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    • Customer Service

    Customer Service Courses Online

    Master customer service skills for providing exceptional support. Learn techniques for handling inquiries, resolving issues, and enhancing satisfaction.

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    Explore the Customer Service Course Catalog

    • Status: Free Trial
      Free Trial
      A

      Adobe

      Social Media Content and Strategy

      Skills you'll gain: Social Media Content, Social Media, Content Creation, Social Media Strategy, Social Media Marketing, Content Performance Analysis, Social Media Management, Social Media Campaigns, Target Audience, Adobe Creative Cloud, Drive Engagement, Customer Engagement, Content Strategy, Ethical Standards And Conduct, Regulation and Legal Compliance, Multimedia, Scheduling, Video Production, Copywriting, Branding

      4.8
      Rating, 4.8 out of 5 stars
      ·
      210 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      University of Colorado Boulder

      (Giving Helpful Feedback) إعطاء الملاحظات المفيدة

      Skills you'll gain: Constructive Feedback, Recognizing Others, Management Training And Development, Motivational Skills, Performance Review, Cooperation, Employee Performance Management, Employee Coaching, Creativity, Emotional Intelligence, Interpersonal Communications, Positivity, Communication Strategies

      4.8
      Rating, 4.8 out of 5 stars
      ·
      404 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Introduction to NoSQL Databases

      Skills you'll gain: NoSQL, MongoDB, Databases, Apache Cassandra, Distributed Computing, Database Management, Database Architecture and Administration, IBM Cloud, Query Languages, Data Modeling, JSON, Scalability, Data Manipulation

      4.6
      Rating, 4.6 out of 5 stars
      ·
      358 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      U

      University of Pennsylvania

      Arts and Culture Strategy

      Skills you'll gain: Risk Management, Organizational Structure, Organizational Strategy, Strategic Leadership, Art History, Organizational Effectiveness, Customer Analysis, Market Opportunities, Organizational Leadership, Strategic Communication, Stakeholder Communications, Liberal Arts, Fundraising, Target Audience, Value Propositions

      4.7
      Rating, 4.7 out of 5 stars
      ·
      231 reviews

      Mixed · Course · 1 - 3 Months

    • I

      Instituto Tecnológico de Aeronáutica

      Princípios de Desenvolvimento Ágil de Software

      Skills you'll gain: User Story, Agile Software Development, Backlogs, Agile Methodology, Scrum (Software Development), Sprint Retrospectives, Test Driven Development (TDD), Requirements Analysis, Sprint Planning, Unified Modeling Language, Software Development Methodologies, Software Engineering, Software Development

      4.6
      Rating, 4.6 out of 5 stars
      ·
      221 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      T

      Tecnológico de Monterrey

      Introducción a las redes sociales. Sus objetivos y métricas.

      Skills you'll gain: Social Media Marketing, Social Media, Social Media Strategy, Digital Media Strategy, Marketing, Social Network Analysis, Global Marketing, Content Performance Analysis, Customer Engagement

      4.4
      Rating, 4.4 out of 5 stars
      ·
      2.6K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Developing a Winning Marketing Strategy

      Skills you'll gain: Marketing, Marketing Planning, Branding, Marketing Strategy and Techniques, Consumer Behaviour, Brand Management, Product Planning, Marketing Analytics, Target Market, Promotional Strategies, Value Propositions, Market Analysis, Competitive Analysis, Customer Insights

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.7K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      L

      Ludwig-Maximilians-Universität München (LMU)

      Advanced Competitive Strategy

      Skills you'll gain: Mergers & Acquisitions, Customer Retention, Business Strategy, Growth Strategies, Compliance Management, Competitive Analysis, Strategic Partnership, Product Strategy, New Business Development, Market Dynamics, Market Analysis, Marketing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      881 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      S

      SAP

      Understanding the Enterprise Systems Environment

      Skills you'll gain: Digital Transformation, Cloud Computing Architecture, Systems Design, Cloud Computing, SAP Applications, Cybersecurity, Case Studies, Software As A Service, Systems Analysis, Enterprise Architecture, Enterprise Resource Planning, Business Technologies, Customer experience strategy (CX), Data Modeling, Business Process Automation, Business Analysis, Application Development

      4.7
      Rating, 4.7 out of 5 stars
      ·
      213 reviews

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Small Business Marketing Using YouTube

      Skills you'll gain: Marketing Analytics, Video Production, Social Media Marketing, Business Marketing, Marketing Channel, Customer Engagement, Gmail, Target Audience, Content Creation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.3K reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      U

      Universidad de los Andes

      Ciencia de datos​

      Skills you'll gain: Data Ethics, Data Integration, Exploratory Data Analysis, Statistical Hypothesis Testing, Predictive Modeling, Correlation Analysis, Data Visualization Software, Classification And Regression Tree (CART), Data Quality, Data Science, Jupyter, Data Analysis, Statistical Machine Learning, Data Transformation, Data Cleansing, Business Analytics, Data Manipulation, Supervised Learning, Statistical Analysis, Regression Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      535 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      Customer Value in Pricing Strategy

      Skills you'll gain: Revenue Management, Global Marketing, Consumer Behaviour, Marketing Psychology, Customer Insights, Customer Analysis, Value Propositions, Case Studies, Market Dynamics, Market Research, Behavioral Economics, Competitive Analysis, Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      370 reviews

      Beginner · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer service courses

    • Social Media Content and Strategy: Adobe
    • (Giving Helpful Feedback) إعطاء الملاحظات المفيدة: University of Colorado Boulder
    • Introduction to NoSQL Databases: IBM
    • Arts and Culture Strategy: University of Pennsylvania
    • Princípios de Desenvolvimento Ágil de Software: Instituto Tecnológico de Aeronáutica
    • Introducción a las redes sociales. Sus objetivos y métricas. : Tecnológico de Monterrey
    • Developing a Winning Marketing Strategy: University of Illinois Urbana-Champaign
    • Advanced Competitive Strategy: Ludwig-Maximilians-Universität München (LMU)
    • Understanding the Enterprise Systems Environment: SAP
    • Small Business Marketing Using YouTube: Coursera Project Network

    Skills you can learn in Marketing

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    Brand (13)
    Digital Marketing (13)
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    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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