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    Results for "service improvement"

    • Status: Free Trial
      Free Trial
      S

      SkillUp

      The DMAIC Framework: Analyze, Improve, and Control Phase

      Skills you'll gain: Exploratory Data Analysis, Statistical Process Controls, Six Sigma Methodology, Statistical Hypothesis Testing, Statistical Analysis, Continuous Improvement Process, Data Analysis, Process Improvement, Quality Improvement, Root Cause Analysis, Data-Driven Decision-Making, Regression Analysis, Process Optimization, Correlation Analysis

      4.2
      Rating, 4.2 out of 5 stars
      ·
      6 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      S

      SkillUp

      Overview: Six Sigma and the Organization

      Skills you'll gain: Six Sigma Methodology, Lean Methodologies, Operational Excellence, Process Improvement, Stakeholder Management, Quality Management, Organizational Strategy, Continuous Improvement Process, Root Cause Analysis, Data-Driven Decision-Making, Data Analysis

      4.5
      Rating, 4.5 out of 5 stars
      ·
      14 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Modernize Infrastructure and Applications with Google Cloud - 日本語版

      Skills you'll gain: Serverless Computing, Containerization, Google Cloud Platform, Google App Engine, Cloud Infrastructure, Hybrid Cloud Computing, Cloud Applications, Application Programming Interface (API), Cloud Computing, Platform As A Service (PaaS), Multi-Cloud, Data Migration, Digital Transformation, Application Development, Virtual Machines, Leadership and Management, Finance

      4
      Rating, 4 out of 5 stars
      ·
      8 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      K

      Kennesaw State University

      The Improve Phase for the 6 σ Black Belt

      Skills you'll gain: Lean Methodologies, Lean Six Sigma, Six Sigma Methodology, Performance Measurement, Process Improvement, Continuous Improvement Process, Process Analysis, Statistical Methods, Statistical Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      40 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      Public Sector Efficiency: Optimizing Business Processes

      Skills you'll gain: Performance Measurement, Workflow Management, Business Process Improvement, Performance Improvement, Business Process, Process Optimization, Process Analysis, Continuous Improvement Process, Service Improvement, Key Performance Indicators (KPIs), Process Mapping, Automation, Organizational Skills, Change Management, Stakeholder Engagement

      3.6
      Rating, 3.6 out of 5 stars
      ·
      11 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Data Science Methods for Quality Improvement

      Skills you'll gain: Process Capability, Statistical Inference, Correlation Analysis, Probability Distribution, Statistical Analysis, R (Software), Statistical Visualization, Descriptive Statistics, Sampling (Statistics), Statistical Process Controls, Data Visualization, Statistics, Probability & Statistics, Statistical Hypothesis Testing, Data Analysis, Data Literacy, Data Analysis Software, Data Science, Quality Improvement, Process Engineering

      Build toward a degree

      4.5
      Rating, 4.5 out of 5 stars
      ·
      52 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Preview
      Preview
      N

      Northeastern University

      Engaging in Improving Patient Experience Through Analytics

      Skills you'll gain: Decision Support Systems, Customer experience improvement, Resource Allocation, Health Informatics, Patient-centered Care, Stakeholder Analysis, Value-Based Care, Operational Analysis, Patient Communication, Predictive Analytics, Business Analysis, Analytics, Data-Driven Decision-Making, Personalized Service, Care Management, Systems Integration, Innovation

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Improve Business Performance with Microsoft Forms

      Skills you'll gain: Employee Surveys, Employee Engagement, User Feedback, Microsoft 365, Business Intelligence Software, Performance Analysis, Internal Communications, Customer Insights, Customer Analysis, Business Software, Market Research, User Research, Data Analysis Software, Business Strategy

      4.3
      Rating, 4.3 out of 5 stars
      ·
      22 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Preview
      Preview
      U

      University of Michigan

      Service Transformed: Lessons in U.S. Veteran Centered Care

      Skills you'll gain: Trauma Care, Triage, Health Disparities, Patient-centered Care, Patient Evaluation, Cultural Responsiveness, Diversity Awareness, Patient Communication, Care Coordination, Health Care, Health Systems, Healthcare Ethics, Social Determinants Of Health, Mental Health

      4.1
      Rating, 4.1 out of 5 stars
      ·
      17 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      Imperial College London

      Using Data for Healthcare Improvement

      Skills you'll gain: Run Chart, Qualitative Research, Pareto Chart, Continuous Quality Improvement (CQI), Care Management, Health Informatics, Quantitative Research, Data Collection, Data-Driven Decision-Making, Statistical Methods, Data Analysis, Systems Of Measurement, Data Management, Time Series Analysis and Forecasting

      4.7
      Rating, 4.7 out of 5 stars
      ·
      30 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      N

      National Taiwan University

      服務模式的體驗、設計與創新:從痛點到賣點 (Experience, Design, and Innovation of Service Models: from Pain Points to Selling Points)

      Skills you'll gain: Revenue Management, Service Design, Customer experience improvement, Financial Services, Innovation, Economics, Product Design, Case Studies, Platform As A Service (PaaS), Business Modeling, Business Strategy, Consumer Behaviour

      4.8
      Rating, 4.8 out of 5 stars
      ·
      149 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      Imperial College London

      Introduction to Quality Improvement in Healthcare

      Skills you'll gain: Continuous Quality Improvement (CQI), Patient Safety, Health Systems, Clinical Leadership, Patient-centered Care, Data Quality, Community Health, Scientific Methods, Health Disparities, Risk Analysis, Cultural Diversity

      4.9
      Rating, 4.9 out of 5 stars
      ·
      69 reviews

      Mixed · Course · 1 - 4 Weeks

    1…789…255

    In summary, here are 10 of our most popular service improvement courses

    • The DMAIC Framework: Analyze, Improve, and Control Phase: SkillUp
    • Overview: Six Sigma and the Organization: SkillUp
    • Modernize Infrastructure and Applications with Google Cloud - 日本語版: Google Cloud
    • The Improve Phase for the 6 σ Black Belt: Kennesaw State University
    • Public Sector Efficiency: Optimizing Business Processes: Coursera Instructor Network
    • Data Science Methods for Quality Improvement: University of Colorado Boulder
    • Engaging in Improving Patient Experience Through Analytics: Northeastern University
    • Improve Business Performance with Microsoft Forms: Coursera Project Network
    • Service Transformed: Lessons in U.S. Veteran Centered Care: University of Michigan
    • Using Data for Healthcare Improvement: Imperial College London

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