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    Master customer service skills for providing exceptional support. Learn techniques for handling inquiries, resolving issues, and enhancing satisfaction.

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    Explore the Customer Service Course Catalog

    • Status: Free Trial
      Free Trial
      S

      Scrimba

      AI for Web Developers

      Skills you'll gain: Prompt Engineering, Anthropic Claude, Responsible AI, Cloud Applications, Multimodal Prompts, LLM Application, OpenAI, HTML and CSS, Cloud API, ChatGPT, Application Deployment, Mobile Development, API Gateway, Web Applications, Generative AI, Data Ethics, Application Programming Interface (API), Cloud Computing, Debugging, Artificial Intelligence

      4.6
      Rating, 4.6 out of 5 stars
      ·
      245 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Exploring Data Transformation with Google Cloud

      Skills you'll gain: Data Governance, Digital Transformation, Data Strategy, Real Time Data, Google Cloud Platform, Business Transformation, Data Management, Data Warehousing, Data Transformation, Big Data, Cloud Storage, Analytics, Business Intelligence, Data Processing, Data-Driven Decision-Making, Database Systems, Data Migration

      4.8
      Rating, 4.8 out of 5 stars
      ·
      918 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IE Business School

      Pricing Strategy

      Skills you'll gain: Price Negotiation, Strategic Marketing, Product Strategy, Revenue Management, Market Dynamics, Marketing Psychology, Consumer Behaviour, Business Marketing, Customer Analysis, Cost Accounting, Profit and Loss (P&L) Management, Customer Insights, Market Research, Sales, Competitive Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      Introduction to Events Management

      Skills you'll gain: Event Management, Event Marketing, Event Planning, Logistics Management, Hospitality, Logistics, Planning, Operations Management, Budgeting, Promotional Strategies, Vendor Management, Marketing Design, Coordination, Customer experience strategy (CX)

      4.7
      Rating, 4.7 out of 5 stars
      ·
      246 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      L

      LearnQuest

      Scrum Master Certification: Scrum Methodologies

      Skills you'll gain: User Story, Agile Project Management, Backlogs, Sprint Planning, Agile Software Development, Project Risk Management, Agile Methodology, Risk Management, Management Reporting, Project Coordination, Sprint Retrospectives, Performance Reporting, Team Oriented, Project Performance, Estimation, Capacity Planning, Prioritization

      4.7
      Rating, 4.7 out of 5 stars
      ·
      935 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Architecting with Google Kubernetes Engine en Español

      Skills you'll gain: Kubernetes, Cloud Infrastructure, Google Cloud Platform, Containerization, Cloud-Native Computing, Cloud Applications, CI/CD, Identity and Access Management, Infrastructure As A Service (IaaS), Cloud Services, Application Deployment, Cloud Computing, Cloud Storage, Cloud Computing Architecture, Cloud Management, Continuous Integration, Role-Based Access Control (RBAC), Prompt Engineering, Generative AI, Continuous Deployment

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.5K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      What is Corruption: Anti-Corruption and Compliance

      Skills you'll gain: Compliance Management, Law, Regulation, and Compliance, Legal Risk, Business Ethics, Internal Controls, Risk Analysis, Risk Mitigation, Ethical Standards And Conduct, Risk Management, Due Diligence, Employee Training, International Relations, Operations Management, Strategic Planning, Case Studies

      4.9
      Rating, 4.9 out of 5 stars
      ·
      656 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Cloud Computing Concepts, Part 1

      Skills you'll gain: Distributed Computing, NoSQL, Apache Cassandra, Cloud Computing, Systems Design, Data Storage Technologies, Apache Hadoop, Database Theory, Algorithms, Theoretical Computer Science, Scalability, C++ (Programming Language), Network Protocols

      4.3
      Rating, 4.3 out of 5 stars
      ·
      1.1K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      N

      Northwestern University

      The Importance of Listening

      Skills you'll gain: Real Time Data, Social Media Content, Social Media, Social Media Marketing, Big Data, Crisis Management, Analytics, Content Marketing, Social Media Strategy, Text Mining, Data-Driven Decision-Making, Competitive Analysis, Brand Strategy

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.6K reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      H

      HubSpot Academy

      Sales Training: Building Your Sales Career

      Skills you'll gain: Inside Sales, Sales Training, Consultative Selling, Sales, Sales Strategy, Sales Process, Relationship Building, Customer Relationship Building, Customer Analysis, Personalized Service, Communication

      4.7
      Rating, 4.7 out of 5 stars
      ·
      662 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      University of Colorado System

      Electric Utilities Fundamentals and Future

      Skills you'll gain: Energy and Utilities, Electric Power Systems, Electrical Safety, Customer experience strategy (CX), Financial Regulation, Customer Engagement, Regulatory Affairs, Sustainable Systems, Emerging Technologies, Technology Strategies, Environmental Issue, Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      727 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Google Cloud IAM and Networking for AWS Professionals

      Skills you'll gain: Google Cloud Platform, Amazon Web Services, Virtual Private Networks (VPN), Identity and Access Management, Cloud Infrastructure, Cloud Computing Architecture, Cloud Computing, General Networking, Network Routing, Firewall, User Accounts, Virtual Machines, Load Balancing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.7K reviews

      Intermediate · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer service courses

    • AI for Web Developers: Scrimba
    • Exploring Data Transformation with Google Cloud: Google Cloud
    • Pricing Strategy: IE Business School
    • Introduction to Events Management : Coursera Instructor Network
    • Scrum Master Certification: Scrum Methodologies: LearnQuest
    • Architecting with Google Kubernetes Engine en Español: Google Cloud
    • What is Corruption: Anti-Corruption and Compliance: University of Pennsylvania
    • Cloud Computing Concepts, Part 1: University of Illinois Urbana-Champaign
    • The Importance of Listening: Northwestern University
    • Sales Training: Building Your Sales Career: HubSpot Academy

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    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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