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Explore the Customer Service Course Catalog
- Status: Preview
Lund University
Skills you'll gain: Sustainable Business, Sustainable Development, Sustainable Systems, Socioeconomics, Environmental Social And Corporate Governance (ESG), Economics, Environmental Policy, Business Strategies, Consumer Behaviour, Climate Change Mitigation
- Status: Free Trial
University of California, Irvine
Skills you'll gain: Salesforce, Customer Relationship Management (CRM) Software, Customer Relationship Management, Business Reporting, Stakeholder Engagement, Sales Development, Customer Engagement, Cloud-Based Integration, Security Management, Marketing Automation, Cloud Computing, User Accounts, Data Security, Data Management, Account Management, Automation
- Status: Free Trial
IE Business School
Skills you'll gain: Marketing Planning, Business Planning, Marketing Strategies, Product Marketing, Go To Market Strategy, Marketing Strategy and Techniques, Case Studies, Planning, Target Market, Marketing Budgets, Marketing Analytics, Brand Strategy, Market Analysis, Competitive Analysis, Profit and Loss (P&L) Management
- Status: Free Trial
Kennesaw State University
Skills you'll gain: Customer Retention, Trustworthiness, Expectation Management, Corporate Sustainability, Brand Loyalty, Customer Relationship Management, Customer Insights, Customer experience strategy (CX), Sustainable Development, Human Resource Strategy, Sustainable Business, Customer Relationship Building, Consultative Approaches, Diversity Marketing, Customer Analysis, Value Propositions, Organizational Change, Business Strategy, Business, Marketing
- Status: Free Trial
Board Infinity
Skills you'll gain: Talent Management, Virtual Teams, Workforce Planning, Professional Development, Team Building, Innovation, Change Management, Professional Networking, Employee Onboarding, Lifelong Learning, Decision Making, Learning Strategies, Stress Management, Time Management, Branding, Analysis
- Status: Free Trial
Skills you'll gain: SQL, SAS (Software), Database Management, Query Languages, Case Studies, Data Access, Program Development, Statistical Programming, Data Presentation, Scripting, Perl (Programming Language), Data Processing, Automation, Data Integration, Stored Procedure, Data Manipulation, Data Transformation, Debugging, Data Validation, Data Analysis
- Status: Free Trial
Johns Hopkins University
Skills you'll gain: Medical Privacy, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Health Information Management, Security Awareness, Personally Identifiable Information, Encryption, Health Care, Health Care Procedure and Regulation, Data Security, Cyber Attacks, Medical Records, Information Privacy, Cloud Computing, Patient Safety
- Status: Free Trial
University of California, Irvine
Skills you'll gain: Supply Chain Planning, Demand Planning, Customer Demand Planning, Supply Chain Management, Supply Chain, Capacity Planning, Production Planning, Materials Management, Forecasting, Performance Measurement, Microsoft Excel, Data-Driven Decision-Making, Statistical Methods, Key Performance Indicators (KPIs), Data Analysis, Regression Analysis
- Status: Free Trial
Tableau Learning Partner
Skills you'll gain: Tableau Software, Data Visualization Software, Dashboard, Business Analytics, Business Intelligence, Data Integration, Data Cleansing, Data Transformation, Data Processing, Performance Tuning
- Status: Free Trial
University of Maryland, College Park
Skills you'll gain: New Product Development, Innovation, Market Opportunities, Ideation, Entrepreneurship, Product Management, Corporate Strategy, Customer Analysis, Competitive Analysis, Market Analysis, Initiative and Leadership, Target Market, Business Strategy, Value Propositions
- Status: Free Trial
University at Buffalo
Skills you'll gain: Peer Review, Governance, Consulting, Performance Measurement, Meeting Facilitation, Leadership and Management, Organizational Strategy, Report Writing, Organizational Effectiveness, Leadership, Performance Analysis, Performance Management, Management Consulting, Discussion Facilitation, Organizational Change, Philanthropy, Case Studies, Change Management, Strategic Leadership, Leadership Development
- Status: Free Trial
University of Minnesota
Skills you'll gain: Open Web Application Security Project (OWASP), Cloud Security, Authentications, Data Security, Key Management, Cloud Applications, Cloud Services, Application Security, Authorization (Computing), Cyber Risk, Secure Coding, Cloud Storage, Personally Identifiable Information, DevSecOps, General Data Protection Regulation (GDPR), Network Security, Information Privacy, Cloud Computing, Cybersecurity, Cryptography
Customer Service learners also search
In summary, here are 10 of our most popular customer service courses
- Greening the Economy: Lessons from Scandinavia: Lund University
- Salesforce Basics: University of California, Irvine
- The Marketing Plan: IE Business School
- Customer Centricity with Professor Jagdish Sheth: Kennesaw State University
- SHRM Certified Professional (SHRM-CP) Exam Prep: Board Infinity
- SAS Advanced Programmer: SAS
- Healthcare Data Security, Privacy, and Compliance: Johns Hopkins University
- Supply Chain Planning: University of California, Irvine
- Introduction to Tableau: Tableau Learning Partner
- Developing Innovative Ideas for Product Leaders: University of Maryland, College Park