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    Master customer service skills for providing exceptional support. Learn techniques for handling inquiries, resolving issues, and enhancing satisfaction.

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    Explore the Customer Service Course Catalog

    • Status: Free Trial
      Free Trial
      F

      Fractal Analytics

      Mastering User Centric Design with Generative AI

      Skills you'll gain: Responsible AI, User Research, Human Centered Design, Ideation, User Experience Design, Design Thinking, Prototyping, Generative AI, Brainstorming, Data Synthesis, Qualitative Research, User Experience, Innovation, Artificial Intelligence, Data Ethics, Prompt Engineering, Critical Thinking, Problem Solving, Data Analysis, Business Consulting

      4.6
      Rating, 4.6 out of 5 stars
      ·
      148 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      Effective Sales – An Overview

      Skills you'll gain: Sales Management, Sales Strategy, Sales Process, Sales, Business Planning, Business Strategy, Cross-Functional Collaboration, Customer Relationship Building, Key Performance Indicators (KPIs), Goal Setting

      4.6
      Rating, 4.6 out of 5 stars
      ·
      280 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      S

      Sciences Po

      Entreprendre dans les Industries Culturelles à l'ère du numérique

      Skills you'll gain: Entrepreneurship, Business Modeling, Promotional Strategies, New Business Development, Entrepreneurial Finance, Innovation, Digital Content, Content Creation, Market Opportunities, Business Economics, Digital Transformation, Consumer Behaviour, Business-To-Consumer, Intellectual Property, Fundraising

      4.6
      Rating, 4.6 out of 5 stars
      ·
      161 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      R

      Red Hat

      Linux and Private Cloud Administration on IBM Power Systems

      Skills you'll gain: Linux, Package and Software Management, Linux Administration, Red Hat Enterprise Linux, File Systems, Linux Commands, Linux Servers, User Accounts, OS Process Management, Operating System Administration, Virtualization, Bash (Scripting Language), Command-Line Interface, File Management, Systems Administration, Unix Shell, Virtualization and Virtual Machines, Virtual Machines, TCP/IP, Cloud Computing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      205 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Microsoft Azure Machine Learning

      Skills you'll gain: Unsupervised Learning, Microsoft Azure, Applied Machine Learning, Regression Analysis, Predictive Modeling, Machine Learning, No-Code Development, Machine Learning Algorithms, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Automation, Supervised Learning

      4.4
      Rating, 4.4 out of 5 stars
      ·
      264 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Building No-Code Apps with AppSheet

      Skills you'll gain: No-Code Development, Email Automation, Business Process Automation, Application Deployment, Automation, Business Process, Workflow Management, Cloud Applications, Google Workspace, Application Design, Application Development, Application Performance Management, Data Integration, Authorization (Computing), Authentications, Google Sheets, Application Lifecycle Management, User Interface (UI), Data Management, Productivity Software

      4.7
      Rating, 4.7 out of 5 stars
      ·
      179 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      Market and Competition in Pricing Strategy

      Skills you'll gain: Market Dynamics, Product Lifecycle Management, Competitive Analysis, Target Market, Market Share, Business Strategy, Marketing, Value Propositions, Game Theory, Consumer Behaviour, Strategic Partnership, New Business Development, Regulation and Legal Compliance

      4.8
      Rating, 4.8 out of 5 stars
      ·
      234 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      F

      Fractal Analytics

      Generative AI for Business Consultants

      Skills you'll gain: Prompt Engineering, Responsible AI, Generative AI, Data Ethics, Artificial Intelligence, Business Consulting, Leadership, AI Product Strategy, Consulting, Management Consulting, Technical Consulting, Customer Insights, Large Language Modeling, Artificial Intelligence and Machine Learning (AI/ML), Automation, Microsoft Copilot, Innovation, Problem Solving, Critical Thinking, Data Security

      4.6
      Rating, 4.6 out of 5 stars
      ·
      158 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      B

      Board Infinity

      C# for .NET Developers

      Skills you'll gain: C# (Programming Language), ASP.NET, .NET Framework, Object Oriented Programming (OOP), Web Applications, Programming Principles, Web Development, Debugging, Event-Driven Programming, Model View Controller, Development Environment

      4.1
      Rating, 4.1 out of 5 stars
      ·
      286 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      R

      Rutgers the State University of New Jersey

      Demand Analytics

      Skills you'll gain: Demand Planning, Customer Demand Planning, Data Collection, Forecasting, Supply Chain Planning, Data Processing, Market Dynamics, Marketing Analytics, Time Series Analysis and Forecasting, Trend Analysis, Predictive Modeling, Regression Analysis, Data Analysis, Exploratory Data Analysis, Statistical Analysis, Data Visualization

      4.6
      Rating, 4.6 out of 5 stars
      ·
      293 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      T

      The Hong Kong University of Science and Technology

      FinTech Security and Regulation (RegTech)

      Skills you'll gain: Financial Regulation, Financial Regulations, Bank Regulations, FinTech, Financial Services, Financial Industry Regulatory Authorities, Law, Regulation, and Compliance, Mobile Banking, Regulatory Requirements, Fraud detection, Data Security, Cybersecurity, Insurance, Blockchain, Information Privacy

      4.7
      Rating, 4.7 out of 5 stars
      ·
      306 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Become a Sustainable Business Change Agent

      Skills you'll gain: Sustainability Reporting, Sustainable Business, Corporate Sustainability, Organizational Change, Sustainable Development, Sustainable Design, Proposal Development, Stakeholder Analysis, Environmental Social And Corporate Governance (ESG), Supply Chain Management, Sustainability Standards, Leadership and Management, Performance Improvement, Change Management, Stakeholder Engagement, Key Performance Indicators (KPIs), Financial Analysis, Energy and Utilities, Systems Thinking, Proposal Writing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      361 reviews

      Intermediate · Specialization · 3 - 6 Months

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    In summary, here are 10 of our most popular customer service courses

    • Mastering User Centric Design with Generative AI: Fractal Analytics
    • Effective Sales – An Overview: Fundação Instituto de Administração
    • Entreprendre dans les Industries Culturelles à l'ère du numérique: Sciences Po
    • Linux and Private Cloud Administration on IBM Power Systems: Red Hat
    • Microsoft Azure Machine Learning: Microsoft
    • Building No-Code Apps with AppSheet: Google Cloud
    • Market and Competition in Pricing Strategy: University of Virginia
    • Generative AI for Business Consultants: Fractal Analytics
    • C# for .NET Developers: Board Infinity
    • Demand Analytics: Rutgers the State University of New Jersey

    Skills you can learn in Marketing

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    Brand (13)
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    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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