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    Customer Service Courses Online

    Master customer service skills for providing exceptional support. Learn techniques for handling inquiries, resolving issues, and enhancing satisfaction.

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    Explore the Customer Service Course Catalog

    • C

      Coursera Project Network

      Data Analysis Using Pyspark

      Skills you'll gain: PySpark, Matplotlib, Apache Spark, Big Data, Data Processing, Distributed Computing, Data Management, Data Visualization, Data Analysis, Data Manipulation, Data Cleansing, Query Languages, Python Programming

      4.5
      Rating, 4.5 out of 5 stars
      ·
      312 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      Technical Troubleshooting: Diagnostics, Networks, Customers

      Skills you'll gain: Network Troubleshooting, Network Performance Management, Network Monitoring, Technical Communication, Technical Support and Services, Technical Support, Network Administration, Desktop Support, Debugging, Help Desk Support, Problem Management, Network Analysis

      5
      Rating, 5 out of 5 stars
      ·
      8 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      SkillUp

      Business Analyst (ECBA) Certificate Preparation 

      Skills you'll gain: Business Analysis, Business Process Modeling, Stakeholder Analysis, Process Optimization, Requirements Management, Stakeholder Management, Process Analysis, Data Modeling, Agile Methodology, Stakeholder Engagement, Process Improvement, User Story, Project Management, Risk Management, Plan Execution, Business Requirements, Requirements Analysis, Business Process, Needs Assessment, Verification And Validation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      74 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Preview
      Preview
      A

      Amazon Web Services

      Exam Prep: AWS Certified Cloud Practitioner Foundations

      Skills you'll gain: Amazon Web Services, AWS Identity and Access Management (IAM), Cloud Computing Architecture, Amazon Elastic Compute Cloud, Cloud Infrastructure, Cloud Security, Cloud Services, Amazon S3, Cloud Computing, Infrastructure As A Service (IaaS), Scalability

      4.6
      Rating, 4.6 out of 5 stars
      ·
      109 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      N

      Northwestern University

      Leadership Through Design Innovation

      Skills you'll gain: Design Thinking, Innovation, Ideation, Human Centered Design, Brainstorming, Strategic Leadership, Leadership, Storyboarding, Customer Engagement, Creative Thinking, Collaboration, Qualitative Research, Empathy

      4.3
      Rating, 4.3 out of 5 stars
      ·
      329 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      A

      Amazon Web Services

      Containerized Applications on AWS

      Skills you'll gain: Amazon CloudWatch, Containerization, Microservices, Docker (Software), Amazon Web Services, Kubernetes, Amazon Elastic Compute Cloud, Application Deployment, Serverless Computing, Devops Tools, System Monitoring, YAML, Scalability

      4.6
      Rating, 4.6 out of 5 stars
      ·
      176 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Macquarie University

      Supply chain management: Be global

      Skills you'll gain: Supply Chain, Supply Chain Planning, Supply Chain Management, Strategic Sourcing, Transportation, Supply Chain, and Logistics, Procurement, Logistics Management, Supplier Management, Corporate Sustainability, Risk Management, Business Technologies, Sustainable Design

      4.8
      Rating, 4.8 out of 5 stars
      ·
      354 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Full Stack Software Developer Assessment

      Skills you'll gain: Cloud Computing, JavaScript Frameworks, Back-End Web Development, DevOps, Full-Stack Web Development, OpenShift, Version Control, CI/CD, Software Development, Cloud-Native Computing, Web Applications, Microservices, Containerization, Kubernetes, Web Development, Node.JS, Serverless Computing, Docker (Software), Cloud Applications, Django (Web Framework)

      4.7
      Rating, 4.7 out of 5 stars
      ·
      279 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Microsoft Azure SQL

      Skills you'll gain: Database Systems, Microsoft Azure, Databases, Relational Databases, MySQL, SQL, Database Management, NoSQL, Cloud Services, PostgreSQL, Data Storage Technologies, Data Security, Data Management

      4.6
      Rating, 4.6 out of 5 stars
      ·
      261 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Corporate Communications

      Skills you'll gain: Internal Communications, Corporate Communications, Media Relations, Storytelling, Strategic Communication, Employee Engagement, Target Audience, Diversity Equity and Inclusion Initiatives, Public Relations, Crisis Management, Drive Engagement, Social Media, Social Media Management, Interpersonal Communications, Business Communication, Stakeholder Communications, Telecommuting, Customer Communications Management, Employee Retention, Diversity and Inclusion

      4.6
      Rating, 4.6 out of 5 stars
      ·
      117 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Mitigating Security Vulnerabilities on Google Cloud

      Skills you'll gain: Data Loss Prevention, Distributed Denial-Of-Service (DDoS) Attacks, Cloud Security, Threat Management, Security Controls, Google Cloud Platform, Data Security, Vulnerability Management, Threat Detection, IT Automation, Identity and Access Management, System Monitoring

      4.7
      Rating, 4.7 out of 5 stars
      ·
      724 reviews

      Intermediate · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Customer Support digital transformation with HubSpot

      Skills you'll gain: HubSpot CRM, Digital Transformation, Customer Relationship Management, Customer Support, Business Transformation, Process Analysis, Business Systems, Technology Strategies, Process Improvement, Business Development

      4.8
      Rating, 4.8 out of 5 stars
      ·
      13 reviews

      Beginner · Guided Project · Less Than 2 Hours

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    In summary, here are 10 of our most popular customer service courses

    • Data Analysis Using Pyspark: Coursera Project Network
    • Technical Troubleshooting: Diagnostics, Networks, Customers: Coursera Instructor Network
    • Business Analyst (ECBA) Certificate Preparation : SkillUp
    • Exam Prep: AWS Certified Cloud Practitioner Foundations: Amazon Web Services
    • Leadership Through Design Innovation: Northwestern University
    • Containerized Applications on AWS: Amazon Web Services
    • Supply chain management: Be global: Macquarie University
    • Full Stack Software Developer Assessment: IBM
    • Microsoft Azure SQL: Microsoft
    • Corporate Communications: University of California, Irvine

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