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Results for "customer experience improvement"
- Status: Preview
Northeastern University
Skills you'll gain: Patient-centered Care, Health Informatics, Patient Communication, Healthcare Industry Knowledge, Health Technology, Analytics, Data Analysis, Predictive Analytics, Innovation, Big Data, Data-Driven Decision-Making, Decision Support Systems, Social Determinants Of Health, Artificial Intelligence
- Status: Free Trial
Skills you'll gain: Prompt Engineering, Standard Operating Procedure, Generative AI, Customer Support, ChatGPT, Product Support, AI Personalization, Customer Analysis, Personalized Service, LLM Application, Responsible AI, Customer experience improvement, Data Ethics, Customer Insights, Automation, Natural Language Processing
- Status: Free Trial
University of Michigan
Skills you'll gain: UI/UX Research, User Experience, User Centered Design, Interaction Design, Prototyping, Usability Testing, Design Thinking, Human Computer Interaction, Human Factors, User Interface (UI) Design, Ideation
- Status: Preview
Case Western Reserve University
Skills you'll gain: Continuous Quality Improvement (CQI), Clinical Leadership, Patient Safety, Health Systems, Patient-centered Care, Team Management, Systems Thinking, Leadership, Data-Driven Decision-Making
- Status: Free Trial
CVS Health
Skills you'll gain: Transaction Processing, Retail Sales, Retail Store Operations, Cash Register Operation, Greeting Customers, Customer Inquiries, Teamwork, Customer Service, Data Entry, Customer Relationship Building, Point of Sale, E-Commerce, Order Management Systems, Professionalism, Payment Processing and Collection, Communication, Time Management, Social Media
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Salesforce, Customer Relationship Management, Customer Relationship Management (CRM) Software, Responsible AI, Salesforce Development, Data Ethics, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Customer Data Management, Business Process Automation, Automation, Analytics, Data-Driven Decision-Making, Predictive Modeling
Skills you'll gain: Salesforce, Data Sharing, Authentications, Web Analytics, Single Sign-On (SSO), User Accounts, Data Access, Drive Engagement, Cloud Development, Customer experience improvement, Dashboard, Role-Based Access Control (RBAC), Registration, Content Management
- Status: Preview
Northeastern University
Skills you'll gain: Decision Support Systems, Customer experience improvement, Resource Allocation, Health Informatics, Patient-centered Care, Stakeholder Analysis, Value-Based Care, Operational Analysis, Patient Communication, Predictive Analytics, Business Analysis, Analytics, Data-Driven Decision-Making, Personalized Service, Care Management, Systems Integration, Innovation
- Status: Free Trial
University of Houston
Skills you'll gain: Value-Based Care, Continuous Quality Improvement (CQI), Continuous Improvement Process, Quality Improvement, Care Management, Organizational Leadership, Health Care Administration, Organizational Change, Teamwork, Process Improvement, Diversity Awareness, Health Care, Health Education, Public Health
- Status: Free Trial
Coursera Instructor Network
Skills you'll gain: Customer Insights, AI Personalization, Customer experience strategy (CX), Generative AI, User Feedback, Customer Data Management, Customer Engagement, Business Intelligence, Trend Analysis, Data-Driven Decision-Making, Strategic Thinking, Predictive Analytics, Data Analysis
- Status: NewStatus: Free Trial
Skills you'll gain: E-Commerce, Business-To-Consumer, Digital Transformation, Project Implementation, Solution Delivery, Business Requirements, Business Technologies, Customer experience strategy (CX), B2B Sales
University of Illinois Urbana-Champaign
Skills you'll gain: Customer Insights, Design Thinking, New Product Development, Customer experience strategy (CX), Customer experience improvement, Product Development, Consumer Behaviour, Business Research, User Research, Persona Development, Product Management, Market Research, Process Mapping, Case Studies, Product Strategy, Innovation, Needs Assessment
In summary, here are 10 of our most popular customer experience improvement courses
- Intro to Improving the Patient Experience Through Analytics:Â Northeastern University
- Generative AI: Transform Your Customer Support Career:Â SkillUp
- Introduction to User Experience Principles and Processes:Â University of Michigan
- Take the Lead on Healthcare Quality Improvement:Â Case Western Reserve University
- Retail Customer Service:Â CVS Health
- Supercharge with Salesforce Einstein (GPT):Â Coursera Instructor Network
- Salesforce Experience (Community) Cloud Consultant Training:Â Packt
- Engaging in Improving Patient Experience Through Analytics:Â Northeastern University
- Value-Based Care: Quality Improvement in Organizations:Â University of Houston
- GenAI for Customer Insights:Â Coursera Instructor Network