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    Customer Service Courses Online

    Master customer service skills for providing exceptional support. Learn techniques for handling inquiries, resolving issues, and enhancing satisfaction.

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    Explore the Customer Service Course Catalog

    • Status: Free Trial
      Free Trial
      D

      Duke University

      Cloud Computing Foundations

      Skills you'll gain: Technical Communication, Cloud Infrastructure, CI/CD, Cloud Computing, Agile Software Development, DevOps, Infrastructure As A Service (IaaS), Cloud Platforms, Continuous Delivery, Infrastructure as Code (IaC), Serverless Computing, Software Development, Continuous Integration, Amazon Web Services, Software Development Methodologies, Platform As A Service (PaaS), GitHub

      4.5
      Rating, 4.5 out of 5 stars
      ·
      273 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      B

      Board Infinity

      Mastering Laravel Framework and PHP

      Skills you'll gain: Restful API, Secure Coding, Web Development, Application Deployment, Full-Stack Web Development, Cloud API, Application Development, Data Validation

      4.3
      Rating, 4.3 out of 5 stars
      ·
      173 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      A

      Amazon Web Services

      Containerized Applications on AWS

      Skills you'll gain: Amazon CloudWatch, Containerization, Microservices, Docker (Software), Amazon Web Services, Kubernetes, Amazon Elastic Compute Cloud, Application Deployment, Serverless Computing, Devops Tools, System Monitoring, YAML, Scalability

      4.6
      Rating, 4.6 out of 5 stars
      ·
      176 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Create a services customer satisfaction process

      Skills you'll gain: Customer Service, Customer experience strategy (CX), Customer Analysis, Process Mapping, Customer Insights, Process Design, Customer Support, Cross-Channel Marketing, Marketing Operations, Business Process, Web Analytics, Marketing

      4.6
      Rating, 4.6 out of 5 stars
      ·
      40 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      U

      Universidad de los Andes

      ¿Cómo convertir mi idea en empresa?

      Skills you'll gain: User Feedback, Entrepreneurship, Business Development, New Business Development, Product Development, Customer Analysis, Business Planning, Market Opportunities, Product Design, Value Propositions, Needs Assessment, Customer Insights, Business Strategies, Product Testing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      484 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      U

      University of Maryland, College Park

      Fundamentals of Technology Sales

      Skills you'll gain: Closing (Sales), Sales Process, Sales Presentation, Technical Sales, Sales, Sales Development, Sales Management, Sales Strategy, Solution Sales Engineering, Prospecting and Qualification, Emerging Technologies, Outside Sales, Inside Sales, Needs Assessment, Consultative Approaches, Negotiation, Overcoming Objections, Cloud Computing, Cybersecurity

      4.7
      Rating, 4.7 out of 5 stars
      ·
      154 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Microsoft Azure SQL

      Skills you'll gain: Database Systems, Microsoft Azure, Databases, Relational Databases, MySQL, SQL, Database Management, NoSQL, Cloud Services, PostgreSQL, Data Storage Technologies, Data Security, Data Management

      4.6
      Rating, 4.6 out of 5 stars
      ·
      261 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Strategic Technology Management

      Skills you'll gain: Organizational Change, Innovation, Change Management, Business Modeling, Technology Strategies, Design Thinking, Product Lifecycle Management, New Product Development, Business Transformation, Product Development, Customer Insights, Organizational Strategy, Service Design, Business Strategy, Strategic Thinking, Customer experience strategy (CX), Cross-Functional Team Leadership, Product Management, Team Leadership, Organizational Effectiveness

      4.7
      Rating, 4.7 out of 5 stars
      ·
      117 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      B

      Board Infinity

      C# for .NET Developers

      Skills you'll gain: C# (Programming Language), ASP.NET, .NET Framework, Object Oriented Programming (OOP), Web Applications, Programming Principles, Web Development, Debugging, Event-Driven Programming, Model View Controller, Development Environment

      4.1
      Rating, 4.1 out of 5 stars
      ·
      286 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      E

      Emory University

      AI for Marketing

      Skills you'll gain: AI Personalization, Generative AI, Marketing Automation, Customer Retention, Personalized Service, Marketing Operations, Marketing Analytics, Data-Driven Decision-Making, Customer Analysis, Customer Insights, Marketing Strategies, Marketing, Marketing Effectiveness, Responsible AI, Customer experience improvement, Self Service Technologies, Customer Engagement, Business Marketing, Customer Acquisition Management, Artificial Intelligence

      4.5
      Rating, 4.5 out of 5 stars
      ·
      59 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      V

      Vanderbilt University

      ChatGPT + Excel: Master Data, Make Decisions, Tell Stories

      Skills you'll gain: Data Storytelling, Microsoft Excel, Data Visualization, Data Analysis, Data Cleansing, ChatGPT, Data Integration, Data Transformation, Data Validation, Exploratory Data Analysis, Prompt Engineering, LLM Application, Data Quality, Generative AI

      4.8
      Rating, 4.8 out of 5 stars
      ·
      113 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      N

      Northwestern University

      Leadership Through Design Innovation

      Skills you'll gain: Design Thinking, Innovation, Ideation, Human Centered Design, Brainstorming, Strategic Leadership, Leadership, Storyboarding, Customer Engagement, Creative Thinking, Collaboration, Qualitative Research, Empathy

      4.3
      Rating, 4.3 out of 5 stars
      ·
      329 reviews

      Mixed · Course · 1 - 4 Weeks

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    1…787980…331

    In summary, here are 10 of our most popular customer service courses

    • Cloud Computing Foundations: Duke University
    • Mastering Laravel Framework and PHP: Board Infinity
    • Containerized Applications on AWS: Amazon Web Services
    • Create a services customer satisfaction process: Coursera Project Network
    • ¿Cómo convertir mi idea en empresa?: Universidad de los Andes
    • Fundamentals of Technology Sales: University of Maryland, College Park
    • Microsoft Azure SQL: Microsoft
    • Strategic Technology Management: University of Illinois Urbana-Champaign
    • C# for .NET Developers: Board Infinity
    • AI for Marketing: Emory University

    Skills you can learn in Marketing

    Market (economics) (28)
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    Marketing Strategy (14)
    Analytics (13)
    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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