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    Customer Service Courses Online

    Master customer service skills for providing exceptional support. Learn techniques for handling inquiries, resolving issues, and enhancing satisfaction.

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    Explore the Customer Service Course Catalog

    • Status: Preview
      Preview
      C

      Copenhagen Business School

      An Introduction to Consumer Neuroscience & Neuromarketing

      Skills you'll gain: Consumer Behaviour, Behavioral Economics, Decision Making, Human Learning, Customer Insights, Market Research, Business Ethics, Marketing, Advertising, Ethical Standards And Conduct, Psychology, Magnetic Resonance Imaging

      4.7
      Rating, 4.7 out of 5 stars
      ·
      3.5K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Essential Google Cloud Infrastructure: Foundation

      Skills you'll gain: Cloud Infrastructure, Cloud Storage, Google Cloud Platform, Cloud Computing Architecture, Cloud Computing, Virtual Machines, Network Architecture, General Networking, Virtual Private Networks (VPN), Command-Line Interface, Firewall

      4.7
      Rating, 4.7 out of 5 stars
      ·
      17K reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      W

      Whizlabs

      AWS: Managed AI Services

      Skills you'll gain: AI Personalization, Fraud detection, Image Analysis, Artificial Intelligence and Machine Learning (AI/ML), Computer Vision, Amazon Web Services, Artificial Intelligence, Natural Language Processing, Text Mining, Data Processing, Document Management

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      D

      Duke University

      Excel to MySQL: Analytic Techniques for Business

      Skills you'll gain: Predictive Modeling, Data Storytelling, Database Design, Dashboard, MySQL, Relational Databases, SQL, Tableau Software, Business Analytics, Business Metrics, Data Visualization Software, Analytics, Data Visualization, Business Process Improvement, Business Intelligence, Microsoft Excel, Business Analysis, Data Analysis, Big Data, Business Communication

      4.6
      Rating, 4.6 out of 5 stars
      ·
      15K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Preview
      Preview
      U

      Universitat Autònoma de Barcelona

      Sustainable high-end tourism

      Skills you'll gain: Service Design, Hospitality, Hospitality Management, Customer Insights, Hotels and Accommodations, Customer experience strategy (CX), Sustainable Business, Sustainable Development, Consumer Behaviour, Sustainability Standards, Strategic Marketing, Innovation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      39 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Digital Marketing Strategy: Navigating Emerging Media and AI

      Skills you'll gain: Customer experience strategy (CX), Strategic Communication, Marketing Communications, Digital Media Strategy, Marketing Analytics, Digital Marketing, Marketing Channel, Data-Driven Decision-Making, Marketing Strategy and Techniques, Integrated Marketing Communications, Personalized Service, Consumer Behaviour, Data Ethics, Social Media, Emerging Technologies, Artificial Intelligence, Augmented Reality

      Build toward a degree

      4.4
      Rating, 4.4 out of 5 stars
      ·
      2.9K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Pearson

      AWS Developer: Unit 11

      Skills you'll gain: Amazon CloudWatch, AWS CloudFormation, Amazon Web Services, Cloud Applications, Scalability, CI/CD, Cloud Development, Infrastructure as Code (IaC), Containerization, Application Development, Application Performance Management, Cloud API

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google

      Foundations of Business Intelligence

      Skills you'll gain: Stakeholder Engagement, Business Intelligence, Data-Driven Decision-Making, Dashboard, Business Analytics, Real Time Data, Data Integration, Data Modeling, Data Analysis, Key Performance Indicators (KPIs), Business Metrics, Business Process, Project Implementation, Data Pipelines

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.9K reviews

      Advanced · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Organizational Change and Culture for Adopting Google Cloud

      Skills you'll gain: Business Transformation, Site Reliability Engineering, Innovation, Digital Transformation, Serverless Computing, Application Programming Interface (API), Technology Strategies, Hybrid Cloud Computing, Safety Culture, Data Strategy, Organizational Change, Change Management, Cloud Infrastructure, Cloud Solutions, Google Cloud Platform, Culture Transformation, People Management, Cloud Computing, CI/CD, Service Level

      4.7
      Rating, 4.7 out of 5 stars
      ·
      3.7K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      B

      Board Infinity

      Power Platform Integration with Azure & Custom APIs

      Skills you'll gain: Application Lifecycle Management, Microsoft Power Platform, Microsoft Power Automate/Flow, Microsoft Copilot, Microsoft Azure, Application Deployment, Postman API Platform, DevOps, CI/CD, Application Programming Interface (API), Cloud Solutions, Mobile Development, UI Components, TypeScript, User Interface and User Experience (UI/UX) Design

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Getting Started with Google Kubernetes Engine

      Skills you'll gain: Kubernetes, Identity and Access Management, Google Cloud Platform, Containerization, Cloud Management, Cloud Computing, Cloud Infrastructure, Cloud-Native Computing, Application Deployment, Command-Line Interface, Continuous Delivery

      4.5
      Rating, 4.5 out of 5 stars
      ·
      3.7K reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Upgrade Your Marketing Strategy with Microsoft Copilot

      Skills you'll gain: Prompt Engineering, Microsoft Copilot, Competitive Analysis, Marketing Design, Marketing Strategies, Marketing Planning, Marketing, Marketing Analytics, Performance Reporting, Marketing Channel, Generative AI, Microsoft 365, Customer Analysis, Artificial Intelligence, Customer experience improvement, Customer Retention

      4.7
      Rating, 4.7 out of 5 stars
      ·
      19 reviews

      Beginner · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer service courses

    • An Introduction to Consumer Neuroscience & Neuromarketing : Copenhagen Business School
    • Essential Google Cloud Infrastructure: Foundation: Google Cloud
    • AWS: Managed AI Services: Whizlabs
    • Excel to MySQL: Analytic Techniques for Business: Duke University
    • Sustainable high-end tourism: Universitat Autònoma de Barcelona
    • Digital Marketing Strategy: Navigating Emerging Media and AI: University of Illinois Urbana-Champaign
    • AWS Developer: Unit 11: Pearson
    • Foundations of Business Intelligence: Google
    • Organizational Change and Culture for Adopting Google Cloud: Google Cloud
    • Power Platform Integration with Azure & Custom APIs: Board Infinity

    Skills you can learn in Marketing

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    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
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    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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