Skills you'll gain: Web Content Accessibility Guidelines, Usability, Usability Testing, Web Design, Web Development Tools, Test Tools, Web Development, Customer Service

Skills you'll gain: AI Personalization, Generative AI, Responsible AI, Customer Analysis, Customer Service, Customer experience improvement, Customer Engagement, Prompt Engineering, Self Service Technologies, LLM Application, Natural Language Processing

Skills you'll gain: Medical Privacy, Information Privacy, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Personally Identifiable Information, Law, Regulation, and Compliance, Health Information Management, General Data Protection Regulation (GDPR), Regulatory Compliance, Health Care Procedure and Regulation, Data Governance

Skills you'll gain: Service Level Agreement, Service Management, Performance Measurement, Customer Service, Supplier Performance Management, Cloud Services, Expectation Management, Cloud Storage, Key Performance Indicators (KPIs), Contract Negotiation, Performance Reporting, Case Studies, Negotiation, Communication

Skills you'll gain: Data Visualization, HubSpot CRM, Dashboard, Business Reporting, Customer Relationship Management (CRM) Software, Performance Reporting, Forecasting, Sales Pipelines, Business Metrics, Sales Enablement, Performance Metric, Sales, Data-Driven Decision-Making, Key Performance Indicators (KPIs), Customer Service, Customer Data Management, Customer Success Management, Goal Setting

Skills you'll gain: Workflow Management, AI Product Strategy, Team Management, Generative AI Agents, Productivity Software, Business Process Automation, Artificial Intelligence, Automation, LLM Application, Agentic systems, Solution Design, Decision Making, Process Improvement, Performance Improvement, System Design and Implementation, Customer Service

Skills you'll gain: Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Process Mapping, Key Performance Indicators (KPIs), Customer Service, Hospitality Management, Hospitality, Customer Analysis, Innovation, Corporate Sustainability, Continuous Improvement Process, Feasibility Studies, Digital Transformation, Collaboration

Skills you'll gain: Healthcare Ethics, Diagnostic Tests, Statistical Methods, Patient Communication, Clinical Research, Healthcare Industry Knowledge, Probability & Statistics, Clinical Assessment, Health Informatics, Health Policy, Responsible AI, Artificial Intelligence and Machine Learning (AI/ML), Health Disparities

Skills you'll gain: Pharmacology, Infectious Diseases, Drug Interaction, Pharmacotherapy, Pharmaceuticals, Microbiology, Medical Prescription, Pharmacy, Drug Development, Epidemiology, Public Health and Disease Prevention, Regulatory Compliance, Public Health, Health Care Procedure and Regulation

Skills you'll gain: Outbound Calls, Operational Efficiency, Generative AI Agents, Workflow Management, Business Process Automation, Customer Service, Automation, Prompt Engineering, Systems Integration, Integration Testing

Skills you'll gain: Self Service Technologies, Automation, Setting Appointments, Generative AI Agents, AI Personalization, Calendar Management, Prompt Engineering, Customer Service, Virtual Environment, Customer Inquiries, Customer Communications Management, Scheduling, Greeting Customers, Systems Integration, System Configuration

Skills you'll gain: Human Musculoskeletal System, Orthopedics, Kinesiology, Medical Imaging, Anatomy, Diagnostic Tests, Sports Medicine, Physical Therapy, Exercise Science, Physiology, Medical Terminology, Chronic Diseases