Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Oral Expression, Verbal Communication Skills, Customer experience improvement, Customer Service, Customer Inquiries, Service Improvement, Interpersonal Communications, Company, Product, and Service Knowledge, Communication

Skills you'll gain: Data Literacy, Data Ethics, Policy Analysis, Public Policies, Data-Driven Decision-Making, Tree Maps, Data Analysis, Data Collection, Data Management, Program Evaluation, Data Quality, Research, Research Methodologies

Skills you'll gain: Contract Management, Procurement, Project Finance, Stakeholder Engagement, Contract Negotiation, Risk Management, Governance, Sustainable Systems, Strategic Partnership, Public Policies, Feasibility Studies, Project Implementation, Case Studies

Skills you'll gain: Digital Transformation, Digital Marketing, Marketing, Marketing Strategies, Consumer Behaviour, Customer Engagement, Promotional Strategies, Product Development, Content Creation, Innovation, Business Strategies

Skills you'll gain: Socioeconomics, Sustainable Development, Communication Strategies, Governance, Journalism, Innovation, Economics, Policy, and Social Studies, Sustainable Business, Media and Communications, Stakeholder Engagement, Business Modeling

Skills you'll gain: Spatial Analysis, Geographic Information Systems, Geospatial Mapping, Spatial Data Analysis, Augmented Reality, Data Visualization Software, Data Mapping, Color Theory, Database Management

Skills you'll gain: Philanthropy, Fundraising, Socioeconomics, Public Policies, Social Sciences, Social Justice, Economics, Policy, and Social Studies, Sustainable Development, Tax, Stakeholder Analysis, Innovation, Policty Analysis, Research, and Development, Program Evaluation, Case Studies, Strategic Decision-Making, Governance, Ethical Standards And Conduct, Goal Setting

Skills you'll gain: Sustainable Design, Sustainable Business, Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Sustainable Development, Waste Minimization, Business Ethics, Environment and Resource Management, Governance, Entrepreneurship, Product Lifecycle Management, Investments, Economic Development, Market Opportunities, Business Modeling, Innovation, Stakeholder Management

Skills you'll gain: Design Thinking, Human Centered Design, Ideation, Service Design, Innovation, User Experience Design, Brainstorming, Public Administration, Public Policies, Experimentation, User Research, Case Studies, Stakeholder Engagement, Qualitative Research

Skills you'll gain: Constructive Feedback, Employee Performance Management, Management Training And Development, Team Performance Management, Performance Review, Motivational Skills, Emotional Intelligence, Coaching, Communication, Creativity, Psychology

Skills you'll gain: Data Pipelines, Dataflow, Data Processing, Google Cloud Platform, Apache Airflow, Extract, Transform, Load, Big Data, Serverless Computing, Data Transformation, Data Integration, Apache Spark, Apache Hadoop

Skills you'll gain: Revenue Management, Hospitality Management, Digital Marketing, Data-Driven Decision-Making, Demand Generation, Hotel Operations, Asset Management, Marketing, Customer Demand Planning, Forecasting, Business Valuation, Return On Investment