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Explore the Customer Service Course Catalog
- Status: Free Trial
Salesforce
Skills you'll gain: Sales Development, Salesforce, Lead Generation, Sales Support, Sales Pipelines, Campaign Management, Sales Process, Sales Operations, Customer Relationship Management (CRM) Software, Data Import/Export, Data Cleansing
- Status: Free Trial
University of Illinois Urbana-Champaign
Skills you'll gain: Operations Management, Organizational Strategy, Manufacturing Operations, Operational Analysis, Business Operations, Supply Chain, Inventory Management System, Process Analysis, Decision Making, Strategic Decision-Making, Business Strategies, Cost Benefit Analysis, Demand Planning, Capacity Management, Service Level
- Status: Free Trial
Rutgers the State University of New Jersey
Skills you'll gain: Request For Quotation (RFQ), Stakeholder Management, Procurement, Purchasing, Request for Proposal, Supplier Management, Supply Chain Management, Cost Reduction, Case Studies
- Status: Free Trial
IE Business School
Skills you'll gain: Retail Management, Marketing Channel, Merchandising, Conflict Management, Market Opportunities, Retail Sales, Supply Chain, E-Commerce, Market Dynamics, Vendor Relationship Management, Cross-Channel Marketing, Growth Strategies, Supply Chain Planning, Promotional Strategies, Company, Product, and Service Knowledge, Strategic Partnership, Consumer Behaviour, Customer experience strategy (CX)
- Status: Free Trial
University of Pennsylvania
Skills you'll gain: Data-Driven Decision-Making, Business Analytics, Analytics, Peer Review, Data Analysis, Business Analysis, Performance Measurement, Case Studies, Marketing Analytics, Business Planning, Business Strategy, Key Performance Indicators (KPIs), Digital Advertising
Amazon Web Services
Skills you'll gain: Amazon Web Services, Web Applications, Cloud Services, Amazon Elastic Compute Cloud, Information Technology, Cloud Computing, Public Cloud, IT Infrastructure, Computer Systems, Amazon S3, Web Development, General Networking, Web Servers, Operating Systems, Servers, Virtualization, Data Centers, Hypertext Markup Language (HTML), Data Analysis, Project Management
- Status: Free Trial
Rutgers the State University of New Jersey
Skills you'll gain: Competitive Analysis, Supply Chain Management, Benchmarking, Transportation, Supply Chain, and Logistics, Supply Chain Planning, Customer experience improvement, Analytics, Financial Analysis, Inventory Management System, Data Analysis, Cost Estimation, Data-Driven Decision-Making, Cost Reduction, Spatial Analysis
- Status: Free Trial
University of Colorado Boulder
Skills you'll gain: Transportation, Supply Chain, and Logistics, International Finance, Supply Chain Management, Risk Management, Supply Chain Planning, Market Opportunities, Economic Development, Marketing Strategies, Shipping and Receiving, Human Resources Management and Planning, B2B Sales, Cultural Diversity, Law, Regulation, and Compliance, World History, Business, Business Economics, Franchising, Cultural Sensitivity, Business Strategy, New Business Development
- Status: Free Trial
University at Buffalo
Skills you'll gain: Blockchain, Emerging Technologies, Distributed Computing, Microsoft Azure, FinTech, Cloud Computing Architecture, Platform As A Service (PaaS), Cryptographic Protocols, Transaction Processing, Open Source Technology, Scalability, Data Storage Technologies, Information Privacy
- Status: Preview
École Nationale des Ponts et Chaussées
Skills you'll gain: Lean Manufacturing, Lean Methodologies, Business Transformation, Continuous Improvement Process, Process Improvement, Manufacturing Operations, Service Improvement, Operational Efficiency, Process Analysis, Value Engineering, Waste Minimization, Competitive Intelligence, Business Technologies, Quality Control
- Status: Free Trial
University of Alberta
Skills you'll gain: Service Oriented Architecture, API Design, Web Services, Simple Object Access Protocol (SOAP), Microservices, Restful API, Software Architecture, Application Programming Interface (API), Web Applications, JSON, Android Development
- Status: Free Trial
Coursera Instructor Network
Skills you'll gain: Active Listening, Non-Verbal Communication, Social Skills, Cultural Diversity, Conflict Management, Emotional Intelligence, Empathy, Interpersonal Communications, Leadership, Collaboration, Relationship Building, Communication, Self-Awareness, Adaptability
Customer Service learners also search
In summary, here are 10 of our most popular customer service courses
- Lead Management in Salesforce: Salesforce
- Operations Management: Organization and Analysis: University of Illinois Urbana-Champaign
- Procurement Basics: Rutgers the State University of New Jersey
- Channel Management and Retailing : IE Business School
- Business Analytics Capstone: University of Pennsylvania
- Introduction to Information Technology and AWS Cloud: Amazon Web Services
- Supply Chain Analytics: Rutgers the State University of New Jersey
- International Business: University of Colorado Boulder
- Blockchain Platforms: University at Buffalo
- The hidden value – Lean in manufacturing and services: École Nationale des Ponts et Chaussées