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    Customer Service Courses Online

    Master customer service skills for providing exceptional support. Learn techniques for handling inquiries, resolving issues, and enhancing satisfaction.

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    Get in-depth knowledge of a subject by completing a series of courses and projects.
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    Explore the Customer Service Course Catalog

    • C

      Coursera Project Network

      Computational Fluid Mechanics - Airflow Around a Spoiler

      Skills you'll gain: Simulation and Simulation Software, Engineering Analysis, Engineering, Prototyping, Computer-Aided Design, Cloud Computing

      4.5
      Rating, 4.5 out of 5 stars
      ·
      364 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      B

      Board Infinity

      Data Structures & Backend with Java

      Skills you'll gain: Data Structures, Spring Boot, Restful API, Model View Controller, Spring Framework, Web Services, Java Programming, Java, Back-End Web Development, Authentications, Programming Principles, Authorization (Computing), Software Architecture, Algorithms, Object Oriented Programming (OOP)

      4.3
      Rating, 4.3 out of 5 stars
      ·
      132 reviews

      Advanced · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Use SurveyMonkey to Create a Survey and Analyze Results

      Skills you'll gain: Employee Surveys, Data Collection, Business Research, Data Analysis, User Feedback, Market Research, Business Software, Data Presentation

      4.6
      Rating, 4.6 out of 5 stars
      ·
      422 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      S

      Splunk Inc.

      Splunk Search Expert 101

      Skills you'll gain: Splunk, Data Visualization Software, Dashboard, Security Information and Event Management (SIEM), Ad Hoc Reporting, Business Intelligence, Data Analysis, Email Automation, Data Processing, Big Data, Data Science, Incident Management, Query Languages, Analysis, Incident Response, Business Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      218 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      Universitat Autònoma de Barcelona

      Diseño y Creación de videojuegos

      Skills you'll gain: 3D Modeling, Video Game Development, Game Design, Unity Engine, 3D Assets, Peer Review, User Interface (UI) Design, Visualization (Computer Graphics), Computer Graphics, Animations, User Interface and User Experience (UI/UX) Design, Software Design Documents, Conceptual Design, Design, User Interface (UI), Experience Design, Music, Animation and Game Design, Usability, Persona (User Experience)

      4.4
      Rating, 4.4 out of 5 stars
      ·
      911 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      Illinois Tech

      Business & Technology

      Skills you'll gain: Responsible AI, Culture Transformation, Product Lifecycle Management, Innovation, Organizational Change, Design Thinking, Business Transformation, Strategic Leadership, Global Marketing, Data Ethics, Entrepreneurship, Business Communication, Artificial Intelligence, Change Management, Organizational Leadership, Business Modeling, Generative AI, Machine Learning, Market Opportunities, Strategic Planning

      Build toward a degree

      4.7
      Rating, 4.7 out of 5 stars
      ·
      80 reviews

      Intermediate · Specialization · 3 - 6 Months

    • C

      Copenhagen Business School

      The Neuromarketing Toolbox

      Skills you'll gain: Consumer Behaviour, Market Research, Magnetic Resonance Imaging, Marketing, Neurology, Science and Research, Experimentation, Research Methodologies, Research Design, Data Collection, Psychology

      4.7
      Rating, 4.7 out of 5 stars
      ·
      199 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      E

      Emory University

      AI for Marketing

      Skills you'll gain: AI Personalization, Generative AI, Marketing Automation, Customer Retention, Personalized Service, Marketing Operations, Marketing Analytics, Data-Driven Decision-Making, Customer Analysis, Customer Insights, Marketing Strategies, Marketing, Marketing Effectiveness, Responsible AI, Customer experience improvement, Self Service Technologies, Customer Engagement, Business Marketing, Customer Acquisition Management, Artificial Intelligence

      4.5
      Rating, 4.5 out of 5 stars
      ·
      59 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      P

      Palo Alto Networks

      Palo Alto Networks Network Security Fundamentals

      Skills you'll gain: Zero Trust Network Access, Network Security, Endpoint Security, General Networking, TCP/IP, Cybersecurity, Network Infrastructure, Firewall, Virtual Private Networks (VPN), OSI Models, Network Protocols, Dynamic Host Configuration Protocol (DHCP), Encryption, Authentications, Network Analysis, Software As A Service

      4.7
      Rating, 4.7 out of 5 stars
      ·
      206 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      C

      Codio

      Cloud Computing Primer for Semi-tech and Business Learners

      Skills you'll gain: Infrastructure As A Service (IaaS), Service Level Agreement, Platform As A Service (PaaS), Software As A Service, Cloud Infrastructure, Cloud Services, Cloud Computing, Cloud Platforms, Public Cloud, Application Development, Application Deployment, Cloud Applications, Cloud Computing Architecture, Cloud Solutions, Private Cloud, Service Level, Business Software, DevOps, Collaborative Software, Agile Methodology

      4.6
      Rating, 4.6 out of 5 stars
      ·
      87 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      市场营销概论 (中文版)

      Skills you'll gain: Marketing, Strategic Marketing, Marketing Strategies, Brand Management, Consumer Behaviour, Brand Strategy, Go To Market Strategy, Marketing Communications, New Business Development, Customer Insights, Market Opportunities

      4.8
      Rating, 4.8 out of 5 stars
      ·
      239 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Terraform for absolute beginners

      Skills you'll gain: Terraform, Infrastructure as Code (IaC), Infrastructure As A Service (IaaS), Microsoft Azure, Cloud Infrastructure, IT Automation, DevOps

      4.3
      Rating, 4.3 out of 5 stars
      ·
      190 reviews

      Beginner · Guided Project · Less Than 2 Hours

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    In summary, here are 10 of our most popular customer service courses

    • Computational Fluid Mechanics - Airflow Around a Spoiler: Coursera Project Network
    • Data Structures & Backend with Java: Board Infinity
    • Use SurveyMonkey to Create a Survey and Analyze Results: Coursera Project Network
    • Splunk Search Expert 101: Splunk Inc.
    • Diseño y Creación de videojuegos: Universitat Autònoma de Barcelona
    • Business & Technology: Illinois Tech
    • The Neuromarketing Toolbox: Copenhagen Business School
    • AI for Marketing: Emory University
    • Palo Alto Networks Network Security Fundamentals: Palo Alto Networks
    • Cloud Computing Primer for Semi-tech and Business Learners: Codio

    Skills you can learn in Marketing

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    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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