

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Skills

    • Artificial Intelligence (AI)
    • Cybersecurity
    • Data Analytics
    • Digital Marketing
    • English Speaking
    • Generative AI (GenAI)
    • Microsoft Excel
    • Microsoft Power BI
    • Project Management
    • Python

    Certificates & Programs

    • Google Cybersecurity Certificate
    • Google Data Analytics Certificate
    • Google IT Support Certificate
    • Google Project Management Certificate
    • Google UX Design Certificate
    • IBM Data Analyst Certificate
    • IBM Data Science Certificate
    • Machine Learning Certificate
    • Microsoft Power BI Data Analyst Certificate
    • UI / UX Design Certificate

    Industries & Careers

    • Business
    • Computer Science
    • Data Science
    • Education & Teaching
    • Engineering
    • Finance
    • Healthcare
    • Human Resources (HR)
    • Information Technology (IT)
    • Marketing

    Career Resources

    • Career Aptitude Test
    • Examples of Strengths and Weaknesses for Job Interviews
    • High-Income Skills to Learn
    • How Does Cryptocurrency Work?
    • How to Highlight Duplicates in Google Sheets
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Preparing for the PMP Certification
    • Signs You Will Get the Job After an Interview
    • What Is Artificial Intelligence?

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • Share your Coursera learning story

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok