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Explore the Customer Experience Course Catalog
- Status: NewStatus: Preview
Skills you'll gain: Responsible AI, Data Ethics, Customer experience improvement, Generative AI, Self Service Technologies, Personalized Service, ChatGPT, Customer Support, Customer Service, Customer Insights, Automation, Artificial Intelligence, Law, Regulation, and Compliance, Personally Identifiable Information, Natural Language Processing
- Status: Free Trial
University of Pennsylvania
Skills you'll gain: Financial Statements, Return On Investment, Financial Statement Analysis, Financial Reporting, Capital Budgeting, Financial Accounting, Financial Modeling, Working Capital, Balance Sheet, Accrual Accounting, Accounting, Cash Flows, Income Statement, Finance, Financial Analysis, Equities, Corporate Finance, Business Valuation, Bookkeeping, Financial Management
- Status: Preview
Georgia Institute of Technology
Skills you'll gain: User Experience Design, Prototyping, User Centered Design, Usability, Requirements Analysis, UI/UX Research, Interaction Design, User Interface (UI) Design, Usability Testing, User Research
- Status: NewStatus: Preview
Northeastern University
Skills you'll gain: UI/UX Strategy, Usability, Design Strategies, Storyboarding
Coursera Project Network
Skills you'll gain: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Data Entry, Data Validation, Process Analysis, Data Analysis, Data Integration, Organizational Skills, Data Management
- Status: Preview
University of Michigan
Skills you'll gain: Negotiation, Contract Negotiation, Conflict Management, Mediation, Sales Strategy, Arbitration, Communication, Influencing, Planning, Decision Making, Ethical Standards And Conduct, Cultural Diversity
- Status: NewStatus: Free Trial
Google
Skills you'll gain: Prompt Engineering, Prompt Patterns, AI Product Strategy, Generative AI, Large Language Modeling, LLM Application, Process Optimization, Productivity Software, Computer Security Awareness Training, Workforce Development, Innovation, Organizational Strategy, Data Security, Sociology, Critical Thinking, Analysis
- Status: NewStatus: Free Trial
Skills you'll gain: Competitive Analysis, Market Research, User Story, User Interface (UI), Competitive Intelligence, Usability, Persona Development, Microsoft Copilot, Product Development, Market Analysis, Product Management, Product Lifecycle Management, Customer Analysis, Design Thinking, Product Roadmaps, User Interface (UI) Design, Regulation and Legal Compliance, Data Ethics, Responsible AI, Data Governance
- Status: NewStatus: Free Trial
Vanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI Agents, Prompt Patterns, Generative AI, LLM Application, Ideation, Verification And Validation, Data Presentation, Productivity, OpenAI, AI Personalization, Document Management, Responsible AI, Agentic systems, Tool Calling, Artificial Intelligence, Personalized Service, Large Language Modeling, Software Development
- Status: Free Trial
Skills you'll gain: Prompt Engineering, Large Language Modeling, PyTorch (Machine Learning Library), Unsupervised Learning, Generative AI, Keras (Neural Network Library), Supervised Learning, Reinforcement Learning, Regression Analysis, LLM Application, Scikit Learn (Machine Learning Library), Deep Learning, Applied Machine Learning, Generative AI Agents, Natural Language Processing, Tensorflow, Artificial Neural Networks, Machine Learning, Python Programming, Data Science
- Status: Free TrialStatus: AI skills
Skills you'll gain: Paid media, Social Media Marketing, Social Media Management, Social Media, Target Audience, Social Media Campaigns, Smart Goals, Social Media Strategy, Marketing Effectiveness, Marketing Analytics, Instagram, Advertising Campaigns, Content Creation, Advertising, Marketing, Digital Advertising, Key Performance Indicators (KPIs), Marketing Budgets, Digital Marketing, Brand Management
- Status: NewStatus: Free Trial
Skills you'll gain: Jest (JavaScript Testing Framework), Django (Web Framework), Version Control, Restful API, Responsive Web Design, Unix Commands, HTML and CSS, Git (Version Control System), GitHub, Relational Databases, Object Oriented Programming (OOP), Database Management Systems, Bootstrap (Front-End Framework), React.js, Mobile Development, SQL, Database Design, API Design, Linux Commands, Python Programming
Customer Experience learners also search
In summary, here are 10 of our most popular customer experience courses
- Generative AI in Customer Service Operations Training:Â Simplilearn
- Introduction to Finance and Accounting:Â University of Pennsylvania
- Introduction to User Experience Design :Â Georgia Institute of Technology
- User Experience Design and Testing Part 1:Â Northeastern University
- Create Customer Support Data with Google Sheets:Â Coursera Project Network
- Successful Negotiation: Essential Strategies and Skills:Â University of Michigan
- Google AI Essentials:Â Google
- Crafting User-First Product Experiences in the AI Era:Â Microsoft
- AI Agent Developer:Â Vanderbilt University
- IBM AI Engineering:Â IBM