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    Master customer service skills for providing exceptional support. Learn techniques for handling inquiries, resolving issues, and enhancing satisfaction.

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    Explore the Customer Service Course Catalog

    • Status: Preview
      Preview
      S

      Siemens

      Introduction to Digital Transformation

      Skills you'll gain: Digital Transformation, Product Lifecycle Management, Business Technologies, Automation, Internet Of Things, Product Development, Technology Strategies, Product Design, Emerging Technologies, Wireless Networks, Augmented and Virtual Reality (AR/VR), Cloud Computing, Artificial Intelligence

      4.6
      Rating, 4.6 out of 5 stars
      ·
      102 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      C

      Campus BBVA

      Business Analytics

      Skills you'll gain: Data Storytelling, Data-Driven Decision-Making, Data Visualization, Business Analytics, Dashboard, Data Quality, Data Analysis, Descriptive Statistics, Business Intelligence, Statistical Methods, Data Management, Probability & Statistics, Statistical Inference, Statistics, Big Data, Statistical Analysis

      4.5
      Rating, 4.5 out of 5 stars
      ·
      189 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      C

      Corporate Finance Institute

      BI Essentials for Finance Analysts (Tableau Edition)

      Skills you'll gain: Dashboard, Tableau Software, Interactive Data Visualization, Excel Formulas, Data Visualization Software, Data Modeling, Data Visualization, SQL, Data Presentation, E-Commerce, Databases, Data Manipulation, Data Storytelling, Data Analysis, Performance Analysis, Relational Databases, Data Import/Export, Business Intelligence, Data Transformation, Financial Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      74 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      S

      SkillUp

      Generative AI: Supercharge Your Product Management Career

      Skills you'll gain: AI Product Strategy, Google Gemini, Product Lifecycle Management, Generative AI, Product Management, ChatGPT, Customer experience improvement, Responsible AI, Prompt Engineering, Microsoft Copilot, Digital Transformation

      4.6
      Rating, 4.6 out of 5 stars
      ·
      130 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      Customer-Centric IT Strategy

      Skills you'll gain: Technology Strategies, Information Technology, Business Analysis, Business Strategy, Design Thinking, Process Design, Cybersecurity, Business Modeling, Agile Methodology, Artificial Intelligence, Project Portfolio Management, Cost Benefit Analysis, Technical Communication, Value Propositions

      4.6
      Rating, 4.6 out of 5 stars
      ·
      670 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      N

      New York Institute of Finance

      Introduction to Supply Chain Finance & Blockchain Technology

      Skills you'll gain: Working Capital, Supply Chain Management, Supply Chain, Cash Flows, Business Metrics, Blockchain, FinTech, Supplier Management, Financial Services, Performance Measurement, Finance, Market Opportunities

      4.6
      Rating, 4.6 out of 5 stars
      ·
      297 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      Infosec

      Cybersecurity Foundations

      Skills you'll gain: Penetration Testing, Cyber Security Policies, Linux Commands, Cyber Security Assessment, Command-Line Interface, Cybersecurity, Cloud Computing, Linux, Risk Management Framework, Operating System Administration, Network Monitoring, Security Management, Operating Systems, Cyber Risk, Cloud Services, Threat Management, General Networking, Windows PowerShell, Cyber Governance, Unix Commands

      4.7
      Rating, 4.7 out of 5 stars
      ·
      648 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Preview
      Preview
      D

      Dubai College of Tourism

      Travel Agency Operations

      Skills you'll gain: Booking (Sales), Travel Arrangements, Selling Techniques, Sales, Hospitality, Client Services, Office Procedures, Financial Analysis, Workflow Management, Proposal Development, Document Management, Customer Communications Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      30 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Meta

      Medir y optimizar campañas de marketing en redes sociales

      Skills you'll gain: Data Storytelling, Social Media Campaigns, Social Media Marketing, Marketing Effectiveness, Social Media, Advertising Campaigns, Social Media Management, Marketing Analytics, Marketing Budgets, Digital Advertising, Marketing, A/B Testing, Facebook, Advertising, Return On Investment, Verbal Communication Skills, Technical Communication, Key Performance Indicators (KPIs), Presentations

      4.9
      Rating, 4.9 out of 5 stars
      ·
      215 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      K

      Kennesaw State University

      Managing Network Security

      Skills you'll gain: Network Security, Network Administration, Security Management, Firewall, Network Monitoring, Cybersecurity, General Networking, Cyber Security Assessment, Network Protocols, Computer Networking, Virtual Private Networks (VPN), Wireless Networks, Vulnerability Assessments, Cloud Security, System Monitoring, Security Awareness, TCP/IP, Intrusion Detection and Prevention, Cloud Computing, Threat Detection

      4.8
      Rating, 4.8 out of 5 stars
      ·
      234 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      S

      Siemens

      Introduction to Model-Based Systems Engineering

      Skills you'll gain: Model Based Systems Engineering, Unified Modeling Language, Systems Engineering, Software Systems, Systems Design, Systems Architecture, Systems Analysis, Simulations, Solution Architecture, System Requirements, Requirements Analysis, Verification And Validation, Functional Requirement, Cloud Computing

      4.2
      Rating, 4.2 out of 5 stars
      ·
      65 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Advanced System Security Design

      Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Intrusion Detection and Prevention, Role-Based Access Control (RBAC), AWS Identity and Access Management (IAM), Amazon Web Services, Amazon Elastic Compute Cloud, Cloud Computing, Malware Protection, Cloud Security, Load Balancing, Security Engineering, User Accounts, Authorization (Computing), Network Security, Identity and Access Management, Threat Detection, Threat Modeling, Information Systems Security, Cybersecurity, Geographic Information Systems

      4.5
      Rating, 4.5 out of 5 stars
      ·
      632 reviews

      Beginner · Specialization · 3 - 6 Months

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    In summary, here are 10 of our most popular customer service courses

    • Introduction to Digital Transformation: Siemens
    • Business Analytics: Campus BBVA
    • BI Essentials for Finance Analysts (Tableau Edition): Corporate Finance Institute
    • Generative AI: Supercharge Your Product Management Career: SkillUp
    • Customer-Centric IT Strategy: University of Virginia
    • Introduction to Supply Chain Finance & Blockchain Technology: New York Institute of Finance
    • Cybersecurity Foundations: Infosec
    • Travel Agency Operations: Dubai College of Tourism
    • Medir y optimizar campañas de marketing en redes sociales: Meta
    • Managing Network Security: Kennesaw State University

    Skills you can learn in Marketing

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    Brand (13)
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    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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