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Results for "service improvement"
Coursera Project Network
Skills you'll gain: Employee Surveys, Employee Engagement, User Feedback, Microsoft 365, Business Intelligence Software, Performance Analysis, Internal Communications, Customer Insights, Customer Analysis, Business Software, Market Research, User Research, Data Analysis Software, Business Strategy
Coursera Project Network
Skills you'll gain: Google Sheets, Data Visualization, User Feedback, Customer experience improvement, Customer Insights, Customer Analysis, Customer Service, Google Workspace, Trend Analysis, Performance Analysis, Analysis
Coursera Project Network
Skills you'll gain: Customer Service, Customer experience strategy (CX), Customer Analysis, Process Mapping, Customer Insights, Process Design, Customer Support, Cross-Channel Marketing, Marketing Operations, Business Process, Web Analytics, Marketing
- Status: Preview
Skills you'll gain: Package and Software Management, Mainframe Computing, Patch Management, Software Installation, File Transfer Protocol (FTP), Configuration Management, Issue Tracking, Change Control, Command-Line Interface
Coursera Project Network
Skills you'll gain: Image Analysis, Amazon Web Services, Image Quality, Computer Vision, Anomaly Detection, Software Quality Assurance, Data Science, Machine Learning, Cloud Computing
Coursera Project Network
Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Gmail, Help Desk Support, Marketing, Sales Support, Client Support
- Status: Free Trial
CVS Health
Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Teamwork, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Verbal Communication Skills, Emotional Intelligence, Problem Solving, Communication
Skills you'll gain: Load Balancing, Google Cloud Platform, Intranet, System Configuration, Cloud Services
- Status: Free Trial
University of Alberta
Skills you'll gain: Service Oriented Architecture, API Design, Web Services, Simple Object Access Protocol (SOAP), Microservices, Restful API, Software Architecture, Application Programming Interface (API), Web Applications, JSON, Android Development
- Status: Preview
McMaster University
Skills you'll gain: Experimentation, Data Visualization, Predictive Modeling, Pareto Chart, Process Improvement and Optimization, Process Optimization, Statistical Methods, Performance Tuning, Mathematical Modeling, R Programming, Data Analysis, Statistical Analysis, R (Software), Case Studies
- Status: Preview
Skills you'll gain: Amazon Web Services, Database Architecture and Administration, Databases, Database Management, Operational Databases, Relational Databases, Database Design, Distributed Computing, Cloud Storage, Data Storage, Performance Tuning
- Status: Free Trial
Skills you'll gain: Incident Management, Incident Response, Security Management, Computer Security Incident Management, Continuous Monitoring, Infrastructure Security, Cybersecurity, Cyber Security Policies, Telecommuting, Threat Modeling, Cyber Security Strategy, Security Controls, Security Strategy, Problem Management, Security Awareness, Employee Engagement
In summary, here are 10 of our most popular service improvement courses
- Improve Business Performance with Microsoft Forms:Â Coursera Project Network
- Improve Business Performance with Google Forms:Â Coursera Project Network
- Create a services customer satisfaction process:Â Coursera Project Network
- SMP/E for z/OS Workshop:Â IBM
- Build Image Quality Inspection using AWS Lookout for Vision:Â Coursera Project Network
- HubSpot: Working with a ticketing system :Â Coursera Project Network
- Call Center Customer Service:Â CVS Health
- Integrate Private Service Connect with Service Directory:Â Google Cloud
- Service-Oriented Architecture:Â University of Alberta
- Experimentation for Improvement:Â McMaster University