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    • Customer Service

    Customer Service Courses Online

    Master customer service skills for providing exceptional support. Learn techniques for handling inquiries, resolving issues, and enhancing satisfaction.

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    Explore the Customer Service Course Catalog

    • Status: Free Trial
      Free Trial
      K

      Kennesaw State University

      Successful Career Development

      Skills you'll gain: Professional Networking, LinkedIn, Mentorship, Professional Development, Relationship Building, Adaptability, Collaboration, Personal Development, Interviewing Skills, Influencing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.5K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      U

      University of London

      How to Finance and Grow Your Startup – Without VC

      Skills you'll gain: Product Management, Business Modeling, Entrepreneurship, Product Development, Growth Strategies, Customer Insights, Financial Modeling, Customer Acquisition Management, Business Strategies, New Business Development, Cash Management, Case Studies, Market Analysis, Revenue Management, E-Commerce, Finance

      4.6
      Rating, 4.6 out of 5 stars
      ·
      472 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University at Buffalo

      Digital Manufacturing & Design

      Skills you'll gain: Digital Transformation, Manufacturing Processes, Manufacturing Operations, Automation Engineering, Industrial Engineering, Business Transformation, Production Process, Digital Design, Supply Chain Management, Data-Driven Decision-Making, Market Dynamics, Workforce Development, Cybersecurity

      4.7
      Rating, 4.7 out of 5 stars
      ·
      3.6K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      K

      Kennesaw State University

      Business Model Canvas: A Tool for Entrepreneurs and Innovators (Project-Centered Course)

      Skills you'll gain: Value Propositions, Business Modeling, Presentations, Customer Analysis, Innovation, Customer Relationship Management, Entrepreneurship, Marketing Channel, Business Strategy, Strategic Partnership, Cost Management, Revenue Management, Resource Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      675 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      Unilever

      Supply Chain Management and Analytics

      Skills you'll gain: Demand Planning, Supply Chain Management, Supply Chain Planning, Process Improvement, Transportation, Supply Chain, and Logistics, Capacity Planning, Supplier Management, Logistics, Analytics, Corporate Sustainability, Scheduling, Inventory Management System, Forecasting, Data Analysis, Sustainability Standards, Security Management, Risk Management, Data Visualization, Problem Solving

      4.8
      Rating, 4.8 out of 5 stars
      ·
      464 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      Cost and Economics in Pricing Strategy

      Skills you'll gain: Price Negotiation, Market Dynamics, Product Strategy, Revenue Management, Cost Accounting, Economics, Demand Planning, Cost Benefit Analysis, Consumer Behaviour, Case Studies, Marketing Channel, Customer Analysis, Regression Analysis, Competitive Analysis, Statistical Methods

      4.8
      Rating, 4.8 out of 5 stars
      ·
      685 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      D

      Duke University

      Advertising and Society

      Skills you'll gain: Advertising, Media and Communications, Digital Advertising, Culture, Art History, Creativity, Consumer Behaviour, Business Ethics, Diversity and Inclusion

      4.8
      Rating, 4.8 out of 5 stars
      ·
      970 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      Omnichannel Retail Strategy

      Skills you'll gain: Human Capital, Employee Retention, Workforce Development, Employee Training, Talent Management, Digital Transformation, Organizational Strategy, Human Resources, Employee Engagement, Supply Chain Management, Human Resources Management and Planning, E-Commerce, Customer experience strategy (CX), Supply Chain, Brand Strategy, Analytics, Brand Management, Marketing Strategies, Customer Insights, Performance Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      398 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      Unilever

      Unilever Digital Marketing Analyst

      Skills you'll gain: Data Storytelling, Marketing Automation, Web Analytics, Marketing Effectiveness, Marketing Analytics, Customer Insights, Digital Marketing, Social Media Campaigns, Market Analysis, Google Analytics, Digital Advertising, Social Media Marketing, Customer Analysis, Search Engine Marketing, Advertising Campaigns, Marketing Strategies, Social Media Strategy, Customer experience strategy (CX), Marketing, MarTech

      4.7
      Rating, 4.7 out of 5 stars
      ·
      291 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      GenAI for Executives & Business Leaders: An Introduction

      Skills you'll gain: Responsible AI, Generative AI, Data Ethics, AI Product Strategy, Artificial Intelligence, Business Transformation, Business Leadership, Governance, Digital Transformation, Customer Service

      4.6
      Rating, 4.6 out of 5 stars
      ·
      450 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      D

      Duke University

      Building Cloud Computing Solutions at Scale

      Skills you'll gain: Technical Communication, Cloud Infrastructure, MLOps (Machine Learning Operations), Cloud-Native Computing, CI/CD, Cloud Platforms, Cloud Computing, Application Deployment, Agile Software Development, DevOps, Software Engineering, Infrastructure As A Service (IaaS), Distributed Computing, Microservices, Continuous Delivery, Applied Machine Learning, Extract, Transform, Load, Cloud API, Google Cloud Platform, Machine Learning

      4.4
      Rating, 4.4 out of 5 stars
      ·
      469 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Preparation for CompTIA A+ Certification

      Skills you'll gain: Operating System Administration, Desktop Support, Hardware Troubleshooting, Operating Systems, Network Troubleshooting, Command-Line Interface, Technical Support and Services, System Support, Computer Hardware, Help Desk Support, Mobile Security, Microsoft Windows, Networking Hardware, Technical Support, Mac OS, Linux, Virtual Machines, Cloud Computing, Network Security, Apple Hardware proficiency

      4.6
      Rating, 4.6 out of 5 stars
      ·
      240 reviews

      Intermediate · Specialization · 3 - 6 Months

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    In summary, here are 10 of our most popular customer service courses

    • Successful Career Development: Kennesaw State University
    • How to Finance and Grow Your Startup – Without VC: University of London
    • Digital Manufacturing & Design: University at Buffalo
    • Business Model Canvas: A Tool for Entrepreneurs and Innovators (Project-Centered Course): Kennesaw State University
    • Supply Chain Management and Analytics: Unilever
    • Cost and Economics in Pricing Strategy: University of Virginia
    • Advertising and Society: Duke University
    • Omnichannel Retail Strategy: University of Pennsylvania
    • Unilever Digital Marketing Analyst: Unilever
    • GenAI for Executives & Business Leaders: An Introduction: IBM

    Skills you can learn in Marketing

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    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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