Skills you'll gain: Service Management, Information Technology Infrastructure Library, Service Improvement, IT Service Management, Technical Management, IT Management, Continuous Improvement Process, Quality Improvement, Process Management, Operations Management, Information Technology, Business Process Management, Stakeholder Management, Governance, Change Management, Risk Management, Value Propositions

Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Data Entry, Customer Relationship Building, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Retail Store Operations, Transaction Processing, Cash Register Operation, Communication, Time Management

Skills you'll gain: Problem Solving, Customer Relationship Building, Customer Complaint Resolution, Communication, Process Management

Skills you'll gain: Blockchain, Cryptography, Encryption, FinTech, Digital Assets, Network Protocols, Transaction Processing, Data Storage, Distributed Computing, Emerging Technologies, Scripting, Market Dynamics

Skills you'll gain: Bioinformatics, Data Science, Molecular Biology, Data Analysis, Computer Science, Statistical Analysis, Computational Thinking, Biostatistics, Statistics, Software Engineering, Algorithms, Biology

Skills you'll gain: Music Theory, Music, Open Source Technology, Media Production, Musical Composition, Music History, Electronic Components, Post-Production, Electronics, Aesthetics, Hardware Design, Collaborative Software, Digital Design, Instrumental Music, Data Sharing, Embedded Systems, System Configuration, Algorithms, Creativity, Digital Publishing

Skills you'll gain: Cloud Foundry, Application Deployment, Cloud Applications, Command-Line Interface, Platform As A Service (PaaS), Cloud Platforms, Multi-Cloud, Cloud Computing, Application Lifecycle Management, Web Development, HTML and CSS

Skills you'll gain: Blockchain, Financial Inclusion, FinTech, Emerging Technologies, Cryptography, Payment Systems, Digital Assets, Stakeholder Analysis, Cryptographic Protocols, Distributed Computing, Public Key Cryptography Standards (PKCS), Information Privacy, Governance, Network Security, Data Integrity, Financial Services, Innovation

Skills you'll gain: Customer Service, Customer Relationship Building, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Business Planning, Company, Product, and Service Knowledge, Communication, Ethical Standards And Conduct

Skills you'll gain: Change Management, Organizational Change, Team Performance Management, Behavior Management, Leadership Development, Collaboration, Strategic Leadership, Prioritization, Stakeholder Engagement, Resource Allocation, Continuous Improvement Process

Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Teamwork, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Verbal Communication Skills, Emotional Intelligence, Problem Solving, Communication

Skills you'll gain: Apache Spark, Big Data, SPSS (Software), SPSS, Analytics, Real Time Data, Apache Hadoop, Data Processing, Business Analytics, Statistical Analysis, Data Analysis Software, Business Strategy, Market Share, Scalability, Machine Learning Algorithms