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    Master customer service skills for providing exceptional support. Learn techniques for handling inquiries, resolving issues, and enhancing satisfaction.

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    Explore the Customer Service Course Catalog

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Building AI Cloud Apps with Microsoft Azure

      Skills you'll gain: Responsible AI, Cloud Development, Image Analysis, Anomaly Detection, Prompt Engineering, Microsoft Copilot, Microsoft Azure, Cloud Storage, Data Storage, Cloud Applications, Text Mining, Microsoft Development Tools, Unsupervised Learning, Data Storage Technologies, Natural Language Processing, Cloud Hosting, Continuous Deployment, Computer Vision, Cloud Computing, Machine Learning

      4.4
      Rating, 4.4 out of 5 stars
      ·
      588 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Preview
      Preview
      U

      University of Geneva

      Rédaction de contrats

      Skills you'll gain: Arbitration, Contract Review, Commercial Laws, Legal Risk, Contract Management, Contract Negotiation, Contract Compliance, Coordination, Service Level Agreement, Liquidation, Asset Protection

      4.8
      Rating, 4.8 out of 5 stars
      ·
      858 reviews

      Mixed · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Improve Business Performance with Google Forms

      Skills you'll gain: Google Sheets, Data Visualization, User Feedback, Customer experience improvement, Customer Insights, Customer Analysis, Customer Service, Google Workspace, Trend Analysis, Performance Analysis, Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      559 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      Entrepreneurship 3: Growth Strategies

      Skills you'll gain: Growth Strategies, Key Performance Indicators (KPIs), Digital Marketing, Entrepreneurship, Customer Acquisition Management, Business Metrics, Marketing Strategies, Marketing, Market Dynamics, Business Strategies, Search Engine Optimization, Paid media, Talent Management, People Management, Forecasting, Earned Media, Organizational Structure, Public Relations

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.4K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Macquarie University

      Analysing: Numeric and digital literacies

      Skills you'll gain: Governance, Management Accounting, Budgeting, Marketing Analytics, Capital Budgeting, Financial Modeling, SAS (Software), Business Analytics, Financial Forecasting, Accounting, Financial Management, Customer Insights, Dashboard, Marketing Effectiveness, Corporate Finance, Digital Marketing, Business Valuation, Data-Driven Decision-Making, Financial Analysis, Data Visualization

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.2K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      S

      SkillUp

      Scrum Master

      Skills you'll gain: User Story, Sprint Retrospectives, Sprint Planning, Scrum (Software Development), Backlogs, Agile Methodology, Agile Project Management, Team Building, Agile Product Development, Team Management, Product Roadmaps, Project Closure, Meeting Facilitation, Organizational Change, Team Leadership, Agile Software Development, Project Management, Product Management, Risk Management, Communication

      4.6
      Rating, 4.6 out of 5 stars
      ·
      486 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      S

      SkillUp

      Professional Scrum Master

      Skills you'll gain: User Story, Sprint Retrospectives, Sprint Planning, Scrum (Software Development), Backlogs, Agile Methodology, Agile Product Development, Agile Project Management, Team Building, Product Management, Team Management, Product Roadmaps, Project Closure, Meeting Facilitation, Product Requirements, Organizational Change, Team Leadership, Project Management, Employee Coaching, Risk Management

      4.6
      Rating, 4.6 out of 5 stars
      ·
      457 reviews

      Advanced · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University at Buffalo

      Natural Gas

      Skills you'll gain: Oil and Gas, Billing, Safety Standards, Supply Chain, Regulatory Affairs, Transportation Operations, Customer Service, Environmental Engineering, Systems Of Measurement

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2.4K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      UiPath

      Robotic Process Automation (RPA)

      Skills you'll gain: Robotic Process Automation, Data Manipulation, Email Automation, Web Scraping, User Interface (UI), Business Process Automation, Automation, UI Components, Test Automation, Workflow Management, Human Computer Interaction, User Interface (UI) Design, Excel Macros, Text Mining, Data Cleansing, Data Import/Export, Software Development Tools, Data Integration, Data Management, Microsoft Excel

      4.7
      Rating, 4.7 out of 5 stars
      ·
      500 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      T

      Tecnológico de Monterrey

      Marketing con Redes Sociales

      Skills you'll gain: Persona Development, Social Media Strategy, Social Media, Social Media Marketing, Performance Metric, Social Media Campaigns, Smart Goals, Social Media Management, Performance Measurement, Customer Engagement, Goal Setting, Content Marketing, Digital Media Strategy, Key Performance Indicators (KPIs), Active Listening, Target Audience, Content Strategy, Marketing Strategies, LinkedIn, Facebook

      4.5
      Rating, 4.5 out of 5 stars
      ·
      3.7K reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      M

      MathWorks

      Practical Data Science with MATLAB

      Skills you'll gain: Data Storytelling, Feature Engineering, Data Visualization, Supervised Learning, Dimensionality Reduction, Data Integration, Interactive Data Visualization, Exploratory Data Analysis, Data Import/Export, Technical Communication, Data Analysis, Applied Machine Learning, Data Visualization Software, Matlab, Regression Analysis, Data Processing, Descriptive Statistics, Data Cleansing, Predictive Modeling, Data Manipulation

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Build, Train and Deploy ML Models with Keras on Google Cloud

      Skills you'll gain: Tensorflow, Keras (Neural Network Library), Google Cloud Platform, Data Pipelines, MLOps (Machine Learning Operations), Deep Learning, Artificial Neural Networks, Cloud Computing, Machine Learning, Data Cleansing, Python Programming, Data Transformation, Application Programming Interface (API)

      4.4
      Rating, 4.4 out of 5 stars
      ·
      2.8K reviews

      Intermediate · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular customer service courses

    • Building AI Cloud Apps with Microsoft Azure: Microsoft
    • Rédaction de contrats: University of Geneva
    • Improve Business Performance with Google Forms: Coursera Project Network
    • Entrepreneurship 3: Growth Strategies: University of Pennsylvania
    • Analysing: Numeric and digital literacies: Macquarie University
    • Scrum Master: SkillUp
    • Professional Scrum Master: SkillUp
    • Natural Gas: University at Buffalo
    • Robotic Process Automation (RPA): UiPath
    • Marketing con Redes Sociales: Tecnológico de Monterrey

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    Brand (13)
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    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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