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    Results for "telephone skills"

    • Status: New
      New
      Status: Free Trial
      Free Trial
      B

      Board Infinity

      Career Launchpad Essentials: SOP, Resume & Interview Prep

      Skills you'll gain: Communication, Storytelling, Composure, Writing, Professional Development, Generative AI Agents, Continuous Improvement Process, Brainstorming, Higher Education, Editing, Job Analysis, Constructive Feedback, Cultural Sensitivity, Self-Awareness, Liberal Arts, Strategic Communication, Adaptability, Business

      4.3
      Rating, 4.3 out of 5 stars
      ·
      8 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Preview
      Preview
      P

      Peking University

      Essentials for English Speeches and Presentations 英语演讲与演示

      Skills you'll gain: Verbal Communication Skills, Intercultural Competence, Public Speaking, Interviewing Skills, English Language, Communication, Cultural Diversity, Business Communication, Presentations, Vocabulary, Non-Verbal Communication

      4.6
      Rating, 4.6 out of 5 stars
      ·
      153 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      Call Center Customer Service

      Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Teamwork, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Verbal Communication Skills, Emotional Intelligence, Problem Solving, Communication

      4.7
      Rating, 4.7 out of 5 stars
      ·
      87 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      S

      Scrimba

      Frontend Developer Skills and Best Practices

      Skills you'll gain: Unit Testing, Test Case, Application Deployment, Responsive Web Design, Test Driven Development (TDD), Continuous Deployment, Debugging, Maintainability, LinkedIn, Cascading Style Sheets (CSS), Front-End Web Development, Software Testing, Code Review, Development Testing, Interviewing Skills, Web Development Tools, HTML and CSS, Web Development, Application Development, Software Documentation

      4.3
      Rating, 4.3 out of 5 stars
      ·
      11 reviews

      Intermediate · Specialization · 1 - 3 Months

    • P

      Packt

      Cold Calling & Prospecting

      Skills you'll gain: Cold Calling, Sales Prospecting, Overcoming Objections, Selling Techniques, Sales, Telephone Skills, Sales Strategy, Sales Presentations, Setting Appointments, Sales Pipelines, Rapport Building, Communication, Relationship Building

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Washington

      Business English: Networking

      Skills you'll gain: Business Writing, Business Correspondence, Professional Networking, English Language, Oral Expression, Business Communication, Rapport Building, Telephone Skills, Language Competency, Presentations, Relationship Building, Verbal Communication Skills, Grammar, Vocabulary, Communication, Scheduling

      4.7
      Rating, 4.7 out of 5 stars
      ·
      3.5K reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      Technical Troubleshooting: Diagnostics, Networks, Customers

      Skills you'll gain: Network Troubleshooting, Network Performance Management, Network Monitoring, Technical Communication, Technical Support and Services, Technical Support, Network Administration, Desktop Support, Debugging, Help Desk Support, Problem Management, Network Analysis

      5
      Rating, 5 out of 5 stars
      ·
      8 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      L

      LearnKartS

      Time Management Skills

      Skills you'll gain: Time Management, Productivity, Organizational Skills, Prioritization, Planning, Scheduling, Delegation Skills, Team Management, Goal Setting, Strategic Prioritization, Smart Goals, Decision Making

      4.8
      Rating, 4.8 out of 5 stars
      ·
      31 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      T

      Tecnológico de Monterrey

      Effective Communication for Today’s Leader

      Skills you'll gain: Interpersonal Communications, Social Skills, Communication, Assertiveness, Business Communication, Constructive Feedback, Empathy, Active Listening, Verbal Communication Skills, Employee Performance Management, Leadership, Leadership Development

      4.5
      Rating, 4.5 out of 5 stars
      ·
      91 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      Power Skills Essentials for Leading Project Teams

      Skills you'll gain: Self-Awareness, Emotional Intelligence, Smart Goals, Personal Development, Professional Development, Goal Setting, Leadership Development, Stress Management, Problem Solving, Leadership and Management, Empathy, Social Skills, Leadership, Team Building, Team Leadership, Conflict Management, People Management, Team Management, Communication, Critical Thinking

      3.9
      Rating, 3.9 out of 5 stars
      ·
      6 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Goodwill Industries International

      Goodwill® Digital Navigator Certificate

      Skills you'll gain: Training Programs, Relationship Building, Course Development, Cultural Diversity, Digital Transformation, Computer Literacy, Disabilities, Workforce Development, Community Development, Community Outreach, Research, Workplace inclusivity, Web Content Accessibility Guidelines, Diversity Equity and Inclusion Initiatives, Curriculum Planning, Needs Assessment, Digital Communications, Computer Security Awareness Training, Professional Development, Ethical Standards And Conduct

      4.6
      Rating, 4.6 out of 5 stars
      ·
      28 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Call Centers: AI-Driven Customer Success

      Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Prompt Engineering, Customer experience improvement, Customer Engagement, LLM Application, Customer Service, Workflow Management, Self Service Technologies, Operational Efficiency, Artificial Intelligence, Automation, Analysis

      Beginner · Course · 1 - 4 Weeks

    1…567…511

    In summary, here are 10 of our most popular telephone skills courses

    • Career Launchpad Essentials: SOP, Resume & Interview Prep: Board Infinity
    • Essentials for English Speeches and Presentations 英语演讲与演示: Peking University
    • Call Center Customer Service: CVS Health
    • Frontend Developer Skills and Best Practices: Scrimba
    • Cold Calling & Prospecting: Packt
    • Business English: Networking: University of Washington
    • Technical Troubleshooting: Diagnostics, Networks, Customers: Coursera Instructor Network
    • Time Management Skills: LearnKartS
    • Effective Communication for Today’s Leader: Tecnológico de Monterrey
    • Power Skills Essentials for Leading Project Teams: University of Maryland, College Park

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