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Explore the Customer Service Course Catalog
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Coursera Instructor Network
Skills you'll gain: Brand Management, Branding, Brand Strategy, Brand Awareness, Brand Loyalty, Marketing Psychology, Data-Driven Decision-Making, Governance, Thought Leadership, Storytelling, Culture, Customer Engagement, Innovation, Communication
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Universidad de Palermo
Skills you'll gain: Product Management, Strategic Marketing, Marketing, Product Strategy, Product Development, Consumer Behaviour, Customer Insights, Target Market, Customer experience strategy (CX), Brand Management, Product Lifecycle Management, Market Opportunities, Innovation
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Skills you'll gain: Service Management, Information Technology Infrastructure Library, IT Management, Service Design, Organizational Structure, Strategic Partnership, Information Management, Supplier Relationship Management, Supplier Management, Vendor Relationship Management, Process Management, People Development, Organizational Strategy, Continuous Improvement Process
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Dartmouth College
Skills you'll gain: Strategic Leadership, Business Leadership, Leadership, Organizational Leadership, Leadership Development, Strategic Decision-Making, Culture Transformation, Accountability, Strategic Thinking, Organizational Change, Business Strategy, Compensation Management, Change Management, Company, Product, and Service Knowledge, Industrial and Organizational Psychology, Case Studies
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University of California, Irvine
Skills you'll gain: Inventory Management System, Inventory Control, Inventory and Warehousing, Customer Demand Planning, Supply Chain Management, Demand Planning, Service Level, Forecasting, Customer Service, Cost Management, Operations Research, Statistical Methods
- Status: Free Trial
Technion - Israel Institute of Technology
Skills you'll gain: Ideation, Brainstorming, Innovation, Creative Problem-Solving, Creative Thinking, Creativity, Operations Management, Resourcefulness, Thought Leadership, Problem Solving, Strategic Thinking, Visionary, Solution Delivery, Initiative and Leadership, Personal Development, Presentations, Adaptability, Persistence
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Pontificia Universidad Católica de Chile
Skills you'll gain: Transportation Operations, Network Analysis, Operations Research, Systems Analysis, Systems Thinking, Analysis, Demand Planning, Mathematical Modeling, Econometrics, Markov Model, Behavioral Economics, Cost Benefit Analysis, Market Dynamics, Economics, Customer Demand Planning, Predictive Modeling, Decision Making
- Status: Free Trial
Skills you'll gain: Paid media, General Data Protection Regulation (GDPR), Instagram, Information Privacy, Personally Identifiable Information, Advertising, Facebook, Social Media, Social Media Campaigns, Advertising Campaigns, Digital Advertising, Social Media Marketing, Marketing Materials, Marketing Design, Content Creation, Copywriting, Writing, Target Audience
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Skills you'll gain: Oracle Cloud, Oracle Databases, Identity and Access Management, Cloud Computing Architecture, Cloud Infrastructure, Database Application, Cloud Security, Data Storage, Computing Platforms, Cloud Services, Cloud Storage, Data Storage Technologies, Cloud Computing, Infrastructure As A Service (IaaS), Data Security, Scalability, Encryption, Network Routing
- Status: Free Trial
Skills you'll gain: Marketing Analytics, Marketing Effectiveness, A/B Testing, Target Audience, Marketing Strategies, Marketing, Marketing Planning, Sales Pipelines, Customer Analysis, Marketing Channel, Advertising Campaigns, Regression Analysis, Forecasting, Data Analysis, Unsupervised Learning, Key Performance Indicators (KPIs), Return On Investment
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University of Maryland, College Park
Skills you'll gain: Commercialization, Product Planning, Innovation, New Product Development, Product Development, Team Building, Product Strategy, Entrepreneurship, Design Thinking, Product Testing, Customer Insights, Business Strategies, Team Motivation, Market Opportunities, User Research, Market Research, Team Management, Business Modeling, Technology Strategies, Value Propositions
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Lund University
Skills you'll gain: Sustainable Business, Sustainable Development, Sustainable Systems, Socioeconomics, Environmental Social And Corporate Governance (ESG), Economics, Environmental Policy, Business Strategies, Consumer Behaviour, Climate Change Mitigation
Customer Service learners also search
In summary, here are 10 of our most popular customer service courses
- Brand Management: Strategies for a Strong Brand: Coursera Instructor Network
- Product Management: Universidad de Palermo
- ITIL V4 Details of Four Dimensions of Service Management: EDUCBA
- Why Smart Executives Fail: Common Mistakes & Warning Signs: Dartmouth College
- Inventory Management: University of California, Irvine
- Cracking the Creativity Code: Discovering Ideas: Technion - Israel Institute of Technology
- Análisis de Sistemas de Transporte: Pontificia Universidad Católica de Chile
- أساسيات الإعلان على وسائل التواصل الاجتماعي: Meta
- Oracle Cloud Infrastructure Foundations: Oracle
- Data Analytics Methods for Marketing: Meta