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    • Customer Service

    Customer Service Courses Online

    Master customer service skills for providing exceptional support. Learn techniques for handling inquiries, resolving issues, and enhancing satisfaction.

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    Explore the Customer Service Course Catalog

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Global Challenges in Business

      Skills you'll gain: Global Marketing, Virtual Teams, Diversity Marketing, Cultural Sensitivity, Cultural Diversity, Workplace inclusivity, Intercultural Competence, Diversity Awareness, Cultural Responsiveness, Consumer Behaviour, Business Strategy, Marketing Planning, Culture, Corporate Strategy, Team Management, Marketing, International Relations, Teamwork, Advertising, Negotiation

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      515 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Preview
      Preview
      A

      Amazon Web Services

      Exam Prep: AWS Certified Cloud Practitioner Foundations

      Skills you'll gain: Amazon Web Services, AWS Identity and Access Management (IAM), Cloud Computing Architecture, Amazon Elastic Compute Cloud, Cloud Infrastructure, Cloud Security, Cloud Services, Amazon S3, Cloud Computing, Infrastructure As A Service (IaaS), Scalability

      4.6
      Rating, 4.6 out of 5 stars
      ·
      109 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado System

      Data Warehouse Concepts, Design, and Data Integration

      Skills you'll gain: Data Warehousing, Database Design, Data Integration, Extract, Transform, Load, Data Modeling, Star Schema, Relational Databases, Snowflake Schema, Data Architecture, Business Intelligence, SQL, Pivot Tables And Charts, Data Mart, PostgreSQL, Data Transformation, Data Quality

      4.4
      Rating, 4.4 out of 5 stars
      ·
      1.1K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      R

      Red Hat

      Linux and Private Cloud Administration on IBM Power Systems

      Skills you'll gain: Linux, Package and Software Management, Linux Administration, Red Hat Enterprise Linux, File Systems, Linux Commands, Linux Servers, User Accounts, OS Process Management, Operating System Administration, Virtualization, Bash (Scripting Language), Command-Line Interface, File Management, Systems Administration, Unix Shell, Virtualization and Virtual Machines, Virtual Machines, TCP/IP, Cloud Computing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      205 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Preview
      Preview
      U

      University of New Mexico

      Negocios Internacionales II

      Skills you'll gain: Global Marketing, International Finance, Intercultural Competence, Organizational Structure, Business, Small Business Accounting, Business Management, Market Analysis, Economics, Workforce Management, Cultural Diversity, Business Strategy, Entrepreneurship, Market Dynamics, Business Intelligence

      4.7
      Rating, 4.7 out of 5 stars
      ·
      538 reviews

      Mixed · Course · 1 - 3 Months

    • C

      Coursera Project Network

      How to create a Jira SCRUM project

      Skills you'll gain: Jira (Software), Sprint Planning, Backlogs, Scrum (Software Development), User Story, Agile Methodology, Agile Project Management, Workflow Management, Run Chart, Project Planning, Project Management, Prioritization, Dependency Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      472 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      Market and Competition in Pricing Strategy

      Skills you'll gain: Market Dynamics, Product Lifecycle Management, Competitive Analysis, Target Market, Market Share, Business Strategy, Marketing, Value Propositions, Game Theory, Consumer Behaviour, Strategic Partnership, New Business Development, Regulation and Legal Compliance

      4.8
      Rating, 4.8 out of 5 stars
      ·
      234 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Build a mobile app with Google Sheets on Glide and no coding

      Skills you'll gain: No-Code Development, Mobile Development, Google Sheets, Application Development, Application Design, Application Deployment, Data Structures, User Accounts, Personalized Service, User Feedback, Web Development, Marketing

      4.5
      Rating, 4.5 out of 5 stars
      ·
      674 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      U

      University of California, Davis

      Qualitative Research

      Skills you'll gain: Focus Group, Qualitative Research, Surveys, Discussion Facilitation, Market Research, Research, Research Reports, Recruitment, Research Methodologies, Interviewing Skills, Recruitment Strategies, Consumer Behaviour, Report Writing, Sample Size Determination

      4.7
      Rating, 4.7 out of 5 stars
      ·
      463 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Understanding and Strengthening Health Systems

      Skills you'll gain: Advocacy, Health Systems, Health Policy, Health Care Administration, Community Health, Primary Care, Health Care, Public Health, Systems Thinking, Governance, Training Programs, Case Studies, Education and Training

      4.6
      Rating, 4.6 out of 5 stars
      ·
      345 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Data Analysis Using Pyspark

      Skills you'll gain: PySpark, Matplotlib, Apache Spark, Big Data, Data Processing, Distributed Computing, Data Management, Data Visualization, Data Analysis, Data Manipulation, Data Cleansing, Query Languages, Python Programming

      4.5
      Rating, 4.5 out of 5 stars
      ·
      312 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      D

      Duke University

      Cloud Computing Foundations

      Skills you'll gain: Technical Communication, Cloud Infrastructure, CI/CD, Cloud Computing, Agile Software Development, DevOps, Infrastructure As A Service (IaaS), Cloud Platforms, Continuous Delivery, Infrastructure as Code (IaC), Serverless Computing, Software Development, Continuous Integration, Amazon Web Services, Software Development Methodologies, Platform As A Service (PaaS), GitHub

      4.5
      Rating, 4.5 out of 5 stars
      ·
      273 reviews

      Beginner · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular customer service courses

    • Global Challenges in Business: University of Illinois Urbana-Champaign
    • Exam Prep: AWS Certified Cloud Practitioner Foundations: Amazon Web Services
    • Data Warehouse Concepts, Design, and Data Integration: University of Colorado System
    • Linux and Private Cloud Administration on IBM Power Systems: Red Hat
    • Negocios Internacionales II: University of New Mexico
    • How to create a Jira SCRUM project: Coursera Project Network
    • Market and Competition in Pricing Strategy: University of Virginia
    • Build a mobile app with Google Sheets on Glide and no coding: Coursera Project Network
    • Qualitative Research: University of California, Davis
    • Understanding and Strengthening Health Systems: Johns Hopkins University

    Skills you can learn in Marketing

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    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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