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    Customer Service Courses Online

    Master customer service skills for providing exceptional support. Learn techniques for handling inquiries, resolving issues, and enhancing satisfaction.

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    Explore the Customer Service Course Catalog

    • Status: Preview
      Preview
      A

      Amazon Web Services

      AWS Cloud Practitioner Essentials

      Skills you'll gain: Amazon Web Services, AWS Identity and Access Management (IAM), Cloud Computing, Amazon CloudWatch, Public Cloud, Amazon S3, Amazon DynamoDB, Cloud Infrastructure, Cloud Services, Cloud Security, Identity and Access Management, Cloud Storage, System Monitoring, Scalability

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      Status: AI skills
      AI skills
      M

      Microsoft

      Microsoft Business Analyst

      Skills you'll gain: Microsoft Power Platform, Excel Formulas, Process Flow Diagrams, Business Process Modeling, User Story, Business Requirements, Stakeholder Management, Data Modeling, Microsoft Excel, Software Development Life Cycle, Requirements Analysis, Requirements Elicitation, Quality Management, Pivot Tables And Charts, Microsoft Visio, Power BI, Microsoft Power Automate/Flow, Business Analysis, Scrum (Software Development), Data Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.2K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      Introduction to Git and GitHub

      Skills you'll gain: Git (Version Control System), GitHub, Version Control, Continuous Integration, Software Versioning, Collaborative Software, Software Development Tools, Code Review, Issue Tracking, Command-Line Interface

      4.8
      Rating, 4.8 out of 5 stars
      ·
      7.9K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      Starweaver

      Introduction to Hospitality Management in the 21st Century

      Skills you'll gain: Hospitality, Hospitality Management, Innovation, Hotels and Accommodations, Service Management, Customer experience strategy (CX), Customer Service, Restaurant Operation, Cultural Sensitivity, Digital Transformation, Corporate Sustainability, AI Personalization

      4.5
      Rating, 4.5 out of 5 stars
      ·
      64 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Small Business Marketing Using YouTube

      Skills you'll gain: Marketing Analytics, Video Production, Social Media Marketing, Business Marketing, Marketing Channel, Customer Engagement, Gmail, Target Audience, Content Creation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.3K reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      I

      IBM

      IBM Project Manager

      Skills you'll gain: User Story, Stakeholder Engagement, Project Management Life Cycle, Resource Management, Risk Management, Peer Review, Agile Software Development, Earned Value Management, Stakeholder Management, Agile Methodology, Project Risk Management, Kanban Principles, Backlogs, Stakeholder Analysis, Project Management, IT Management, Interviewing Skills, Professional Networking, Leadership, Communication

      4.8
      Rating, 4.8 out of 5 stars
      ·
      5.2K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      AZ-500: Microsoft Azure Security Technologies

      Skills you'll gain: Vulnerability Scanning, Distributed Denial-Of-Service (DDoS) Attacks, Microsoft Azure, Cloud Security, Virtual Private Networks (VPN), Network Security, Vulnerability Assessments, Continuous Monitoring, Data Security, Key Management, Kubernetes, Security Controls, Hardening, Database Architecture and Administration, Authentications, Network Administration, Network Routing, Remote Access Systems, User Accounts, Authorization (Computing)

      Advanced · Specialization · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Pearson

      AWS Developer: Unit 11

      Skills you'll gain: Amazon CloudWatch, AWS CloudFormation, Amazon Web Services, Cloud Applications, Scalability, CI/CD, Cloud Development, Infrastructure as Code (IaC), Containerization, Application Development, Application Performance Management, Cloud API

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Organizational Change and Culture for Adopting Google Cloud

      Skills you'll gain: Business Transformation, Site Reliability Engineering, Innovation, Digital Transformation, Serverless Computing, Application Programming Interface (API), Technology Strategies, Hybrid Cloud Computing, Safety Culture, Data Strategy, Organizational Change, Change Management, Cloud Infrastructure, Cloud Solutions, Google Cloud Platform, Culture Transformation, People Management, Cloud Computing, CI/CD, Service Level

      4.7
      Rating, 4.7 out of 5 stars
      ·
      3.7K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      D

      Dell

      Selling with Confidence

      Skills you'll gain: Overcoming Objections, Closing (Sales), Value Propositions, Selling Techniques, Sales Presentation, Technical Sales, Inside Sales, Sales Strategy, Sales Process, Sales, Business Communication, Outside Sales, Customer Service

      5
      Rating, 5 out of 5 stars
      ·
      20 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Skillshare

      Career Skills to Become a Professional 3D Animator

      Skills you'll gain: Invoicing, 3D Assets, Autodesk Maya, Animation and Game Design, Animations, Customer Engagement, Stress Management, Marketing, 3D Modeling, Self-Motivation, Storyboarding, Visualization (Computer Graphics), Target Audience, LinkedIn, Goal Setting, Professional Development, Branding, Revenue Management, Collaboration, Entrepreneurship

      Beginner · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      Secure Networking in Azure

      Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Virtual Private Networks (VPN), Network Security, Microsoft Azure, Network Administration, Network Routing, Cloud Security, Firewall, Wide Area Networks, Network Architecture, Application Security, Network Monitoring, Encryption, Load Balancing

      Intermediate · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer service courses

    • AWS Cloud Practitioner Essentials: Amazon Web Services
    • Microsoft Business Analyst: Microsoft
    • Introduction to Git and GitHub: Google
    • Introduction to Hospitality Management in the 21st Century : Starweaver
    • Small Business Marketing Using YouTube: Coursera Project Network
    • IBM Project Manager: IBM
    • AZ-500: Microsoft Azure Security Technologies: Packt
    • AWS Developer: Unit 11: Pearson
    • Organizational Change and Culture for Adopting Google Cloud: Google Cloud
    • Selling with Confidence: Dell

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    Social Media Marketing (9)
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