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    Customer Service Courses Online

    Master customer service skills for providing exceptional support. Learn techniques for handling inquiries, resolving issues, and enhancing satisfaction.

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    Explore the Customer Service Course Catalog

    • C

      Coursera Project Network

      Principal Component Analysis with NumPy

      Skills you'll gain: Exploratory Data Analysis, NumPy, Data Visualization, Data Analysis, Seaborn, Matplotlib, Cloud Computing, Jupyter, Dimensionality Reduction, Data Science, Unsupervised Learning, Applied Machine Learning, Python Programming, Linear Algebra

      4.6
      Rating, 4.6 out of 5 stars
      ·
      295 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      N

      New York Institute of Finance

      Introduction to Supply Chain Finance & Blockchain Technology

      Skills you'll gain: Working Capital, Supply Chain Management, Supply Chain, Cash Flows, Business Metrics, Blockchain, FinTech, Supplier Management, Financial Services, Performance Measurement, Finance, Market Opportunities

      4.6
      Rating, 4.6 out of 5 stars
      ·
      297 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      Customer-Centric IT Strategy

      Skills you'll gain: Technology Strategies, Information Technology, Business Analysis, Business Strategy, Design Thinking, Process Design, Cybersecurity, Business Modeling, Agile Methodology, Artificial Intelligence, Project Portfolio Management, Cost Benefit Analysis, Technical Communication, Value Propositions

      4.6
      Rating, 4.6 out of 5 stars
      ·
      670 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      I

      Institut Mines-Télécom

      5G Network Fundamentals

      Skills you'll gain: Wireless Networks, Network Architecture, Software-Defined Networking, Network Planning And Design, Virtual Private Networks (VPN), Network Security, Service Oriented Architecture, Network Performance Management, Computer Networking, Emerging Technologies, Communication Systems, Network Protocols, Telecommunications, Cloud Computing Architecture, Mobile Security, Infrastructure Security, Encryption

      4.6
      Rating, 4.6 out of 5 stars
      ·
      106 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Preview
      Preview
      U

      University of Alberta

      21st Century Energy Transition: how do we make it work?

      Skills you'll gain: Energy and Utilities, Innovation, Environment, Sustainable Development, Climate Change Mitigation, Transportation, Supply Chain, and Logistics, Environmental Policy, Oil and Gas, Supply Chain Management, Sustainable Technologies, Electric Power Systems, Emerging Technologies

      4.8
      Rating, 4.8 out of 5 stars
      ·
      100 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Peer-to-Peer Protocols and Local Area Networks

      Skills you'll gain: Local Area Networks, Network Protocols, Computer Networking, TCP/IP, Network Performance Management, OSI Models, Wireless Networks, Telecommunications, Network Analysis, Data Integrity

      4.7
      Rating, 4.7 out of 5 stars
      ·
      532 reviews

      Mixed · Course · 1 - 3 Months

    • C

      Coursera Project Network

      NLP: Twitter Sentiment Analysis

      Skills you'll gain: Exploratory Data Analysis, Data Cleansing, Text Mining, Scikit Learn (Machine Learning Library), Probability & Statistics, Pandas (Python Package), Natural Language Processing, Data Processing, Statistical Modeling, Data Transformation, Data Analysis, Python Programming, Applied Machine Learning, Supervised Learning, Machine Learning

      4.6
      Rating, 4.6 out of 5 stars
      ·
      369 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Cybersecurity Tools and Technologies

      Skills you'll gain: Penetration Testing, Security Testing, System Testing, Vulnerability Scanning, Vulnerability Management, Cybersecurity, Cloud Security, Vulnerability Assessments, Intrusion Detection and Prevention, Network Security, Exploitation techniques, Microsoft Azure, Firewall, Virtual Private Networks (VPN)

      4.8
      Rating, 4.8 out of 5 stars
      ·
      190 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Cybersecurity Identity and Access Solutions using Azure AD

      Skills you'll gain: Azure Active Directory, Authentications, Identity and Access Management, Authorization (Computing), Active Directory, Role-Based Access Control (RBAC), Multi-Factor Authentication, Microsoft Azure, Single Sign-On (SSO), Software As A Service, User Accounts, Cloud Services, Enterprise Security

      4.4
      Rating, 4.4 out of 5 stars
      ·
      176 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      E

      EC-Council

      Network Defense Essentials (NDE)

      Skills you'll gain: Network Security, Mobile Security, Public Key Infrastructure, Cryptography, Security Controls, Cybersecurity, Authorization (Computing), Encryption, Identity and Access Management, Wireless Networks, Cloud Computing, Cloud Security, Network Monitoring, Data Security, Internet Of Things, Virtualization and Virtual Machines

      4.6
      Rating, 4.6 out of 5 stars
      ·
      117 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      S

      Shanghai Jiao Tong University

      当代应用心理学

      Skills you'll gain: Human Factors, Consumer Behaviour, Organizational Leadership, Psychological Evaluations, Psychology, Occupational Safety And Health, Mental Health, Professional Development, Emotional Intelligence, Criminal Investigation and Forensics, Human Development, Market Research, Leadership, Relationship Building, Decision Making, Scientific Methods

      4.6
      Rating, 4.6 out of 5 stars
      ·
      94 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      B

      Board Infinity

      Frontend for Java Full Stack Development

      Skills you'll gain: Angular, HTML and CSS, JavaScript Frameworks, Hypertext Markup Language (HTML), Front-End Web Development, Javascript, Software Design Patterns, Web Design and Development, Web Applications, Cascading Style Sheets (CSS), Maintainability, Web Development, UI Components

      4.3
      Rating, 4.3 out of 5 stars
      ·
      101 reviews

      Intermediate · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer service courses

    • Principal Component Analysis with NumPy: Coursera Project Network
    • Introduction to Supply Chain Finance & Blockchain Technology: New York Institute of Finance
    • Customer-Centric IT Strategy: University of Virginia
    • 5G Network Fundamentals: Institut Mines-Télécom
    • 21st Century Energy Transition: how do we make it work?: University of Alberta
    • Peer-to-Peer Protocols and Local Area Networks: University of Colorado System
    • NLP: Twitter Sentiment Analysis: Coursera Project Network
    • Cybersecurity Tools and Technologies: Microsoft
    • Cybersecurity Identity and Access Solutions using Azure AD: Microsoft
    • Network Defense Essentials (NDE): EC-Council

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