• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Helpdesk Support
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Build job-relevant skills in under 2 hours with hands-on tutorials.
    Learn from top instructors with graded assignments, videos, and discussion forums.
    Learn a new tool or skill in an interactive, hands-on environment.
    Get in-depth knowledge of a subject by completing a series of courses and projects.
    Earn career credentials from industry leaders that demonstrate your expertise.

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "helpdesk-support"

    • C

      Coursera Project Network

      Get started with Microsoft Planner

      Skills you'll gain: Marketing Planning, Business Planning, Microsoft Teams, Microsoft 365, Productivity Software, Project Management Software, Timelines, Project Planning, Collaborative Software, Prioritization, Project Management, Team Management

      3.8
      Rating, 3.8 out of 5 stars
      ·
      18 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Preview
      Preview
      C

      Capitals Coalition

      Valuing nature and people to inform business decision-making

      Skills you'll gain: Stakeholder Engagement, Sustainable Business, Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Business Risk Management, Sustainable Development, Natural Resource Management, Business Valuation, Sustainability Reporting, Stakeholder Analysis, Risk Analysis, Human Capital, Risk Management, Decision Making, Problem Solving, Business Communication

      4.7
      Rating, 4.7 out of 5 stars
      ·
      53 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google

      Google UX Design

      Skills you'll gain: User Experience Design, UI/UX Research, Information Architecture, Storyboarding, Wireframing, User Research, User Story, Adobe XD, Usability Testing, Figma (Design Software), User Experience, Design Reviews, User Interface and User Experience (UI/UX) Design, Design Research, User Centered Design, Persona (User Experience), Presentations, Web Design, Research Design, Usability

      4.7
      Rating, 4.7 out of 5 stars
      ·
      166 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Preview
      Preview
      D

      Dubai College of Tourism

      Hotel Front Office Operations

      Skills you'll gain: Front Office, Telephone Skills, Hotel Operations, Guest Relations, Revenue Management, Greeting Customers, Office Procedures, Hospitality, Hospitality Management, Administrative Support and Clerical Tasks, Verbal Communication Skills, Upselling, Interpersonal Communications, Communication Strategies, Property Management Systems, Active Listening, Cross Selling, Computer Literacy, Operational Efficiency, Prioritization

      4.8
      Rating, 4.8 out of 5 stars
      ·
      43 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      E

      EDUCBA

      Embedded C Programming Essentials

      Skills you'll gain: Embedded Software, Debugging, Embedded Systems, Integrated Development Environments, C (Programming Language), Development Environment, Electronic Hardware, Electronics, Software Development Tools, Computer Architecture, Computer Programming

      4.8
      Rating, 4.8 out of 5 stars
      ·
      67 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      Interactive Brokers

      ESG Investing: Setting Standards & Conducting Analysis

      Skills you'll gain: Environmental Social And Corporate Governance (ESG), Sustainable Development, Corporate Sustainability, Investment Management, Environmental Regulations, Sustainability Reporting, Business Ethics, Regulatory Compliance, Environmental Issue, Risk Analysis, Investments, Portfolio Management, Financial Market, Financial Analysis, Climate Change Adaptation

      4.5
      Rating, 4.5 out of 5 stars
      ·
      71 reviews

      Beginner · Course · 1 - 3 Months

    • U

      University of Maryland, College Park

      Cybersecurity Capstone Project

      Skills you'll gain: Application Security, Secure Coding, Vulnerability Assessments, Security Software, Security Testing, Cybersecurity, Collaborative Software, Threat Modeling, Debugging, Systems Design

      4.3
      Rating, 4.3 out of 5 stars
      ·
      158 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Building Intelligent Troubleshooting Agents

      Skills you'll gain: Large Language Modeling, Natural Language Processing, LLM Application, Generative AI Agents, Prompt Engineering, Test Case, Agentic systems, Artificial Intelligence and Machine Learning (AI/ML), Performance Testing, Debugging, Applied Machine Learning, Artificial Intelligence, Machine Learning Algorithms, Decision Support Systems, Performance Tuning

      4.3
      Rating, 4.3 out of 5 stars
      ·
      12 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Preview
      Preview
      P

      Peking University

      Nursing Informatics(护理信息学)

      Skills you'll gain: Nursing, Nurse Education, Nursing Care, Clinical Informatics, Health Informatics, Nursing Practices, Informatics, Telehealth, Patient-centered Care, Computer Displays, Decision Support Systems, Information Technology, Electronic Medical Record, Patient Safety

      4.8
      Rating, 4.8 out of 5 stars
      ·
      12 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      Transforming Education in an Interconnected World

      Skills you'll gain: Continuous Improvement Process, Student-Centred Learning, Innovation, Education and Training, Higher Education, Program Evaluation, Community Development, International Relations, Initiative and Leadership, Visionary, Teaching, Adult Learning Principles, Systems Thinking, Policy Analysis, Leadership, Empowerment, Instructional Design, Collaboration, Leadership and Management, Critical Thinking

      4.9
      Rating, 4.9 out of 5 stars
      ·
      59 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Google Sheets en Español

      Skills you'll gain: Google Sheets, Google Workspace, Spreadsheet Software, Excel Formulas, Data Visualization, Version Control, Collaborative Software, Data Import/Export, Data Management, Data Sharing

      4.8
      Rating, 4.8 out of 5 stars
      ·
      71 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      C

      Coursera Instructor Network

      OpenAI ChatGPT: Enterprise Solutions Unleashed

      Skills you'll gain: ChatGPT, Data Analysis, OpenAI, Data-Driven Decision-Making, Generative AI, Content Creation, Prompt Engineering, Content Strategy, Artificial Intelligence, Business Intelligence, Customer Support, Customer experience improvement, Operational Efficiency, Customer Service, Automation

      Intermediate · Course · 1 - 4 Weeks

    1…707172…146

    In summary, here are 10 of our most popular helpdesk-support courses

    • Get started with Microsoft Planner: Coursera Project Network
    • Valuing nature and people to inform business decision-making: Capitals Coalition
    • Google UX Design: Google
    • Hotel Front Office Operations: Dubai College of Tourism
    • Embedded C Programming Essentials: EDUCBA
    • ESG Investing: Setting Standards & Conducting Analysis: Interactive Brokers
    • Cybersecurity Capstone Project: University of Maryland, College Park
    • Building Intelligent Troubleshooting Agents: Microsoft
    • Nursing Informatics(护理信息学): Peking University
    • Transforming Education in an Interconnected World: University of Michigan

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Skills

    • Artificial Intelligence (AI)
    • Cybersecurity
    • Data Analytics
    • Digital Marketing
    • English Speaking
    • Generative AI (GenAI)
    • Microsoft Excel
    • Microsoft Power BI
    • Project Management
    • Python

    Certificates & Programs

    • Google Cybersecurity Certificate
    • Google Data Analytics Certificate
    • Google IT Support Certificate
    • Google Project Management Certificate
    • Google UX Design Certificate
    • IBM Data Analyst Certificate
    • IBM Data Science Certificate
    • Machine Learning Certificate
    • Microsoft Power BI Data Analyst Certificate
    • UI / UX Design Certificate

    Industries & Careers

    • Business
    • Computer Science
    • Data Science
    • Education & Teaching
    • Engineering
    • Finance
    • Healthcare
    • Human Resources (HR)
    • Information Technology (IT)
    • Marketing

    Career Resources

    • Career Aptitude Test
    • Examples of Strengths and Weaknesses for Job Interviews
    • High-Income Skills to Learn
    • How Does Cryptocurrency Work?
    • How to Highlight Duplicates in Google Sheets
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Preparing for the PMP Certification
    • Signs You Will Get the Job After an Interview
    • What Is Artificial Intelligence?

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • Share your Coursera learning story

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok