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Results for "service improvement"
- Status: Preview
McMaster University
Skills you'll gain: Experimentation, Data Visualization, Predictive Modeling, Pareto Chart, Process Improvement and Optimization, Process Optimization, Statistical Methods, Performance Tuning, Mathematical Modeling, R Programming, Data Analysis, Statistical Analysis, R (Software), Case Studies
Coursera Project Network
Skills you'll gain: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Data Entry, Data Validation, Process Analysis, Data Analysis, Data Integration, Organizational Skills, Data Management
- Status: Free Trial
CVS Health
Skills you'll gain: Transaction Processing, Retail Sales, Retail Store Operations, Cash Register Operation, Greeting Customers, Customer Inquiries, Customer Service, Teamwork, Data Entry, Customer Relationship Building, Point of Sale, E-Commerce, Order Management Systems, Professionalism, Payment Processing and Collection, Communication, Time Management, Social Media
- Status: Free Trial
Skills you'll gain: Sprint Retrospectives, Agile Project Management, Emotional Intelligence, Team Management, Team Performance Management, Agile Methodology, Team Leadership, Initiative and Leadership, Employee Coaching, Team Building, Sprint Planning, Continuous Improvement Process, Project Planning, Problem Management, CI/CD, Estimation, Project Risk Management
- Status: Free Trial
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Call Center Experience, Transaction Processing, Upselling, Retail Sales, Retail Store Operations, Customer Complaint Resolution, Cash Register Operation, Problem Solving, Conflict Management, Customer Relationship Building, Customer Inquiries, Teamwork, Communication, Time Management
- Status: Free Trial
Skills you'll gain: Product Knowledge, Language Learning, English Language, Customer Service, Retail Sales, Customer Inquiries, Customer Complaint Resolution, Telephone Skills, Vocabulary, Writing, Verbal Communication Skills, Oral Comprehension, Business Writing, Oral Expression, Grammar, Communication
- Status: Preview
Skills you'll gain: Containerization, Application Deployment, Docker (Software), Amazon Web Services, Microservices, System Monitoring, Application Lifecycle Management, Scalability
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Service Level Agreement, Service Management, Performance Measurement, Customer Service, Supplier Performance Management, Cloud Services, Expectation Management, Cloud Storage, Key Performance Indicators (KPIs), Contract Negotiation, Performance Reporting, Case Studies, Negotiation, Communication
- Status: Preview
Illinois Tech
Skills you'll gain: Infrastructure As A Service (IaaS), Cloud Infrastructure, Cloud Computing, Cloud-Native Computing, Cloud Applications, Disaster Recovery, DevOps, Virtualization, Infrastructure as Code (IaC), Cloud Storage, Cloud Security, CI/CD, Business Continuity, Cost Management, Scalability
- Status: Free Trial
Illinois Tech
Skills you'll gain: Platform As A Service (PaaS), Containerization, Serverless Computing, Cloud Platforms, Docker (Software), Cloud Management, Cloud Computing Architecture, Cloud Computing, Information Management, Cloud Infrastructure, Cloud Security, Public Cloud, Application Deployment, DevOps, Amazon Web Services, Data Management, Database Management Systems, Microservices, Machine Learning, Scalability
Google Cloud
Skills you'll gain: Virtual Machines, Data Access, User Accounts, Google Cloud Platform, Cloud Computing, Cloud API, Query Languages, Cloud Platforms
Google Cloud
Skills you'll gain: Google Cloud Platform, Cloud Services, Cloud API, Cloud Storage, Data Management
In summary, here are 10 of our most popular service improvement courses
- Experimentation for Improvement:Â McMaster University
- Create Customer Support Data with Google Sheets:Â Coursera Project Network
- Retail Customer Service:Â CVS Health
- Advanced Agile Practices and Continuous Improvement:Â Packt
- CVS Health Retail Customer Service:Â CVS Health
- Low Intermediate English: Shopping & Customer Service:Â Voxy
- Introduction to Amazon Elastic Container Service:Â Edureka
- What Are Service-Level Agreements (SLAs)?:Â Coursera Instructor Network
- Cloud: Infrastructure as a Service - Bachelor's:Â Illinois Tech
- Cloud: Platform as a Service - Master's:Â Illinois Tech