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Results for "telephone skills"
- Status: NewStatus: Free Trial
Skills you'll gain: Communication, Storytelling, Composure, Writing, Professional Development, Generative AI Agents, Continuous Improvement Process, Brainstorming, Higher Education, Editing, Job Analysis, Constructive Feedback, Cultural Sensitivity, Self-Awareness, Liberal Arts, Strategic Communication, Adaptability, Business
- Status: Preview
Peking University
Skills you'll gain: Verbal Communication Skills, Intercultural Competence, Public Speaking, Interviewing Skills, English Language, Communication, Cultural Diversity, Business Communication, Presentations, Vocabulary, Non-Verbal Communication
- Status: Free Trial
CVS Health
Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Teamwork, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Verbal Communication Skills, Emotional Intelligence, Problem Solving, Communication
- Status: Free Trial
Skills you'll gain: Unit Testing, Test Case, Application Deployment, Responsive Web Design, Test Driven Development (TDD), Continuous Deployment, Debugging, Maintainability, LinkedIn, Cascading Style Sheets (CSS), Front-End Web Development, Software Testing, Code Review, Development Testing, Interviewing Skills, Web Development Tools, HTML and CSS, Web Development, Application Development, Software Documentation
Skills you'll gain: Cold Calling, Sales Prospecting, Overcoming Objections, Selling Techniques, Sales, Telephone Skills, Sales Strategy, Sales Presentations, Setting Appointments, Sales Pipelines, Rapport Building, Communication, Relationship Building
- Status: Free Trial
University of Washington
Skills you'll gain: Business Writing, Business Correspondence, Professional Networking, English Language, Oral Expression, Business Communication, Rapport Building, Telephone Skills, Language Competency, Presentations, Relationship Building, Verbal Communication Skills, Grammar, Vocabulary, Communication, Scheduling
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Network Troubleshooting, Network Performance Management, Network Monitoring, Technical Communication, Technical Support and Services, Technical Support, Network Administration, Desktop Support, Debugging, Help Desk Support, Problem Management, Network Analysis
- Status: NewStatus: Free Trial
LearnKartS
Skills you'll gain: Time Management, Productivity, Organizational Skills, Prioritization, Planning, Scheduling, Delegation Skills, Team Management, Goal Setting, Strategic Prioritization, Smart Goals, Decision Making
- Status: Free Trial
Tecnológico de Monterrey
Skills you'll gain: Interpersonal Communications, Social Skills, Communication, Assertiveness, Business Communication, Constructive Feedback, Empathy, Active Listening, Verbal Communication Skills, Employee Performance Management, Leadership, Leadership Development
- Status: Free Trial
University of Maryland, College Park
Skills you'll gain: Self-Awareness, Emotional Intelligence, Smart Goals, Personal Development, Professional Development, Goal Setting, Leadership Development, Stress Management, Problem Solving, Leadership and Management, Empathy, Social Skills, Leadership, Team Building, Team Leadership, Conflict Management, People Management, Team Management, Communication, Critical Thinking
- Status: Free Trial
Goodwill Industries International
Skills you'll gain: Training Programs, Relationship Building, Course Development, Cultural Diversity, Digital Transformation, Computer Literacy, Disabilities, Workforce Development, Community Development, Community Outreach, Research, Workplace inclusivity, Web Content Accessibility Guidelines, Diversity Equity and Inclusion Initiatives, Curriculum Planning, Needs Assessment, Digital Communications, Computer Security Awareness Training, Professional Development, Ethical Standards And Conduct
- Status: NewStatus: Preview
Coursera Instructor Network
Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Prompt Engineering, Customer experience improvement, Customer Engagement, LLM Application, Customer Service, Workflow Management, Self Service Technologies, Operational Efficiency, Artificial Intelligence, Automation, Analysis
In summary, here are 10 of our most popular telephone skills courses
- Career Launchpad Essentials: SOP, Resume & Interview Prep: Board Infinity
- Essentials for English Speeches and Presentations 英语演讲与演示: Peking University
- Call Center Customer Service: CVS Health
- Frontend Developer Skills and Best Practices: Scrimba
- Cold Calling & Prospecting: Packt
- Business English: Networking: University of Washington
- Technical Troubleshooting: Diagnostics, Networks, Customers: Coursera Instructor Network
- Time Management Skills: LearnKartS
- Effective Communication for Today’s Leader: Tecnológico de Monterrey
- Power Skills Essentials for Leading Project Teams: University of Maryland, College Park