• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Help Desk Support
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Build job-relevant skills in under 2 hours with hands-on tutorials.
    Learn from top instructors with graded assignments, videos, and discussion forums.
    Learn a new tool or skill in an interactive, hands-on environment.
    Get in-depth knowledge of a subject by completing a series of courses and projects.
    Earn career credentials from industry leaders that demonstrate your expertise.
    Earn your Bachelor’s or Master’s degree online for a fraction of the cost of in-person learning.

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "help desk support"

    • Status: New
      New
      Status: Preview
      Preview
      S

      SkillUp

      Cybersecurity Awareness

      Skills you'll gain: Computer Security Awareness Training, Security Awareness, Cybersecurity, Cyber Attacks, Cyber Threat Intelligence, Incident Response, Cyber Risk, Responsible AI, Data Ethics, Threat Detection, Malware Protection, Information Systems Security, Network Security, Security Controls, Data Security, Multi-Factor Authentication, Personally Identifiable Information, Email Security, Authentications

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      Product Management

      Skills you'll gain: Backlogs, Product Roadmaps, Sprint Planning, Agile Methodology, Product Management, AI Product Strategy, Wireframing, A/B Testing, Agile Product Development, Project Estimation, Microsoft Teams, Product Strategy, Product Planning, Jira (Software), Product Requirements, Estimation, Project Management, Agile Project Management, ChatGPT, Kanban Principles

      Intermediate · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      G

      Google Cloud

      AI Infrastructure: Cloud TPUs

      Skills you'll gain: Tensorflow, Google Cloud Platform, Cloud Infrastructure, Cloud Computing Architecture, Performance Tuning, Business Workflow Analysis, Interoperability, Product Demonstration, Performance Improvement, Benchmarking

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Pearson

      Ansible From Basics to Guru: Unit 3

      Skills you'll gain: Ansible, Red Hat Enterprise Linux, Automation, IT Automation, Infrastructure as Code (IaC), Devops Tools, YAML, Configuration Management, Performance Tuning

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      Complete Git Guide: Understand and Master Git and GitHub

      Skills you'll gain: Git (Version Control System), GitHub, Version Control, Open Source Technology, Unix Commands, Collaborative Software, Microsoft Visual Studio, Continuous Integration, Linux Commands, File Management, Web Development Tools, Software Development Tools, Shell Script, Command-Line Interface, Code Review, Application Deployment, React.js, Data Integrity, Hypertext Markup Language (HTML), Technical Communication

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Applied Data Science Capstone

      Skills you'll gain: Plotly, Exploratory Data Analysis, Predictive Modeling, Data Science, Data-Driven Decision-Making, Data Presentation, Data Analysis, Pandas (Python Package), Web Scraping, Statistical Modeling, Data Wrangling, Machine Learning Methods, Data Collection, GitHub

      4.7
      Rating, 4.7 out of 5 stars
      ·
      7.4K reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      V

      Vanderbilt University

      Agentic AI and AI Agents: A Primer for Leaders

      Skills you'll gain: Generative AI Agents, Workflow Management, Agentic systems, Artificial Intelligence, Business Process Automation, Generative AI, AI Product Strategy, Automation, Prompt Engineering, Technology Strategies, Decision Support Systems, Emerging Technologies, Responsible AI

      4.7
      Rating, 4.7 out of 5 stars
      ·
      715 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Pearson

      Ansible From Basics to Guru: Unit 4

      Skills you'll gain: Ansible, Kubernetes, Virtual Machines, Containerization, Docker (Software), Virtualization and Virtual Machines, IT Automation, Amazon Web Services, Microsoft Azure, YAML, Infrastructure as Code (IaC), Windows Servers, Microsoft Windows, Network Administration, Amazon Elastic Compute Cloud

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      SkillUp

      GenAI for Software Developers

      Skills you'll gain: API Design, Prompt Engineering, Generative AI, ChatGPT, Microsoft Copilot, Software Architecture, Code Review, Unit Testing, LLM Application, Software Design, Database Design, Debugging, Software Development, Application Development, Application Design, Python Programming, Application Performance Management, Automation, Version Control, Java Programming

      Intermediate · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      U

      University of Colorado System

      AI Integration in Healthcare

      Skills you'll gain: Machine Learning Algorithms, Human Factors (Security), Machine Learning, Applied Machine Learning, Artificial Intelligence, Data Modeling, Supervised Learning, Predictive Modeling, Statistical Modeling, Health Informatics, Diagnostic Tests, Decision Support Systems, Unsupervised Learning, Reinforcement Learning, Data Mining, Exploratory Data Analysis, Descriptive Analytics

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      JavaScript Masterclass - Zero To Job Ready With 10 Projects

      Skills you'll gain: Webpack, Object Oriented Programming (OOP), Full-Stack Web Development, JSON, Web Development Tools, Javascript, HTML and CSS, Application Programming Interface (API), Application Deployment, Application Development, Web Applications, Web Development, GitHub, Hypertext Markup Language (HTML), Event-Driven Programming, Browser Compatibility, Build Tools, User Interface (UI), Debugging, Data Structures

      Intermediate · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Pearson

      Learning Deep Learning: Unit 2

      Skills you'll gain: PyTorch (Machine Learning Library), Tensorflow, Natural Language Processing, Image Analysis, Deep Learning, Computer Vision, Artificial Neural Networks, Machine Learning Methods, Time Series Analysis and Forecasting, Forecasting, Network Architecture

      Intermediate · Course · 1 - 4 Weeks

    1…414243…393

    In summary, here are 10 of our most popular help desk support courses

    • Cybersecurity Awareness: SkillUp
    • Product Management: Packt
    • AI Infrastructure: Cloud TPUs: Google Cloud
    • Ansible From Basics to Guru: Unit 3: Pearson
    • Complete Git Guide: Understand and Master Git and GitHub: Packt
    • Applied Data Science Capstone: IBM
    • Agentic AI and AI Agents: A Primer for Leaders: Vanderbilt University
    • Ansible From Basics to Guru: Unit 4: Pearson
    • GenAI for Software Developers: SkillUp
    • AI Integration in Healthcare: University of Colorado System

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Skills

    • Artificial Intelligence (AI)
    • Cybersecurity
    • Data Analytics
    • Digital Marketing
    • English Speaking
    • Generative AI (GenAI)
    • Generative AI
    • Microsoft Excel
    • Microsoft Power BI
    • Project Management
    • Python

    Certificates & Programs

    • Google Cybersecurity Certificate
    • Google Data Analytics Certificate
    • Google IT Support Certificate
    • Google Project Management Certificate
    • Google UX Design Certificate
    • IBM Data Analyst Certificate
    • IBM Data Science Certificate
    • Machine Learning Certificate
    • Microsoft Power BI Data Analyst Certificate
    • UI / UX Design Certificate

    Industries & Careers

    • Business
    • Computer Science
    • Data Science
    • Education & Teaching
    • Engineering
    • Finance
    • Healthcare
    • Human Resources (HR)
    • Information Technology (IT)
    • Marketing

    Career Resources

    • Career Aptitude Test
    • Examples of Strengths and Weaknesses for Job Interviews
    • High-Income Skills to Learn
    • How Does Cryptocurrency Work?
    • How to Highlight Duplicates in Google Sheets
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Preparing for the PMP Certification
    • Signs You Will Get the Job After an Interview
    • What Is Artificial Intelligence?

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok