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    Customer Service Courses Online

    Master customer service skills for providing exceptional support. Learn techniques for handling inquiries, resolving issues, and enhancing satisfaction.

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    Explore the Customer Service Course Catalog

    • Status: Free Trial
      Free Trial
      E

      EC-Council

      Ethical Hacking Essentials (EHE)

      Skills you'll gain: Penetration Testing, Threat Modeling, Cloud Security, Vulnerability Assessments, Network Security, Threat Detection, Security Awareness, Cybersecurity, Cloud Computing, Intrusion Detection and Prevention, Cyber Attacks, Application Security, Web Applications, Mobile Security, Internet Of Things, Authentications, Encryption, Wireless Networks

      4.6
      Rating, 4.6 out of 5 stars
      ·
      571 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      Strategic Sales Management

      Skills you'll gain: Sales Management, Sales Strategy, Customer Engagement, Sales Process, Sales Enablement, Sales Training, Case Studies, Sales, Business Planning, Conflict Management, Marketing, Marketing Planning, Strategic Marketing, Market Intelligence, Product Planning, B2B Sales, Competitive Intelligence, Customer Relationship Building, Business Strategy, Customer Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      511 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Build, Train and Deploy ML Models with Keras on Google Cloud

      Skills you'll gain: Tensorflow, Keras (Neural Network Library), Google Cloud Platform, Data Pipelines, MLOps (Machine Learning Operations), Deep Learning, Artificial Neural Networks, Cloud Computing, Machine Learning, Data Cleansing, Python Programming, Data Transformation, Application Programming Interface (API)

      4.4
      Rating, 4.4 out of 5 stars
      ·
      2.8K reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of London

      Business and Marketing Strategies

      Skills you'll gain: Operations Management, Process Design, Operational Excellence, Business Operations, Process Mapping, Consumer Behaviour, Marketing Planning, Marketing Strategies, Marketing Strategy and Techniques, Strategic Marketing, Competitive Analysis, Business Ethics, Marketing Psychology, Marketing, Global Marketing, Social Sciences, International Relations, Culture, Business Management, Sustainable Business

      4.5
      Rating, 4.5 out of 5 stars
      ·
      427 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Gmail

      Skills you'll gain: Gmail, Google Workspace, Email Security, Business Correspondence, Productivity Software, Organizational Skills, Business Communication, Data Import/Export

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.3K reviews

      Beginner · Course · 1 - 3 Months

    • U

      Universidad de Chile

      Marketing Gerencial

      Skills you'll gain: Brand Management, Consumer Behaviour, Strategic Marketing, Marketing, Marketing Strategies, Marketing Strategy and Techniques, Customer experience strategy (CX), Customer Relationship Management, Customer Insights, Value Propositions, Market Dynamics

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2.3K reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IE Business School

      Brand Identity and Strategy

      Skills you'll gain: Brand Strategy, Branding, Brand Awareness, Logo Design, Brand Management, Target Audience, Target Market, Consumer Behaviour, Value Propositions, Marketing, Customer Insights, Marketing Psychology, Marketing Strategies, Advertising, Competitive Analysis, Typography, Storytelling, Color Theory

      4.7
      Rating, 4.7 out of 5 stars
      ·
      861 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Preview
      Preview
      U

      University of Michigan

      Social Work Practice: Advocating Social Justice and Change

      Skills you'll gain: Social Work, Community and Social Work, Social Justice, Social Sciences, Human Services, Advocacy, Cultural Sensitivity, Diversity Awareness, Research, Policty Analysis, Research, and Development, Systems Thinking, Ethical Standards And Conduct

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      423 reviews

      Beginner · Course · 1 - 4 Weeks

    • A

      Alfaisal University | KLD

      تجربة العملاء وخلق القيمة

      Skills you'll gain: Market Dynamics, Product Knowledge, Customer experience strategy (CX), Team Oriented, Product Lifecycle Management, Value Propositions, Customer Insights, Competitive Analysis, Innovation, Cost Management

      4.9
      Rating, 4.9 out of 5 stars
      ·
      94 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      New Models of Business in Society

      Skills you'll gain: Entrepreneurship, Philanthropy, Corporate Sustainability, Stakeholder Engagement, Business Ethics, Sustainable Business, Environmental Social And Corporate Governance (ESG), Stakeholder Analysis, Environmental Issue, Business Modeling, Business Strategy, Business, Business Acumen, Innovation, Company, Product, and Service Knowledge, Employee Engagement, Organizational Leadership

      4.7
      Rating, 4.7 out of 5 stars
      ·
      4.1K reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Leverage Data Science for a More Agile Supply Chain

      Skills you'll gain: Supply Chain Planning, Demand Planning, Customer Demand Planning, Inventory Management System, Inventory Control, Inventory and Warehousing, Supply Chain Management, Supply Chain, Capacity Planning, Production Planning, Materials Management, Process Optimization, Forecasting, Operations Management, Resource Allocation, Service Level, Capacity Management, Performance Measurement, Microsoft Excel, Data-Driven Decision-Making

      4.5
      Rating, 4.5 out of 5 stars
      ·
      484 reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Building Batch Data Pipelines on Google Cloud

      Skills you'll gain: Data Pipelines, Extract, Transform, Load, Apache Airflow, Google Cloud Platform, Data Integration, Data Migration, Data Processing, Apache Hadoop, Serverless Computing, Apache Spark, Big Data, Data Transformation

      4.5
      Rating, 4.5 out of 5 stars
      ·
      1.7K reviews

      Intermediate · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular customer service courses

    • Ethical Hacking Essentials (EHE): EC-Council
    • Strategic Sales Management: Fundação Instituto de Administração
    • Build, Train and Deploy ML Models with Keras on Google Cloud: Google Cloud
    • Business and Marketing Strategies: University of London
    • Gmail: Google Cloud
    • Marketing Gerencial: Universidad de Chile
    • Brand Identity and Strategy: IE Business School
    • Social Work Practice: Advocating Social Justice and Change: University of Michigan
    • تجربة العملاء وخلق القيمة: Alfaisal University | KLD
    • New Models of Business in Society: University of Virginia

    Skills you can learn in Marketing

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    Social Media (15)
    Marketing Strategy (14)
    Analytics (13)
    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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