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    • Customer Service

    Customer Service Courses Online

    Master customer service skills for providing exceptional support. Learn techniques for handling inquiries, resolving issues, and enhancing satisfaction.

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    Explore the Customer Service Course Catalog

    • Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      Selecting the Right Customer & Channel

      Skills you'll gain: Customer Retention, Customer Acquisition Management, Customer Analysis, Marketing Channel, Customer Engagement, Loyalty Programs, Customer Insights, Customer Relationship Management, Business-To-Consumer, Cross-Channel Marketing, Marketing Effectiveness, Consumer Behaviour, B2B Sales, Target Market, Operating Cost, Strategic Marketing, Business Metrics, Market Analysis

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      UNSW Sydney (The University of New South Wales)

      How to Validate your Startup Idea

      Skills you'll gain: Entrepreneurship, Financial Modeling, Financial Statements, Value Propositions, Income Statement, New Product Development, Business Modeling, Business Development, Market Opportunities, Investment Management, Lean Methodologies, Strategic Partnership, Persona Development, Customer Analysis, Presentations

      4.2
      Rating, 4.2 out of 5 stars
      ·
      148 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      MathWorks

      Data Processing and Feature Engineering with MATLAB

      Skills you'll gain: Feature Engineering, Dimensionality Reduction, Data Integration, Exploratory Data Analysis, Data Visualization, Matlab, Data Processing, Descriptive Statistics, Data Cleansing, Data Manipulation, Histogram, Data Transformation, Text Mining, Predictive Modeling, Unstructured Data, Image Analysis, Natural Language Processing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      348 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      Introduction to Tech Sales

      Skills you'll gain: Technical Sales, Sales Presentation, Solution Selling, B2B Sales, Consultative Approaches, Customer Relationship Building, Sales Process, Return On Investment, Stakeholder Engagement, Value Propositions, Customer Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      79 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      SkillUp

      Tableau Data Analyst Certification Preparation

      Skills you'll gain: Dashboard, Data Storytelling, Tableau Software, Peer Review, Data Visualization Software, Presentations, Data Visualization, Interactive Data Visualization, Data Cleansing, Business Intelligence, Real Time Data, Data Manipulation, Data Presentation, Data Analysis Expressions (DAX), Transact-SQL, Data Quality, Data Transformation, Data Sharing, Data Integration, Data Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      70 reviews

      Advanced · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      B

      Board Infinity

      .Net Full Stack Foundation

      Skills you'll gain: Application Development, Application Frameworks, Program Development, Development Environment, Microsoft Visual Studio

      4.1
      Rating, 4.1 out of 5 stars
      ·
      273 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      L

      LearnKartS

      Salesforce Admin Certification

      Skills you'll gain: Dashboard, Salesforce, Data Visualization, Salesforce Development, Continuous Deployment, Ad Hoc Reporting, Email Automation, Business Reporting, Cloud Services, Request For Quotation (RFQ), Product Planning, Data Import/Export, Data Management, Security Controls, End User Training and Support

      3.9
      Rating, 3.9 out of 5 stars
      ·
      54 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      R

      Red Hat

      Cloud-Native Development with OpenShift and Kubernetes

      Skills you'll gain: OpenShift, Kubernetes, Cloud-Native Computing, Application Deployment, Cloud Applications, Containerization, Scalability, Cloud Platforms, Cloud Management, Development Environment, Docker (Software), Cloud Computing, Platform As A Service (PaaS), Continuous Deployment, YAML, Configuration Management, Network Routing, PostgreSQL, Performance Tuning, Command-Line Interface

      4.6
      Rating, 4.6 out of 5 stars
      ·
      223 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free
      Free
      G

      Goldman Sachs

      Fundamentals of Negotiation, with Goldman Sachs 10,000 Women

      Skills you'll gain: Negotiation, Active Listening, Rapport Building, Business Communication, Conflict Management, Relationship Building, Interpersonal Communications, Goal Setting, Communication, Cognitive flexibility, Influencing, Emotional Intelligence

      4.6
      Rating, 4.6 out of 5 stars
      ·
      470 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      Digital Marketing Trends

      Skills you'll gain: Digital Advertising, Brand Management, Marketing Strategies, Brand Awareness, Digital Media Strategy, MarTech, Customer Engagement, Social Media Marketing, Marketing, Digital Marketing, Consumer Behaviour, Content Creation, Market Trend, Strategic Planning, Social Media Management, Trend Analysis

      4.5
      Rating, 4.5 out of 5 stars
      ·
      98 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      S

      Starweaver

      Verbal Communications and Presentation Skills

      Skills you'll gain: Communication, Public Speaking, Constructive Feedback, Professional Development, Self-Awareness

      4.6
      Rating, 4.6 out of 5 stars
      ·
      74 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      Industrial Internet of Things (IIoT)

      Skills you'll gain: Internet Of Things, Manufacturing Operations, Digital Transformation, Business Technologies, Business Transformation, Cloud Computing, Automation, Operational Efficiency, Emerging Technologies, System Implementation, Technology Strategies, Real Time Data, Value Propositions, Data-Driven Decision-Making, Case Studies, Cybersecurity, Scalability

      Build toward a degree

      4.5
      Rating, 4.5 out of 5 stars
      ·
      195 reviews

      Beginner · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer service courses

    • Selecting the Right Customer & Channel : University of Maryland, College Park
    • How to Validate your Startup Idea: UNSW Sydney (The University of New South Wales)
    • Data Processing and Feature Engineering with MATLAB: MathWorks
    • Introduction to Tech Sales: Coursera Instructor Network
    • Tableau Data Analyst Certification Preparation: SkillUp
    • .Net Full Stack Foundation: Board Infinity
    • Salesforce Admin Certification: LearnKartS
    • Cloud-Native Development with OpenShift and Kubernetes: Red Hat
    • Fundamentals of Negotiation, with Goldman Sachs 10,000 Women: Goldman Sachs
    • Digital Marketing Trends: Coursera Instructor Network

    Skills you can learn in Marketing

    Market (economics) (28)
    Social Media (15)
    Marketing Strategy (14)
    Analytics (13)
    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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