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    Customer Service Courses Online

    Master customer service skills for providing exceptional support. Learn techniques for handling inquiries, resolving issues, and enhancing satisfaction.

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    Explore the Customer Service Course Catalog

    • Status: New
      New
      Status: Preview
      Preview
      K

      Knowledge Accelerators

      Microsoft Excel Essentials: Get Started with Workbook Basics

      Skills you'll gain: Data Presentation, Data Science, Data Entry, Productivity Software, Microsoft 365, Business Intelligence, Data Manipulation, Business Analytics, Data Management, Organizational Skills, Productivity, Customer Data Management, Record Keeping, Financial Analysis, Marketing Planning, Project Management, Event Planning

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Getting Started with Google Kubernetes Engine

      Skills you'll gain: Kubernetes, Identity and Access Management, Google Cloud Platform, Containerization, Cloud Management, Cloud Computing, Cloud Infrastructure, Cloud-Native Computing, Application Deployment, Command-Line Interface, Continuous Delivery

      4.5
      Rating, 4.5 out of 5 stars
      ·
      3.7K reviews

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Pearson

      Linux Foundation Certified System Administrator (LFCS): Unit 9

      Skills you'll gain: Linux Administration, Linux, Linux Commands, Operating System Administration, User Acceptance Testing (UAT), Systems Administration, System Testing, Command-Line Interface, Service Management, User Accounts, File Management

      Intermediate · Course · 1 - 4 Weeks

    • U

      Universidad de Chile

      Marketing Gerencial

      Skills you'll gain: Brand Management, Consumer Behaviour, Strategic Marketing, Marketing, Marketing Strategies, Marketing Strategy and Techniques, Customer experience strategy (CX), Customer Relationship Management, Customer Insights, Value Propositions, Market Dynamics

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2.3K reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      Linux in the Cloud

      Skills you'll gain: Linux Administration, Linux Servers, Virtualization and Virtual Machines, Infrastructure As A Service (IaaS), Security Management

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      Unilever

      Unilever Digital Marketing Analyst

      Skills you'll gain: Data Storytelling, Marketing Automation, Web Analytics, Marketing Effectiveness, Marketing Analytics, Customer Insights, Digital Marketing, Social Media Campaigns, Market Analysis, Google Analytics, Digital Advertising, Social Media Marketing, Customer Analysis, Search Engine Marketing, Advertising Campaigns, Marketing Strategies, Social Media Strategy, Customer experience strategy (CX), Marketing, Predictive Analytics

      4.7
      Rating, 4.7 out of 5 stars
      ·
      291 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Architecting with Google Kubernetes Engine

      Skills you'll gain: Kubernetes, Identity and Access Management, Cloud-Native Computing, Google Cloud Platform, CI/CD, Containerization, Application Deployment, Cloud Management, Scalability, Cloud Computing, Cloud Infrastructure, Load Balancing, Continuous Integration, DevOps, Continuous Delivery, YAML, Data Storage, Cloud Security, Cloud Services, Application Performance Management

      4.6
      Rating, 4.6 out of 5 stars
      ·
      5.2K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera

      TikTok Community: Engage & Build

      Skills you'll gain: TikTok, Drive Engagement, Social Media Management, Customer Engagement, Social Media Strategy, Social Media, Community Development, Content Strategy

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Salesforce Reporting

      Skills you'll gain: Salesforce, Data Security, Customer Relationship Management (CRM) Software, Customer Engagement, Role-Based Access Control (RBAC), Customer Service, Data Maintenance, Business Reporting, Data Management, Workflow Management, Data Integrity, Lead Generation, Business Process Automation, Cloud Computing, Automation, Operational Efficiency

      4.6
      Rating, 4.6 out of 5 stars
      ·
      31 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      E

      Edureka

      Generative AI Automation Tools and Applications

      Skills you'll gain: Generative AI Agents, Business Process Automation, Make.com, Automation, Microsoft Power Automate/Flow, Generative AI, LangChain, LLM Application, Tool Calling, No-Code Development, Prompt Engineering, Slack (Software), Cloud Computing, Workflow Management, Artificial Intelligence and Machine Learning (AI/ML), Scalability, Responsible AI, Artificial Intelligence, Application Programming Interface (API), Google Sheets

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Cloud Computing

      Skills you'll gain: Distributed Computing, Cloud Infrastructure, Cloud Services, Big Data, Apache Spark, Cloud Computing, Cloud Storage, Cloud Platforms, Network Architecture, Data Storage Technologies, Computer Networking, File Systems, Apache Hadoop, Network Infrastructure, Cloud Applications, Infrastructure As A Service (IaaS), Middleware, Containerization, Software-Defined Networking, NoSQL

      4.3
      Rating, 4.3 out of 5 stars
      ·
      2.1K reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Pearson

      AWS Developer: Unit 8

      Skills you'll gain: Amazon S3, Amazon Web Services, Amazon DynamoDB, Data Storage, Command-Line Interface, Cloud Storage, Database Management, NoSQL, Databases, Database Administration, Routing Protocols, Operational Databases, Relational Databases, Network Routing, Scalability

      Intermediate · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer service courses

    • Microsoft Excel Essentials: Get Started with Workbook Basics: Knowledge Accelerators
    • Getting Started with Google Kubernetes Engine: Google Cloud
    • Linux Foundation Certified System Administrator (LFCS): Unit 9: Pearson
    • Marketing Gerencial: Universidad de Chile
    • Linux in the Cloud: Packt
    • Unilever Digital Marketing Analyst: Unilever
    • Architecting with Google Kubernetes Engine: Google Cloud
    • TikTok Community: Engage & Build: Coursera
    • Salesforce Reporting: University of California, Irvine
    • Generative AI Automation Tools and Applications: Edureka

    Skills you can learn in Marketing

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    Analytics (13)
    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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