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Explore the Customer Segmentation Course Catalog
Coursera Project Network
Skills you'll gain: Survey Creation, User Feedback, Customer experience improvement, Customer Insights, User Accounts, Marketing, Business
Coursera Project Network
Skills you'll gain: Persona Development, Experience Design, User Experience, User Centered Design, User Research, Customer Insights, Collaborative Software, Diversity and Inclusion, Product Development
- Status: NewStatus: Preview
Coursera Instructor Network
Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Prompt Engineering, Customer experience improvement, Customer Engagement, LLM Application, Customer Service, Workflow Management, Self Service Technologies, Operational Efficiency, Artificial Intelligence, Automation, Analysis
- Status: Free Trial
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Transaction Processing, Cash Register Operation, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Conflict Management, Root Cause Analysis, Non-Verbal Communication, Communication
- Status: Free Trial
CVS Health
Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Teamwork, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Verbal Communication Skills, Emotional Intelligence, Problem Solving, Communication
- Status: Preview
Knowledge Accelerators
Skills you'll gain: Problem Solving, Customer Relationship Building, Customer Complaint Resolution, Communication, Process Management
- Status: NewStatus: Preview
Board Infinity
Skills you'll gain: Marketing Analytics, Social Media Campaigns, Responsible AI, Advertising, A/B Testing
Packt
Skills you'll gain: Data Cleansing, Data Manipulation, Advanced Analytics, Applied Machine Learning, Data Wrangling, Fraud detection, Data Transformation, Predictive Modeling, Data Processing, Machine Learning, Machine Learning Algorithms, Sampling (Statistics), Data Mining, Data Integration, Database Management, Workflow Management, Complex Problem Solving
Alfaisal University | KLD
Skills you'll gain: Customer Service, Customer Relationship Building, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Business Planning, Company, Product, and Service Knowledge, Communication, Ethical Standards And Conduct
- Status: Free Trial
Skills you'll gain: Game Theory, Market Dynamics, Business Economics, Strategic Decision-Making, Strategic Thinking, Business Strategy, Price Negotiation, Supply And Demand, Economics, Market Analysis, Competitive Analysis, Consumer Behaviour, Profit and Loss (P&L) Management, Policy Analysis
Coursera Project Network
Skills you'll gain: PyTorch (Machine Learning Library), Image Analysis, Deep Learning, Computer Vision, Python Programming
- Status: New
Skills you'll gain: Sales Enablement, Sales Management, Customer Analysis, Sales Strategy, Marketing, Target Market, Verbal Communication Skills, Sales Training, Sales Process, Sales, Business Transformation, Smart Goals, Return On Investment, Leadership, Organizational Structure
Customer Segmentation learners also search
In summary, here are 10 of our most popular customer segmentation courses
- Create a Customer Satisfaction Survey with Typeform:Â Coursera Project Network
- Create Personas to Represent Targeted Users in Miro:Â Coursera Project Network
- GenAI for Call Centers: AI-Driven Customer Success:Â Coursera Instructor Network
- Introduction to Customer Service:Â CVS Health
- Call Center Customer Service:Â CVS Health
- Customer Service Fundamentals:Â Knowledge Accelerators
- Generative AI in Marketing:Â Board Infinity
- Alteryx Advanced:Â Packt
- خدمة العملاء | Customer Service: Alfaisal University | KLD
- Business Economics and Game Theory for Decision Making:Â Illinois Tech