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    Customer Service Courses Online

    Master customer service skills for providing exceptional support. Learn techniques for handling inquiries, resolving issues, and enhancing satisfaction.

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    Explore the Customer Service Course Catalog

    • Status: Free Trial
      Free Trial
      G

      Google

      Build Wireframes and Low-Fidelity Prototypes

      Skills you'll gain: Storyboarding, Wireframing, Information Architecture, Figma (Design Software), User Story, User Experience Design, User Centered Design, Prototyping, User Interface and User Experience (UI/UX) Design, Usability, Mockups, Persona (User Experience), User Flows

      4.9
      Rating, 4.9 out of 5 stars
      ·
      9.5K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      A

      Amazon Web Services

      AWS Cloud Solutions Architect

      Skills you'll gain: AWS Identity and Access Management (IAM), Amazon CloudWatch, Data Lakes, Amazon DynamoDB, Amazon Web Services, Serverless Computing, Cloud Computing, Amazon S3, Scalability, Amazon Elastic Compute Cloud, Event-Driven Programming, Cloud Security, Solution Architecture, Data Visualization, Cloud Storage, Data Architecture, Software Architecture, Cloud Computing Architecture, API Gateway, Hybrid Cloud Computing

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      6.8K reviews

      Intermediate · Professional Certificate · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Pearson

      AWS Developer: Unit 9

      Skills you'll gain: Microservices, Amazon Web Services, Software Architecture, Systems Architecture, Email Automation

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Digital Marketing

      Skills you'll gain: Data Storytelling, Marketing Analytics, Keyword Research, Email Marketing, Customer experience strategy (CX), Case Studies, Strategic Communication, Search Engine Marketing, Marketing Communications, Digital Marketing, Analytics, Data Visualization Software, Digital Media Strategy, Campaign Management, Business Analytics, Marketing, Web Analytics, Marketing Strategies, Data Analysis, Data Visualization

      4.7
      Rating, 4.7 out of 5 stars
      ·
      23K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Pearson

      Certified Ethical Hacker (CEH)

      Skills you'll gain: Open Web Application Security Project (OWASP), Vulnerability Assessments, Distributed Denial-Of-Service (DDoS) Attacks, Vulnerability Management, Network Security, Cryptography, Penetration Testing, Intrusion Detection and Prevention, Cybersecurity, Cyber Security Assessment, Malware Protection, Mobile Security, Threat Modeling, Threat Detection, Encryption, Cloud Security, Web Applications, Internet Of Things, Cloud Computing, Network Architecture

      Intermediate · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      E

      Emory University

      AI for Marketing

      Skills you'll gain: AI Personalization, Generative AI, Marketing Automation, Customer Retention, Personalized Service, Marketing Operations, Marketing Analytics, Data-Driven Decision-Making, Customer Analysis, Customer Insights, Marketing Strategies, Marketing, Marketing Effectiveness, Responsible AI, Customer experience improvement, Self Service Technologies, Customer Engagement, Business Marketing, Customer Acquisition Management, Artificial Intelligence

      4.5
      Rating, 4.5 out of 5 stars
      ·
      59 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      HTML, CSS, and Javascript for Web Developers

      Skills you'll gain: HTML and CSS, Javascript, Responsive Web Design, Ajax, Front-End Web Development, Web Design, Web Applications, Hypertext Markup Language (HTML), Browser Compatibility, Web Development, Cascading Style Sheets (CSS), Usability, Cross Platform Development

      4.7
      Rating, 4.7 out of 5 stars
      ·
      17K reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      Information Technology (IT) and Cloud Fundamentals

      Skills you'll gain: Cloud Computing Architecture, Cloud Services, Generative AI, Cloud Security, Cybersecurity, Cloud Platforms, Cloud Hosting, Cloud Engineering, Cloud Computing, Data Storage, Peripheral Devices, Computer Hardware, Cyber Attacks, System Configuration, Artificial Intelligence, OSI Models, General Networking, Data Security, Cloud Infrastructure, Computer Programming

      4.7
      Rating, 4.7 out of 5 stars
      ·
      11K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Pearson

      CompTIA Cloud CV0-003: Unit 2

      Skills you'll gain: Cloud Computing Architecture, Cloud Computing, Scalability, Cloud Infrastructure, Cloud Platforms, Cloud Services, Solution Architecture, Infrastructure As A Service (IaaS), Public Cloud, Software Architecture, Enterprise Architecture, Platform As A Service (PaaS), Disaster Recovery, Site Reliability Engineering, Requirements Analysis

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      N

      New York University

      Introduction to Cyber Attacks

      Skills you'll gain: Security Engineering, Threat Modeling, Distributed Denial-Of-Service (DDoS) Attacks, Cyber Attacks, Cybersecurity, Threat Management, Cyber Risk, Threat Detection, Information Systems Security, Network Security, Computer Security, Exploitation techniques, Encryption

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2.9K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      IBM Data Management

      Skills you'll gain: Dashboard, Data Storytelling, Data Warehousing, SQL, Data Visualization, Data Security, Data Migration, Database Design, Data Governance, MySQL, Descriptive Statistics, Extract, Transform, Load, Data Store, Data Management, Relational Databases, Databases, Exploratory Data Analysis, Data Architecture, Excel Formulas, Business Intelligence

      4.7
      Rating, 4.7 out of 5 stars
      ·
      18K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Digital Marketing Implementation: Executing Strategies in a Connected, Data-Driven World

      Skills you'll gain: Search Engine Marketing, Digital Marketing, Content Marketing, Digital Media Strategy, Web Analytics and SEO, Search Engine Optimization, Marketing Planning, Marketing Strategy and Techniques, Social Media Marketing, Driving engagement, Social Media Strategy, Cross-Channel Marketing, Social Media, Marketing Automation, Campaign Management, Customer experience strategy (CX), Brand Management, AI Personalization, Personalized Service, Customer Relationship Management

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      3.2K reviews

      Beginner · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer service courses

    • Build Wireframes and Low-Fidelity Prototypes: Google
    • AWS Cloud Solutions Architect: Amazon Web Services
    • AWS Developer: Unit 9: Pearson
    • Digital Marketing: University of Illinois Urbana-Champaign
    • Certified Ethical Hacker (CEH): Pearson
    • AI for Marketing: Emory University
    • HTML, CSS, and Javascript for Web Developers: Johns Hopkins University
    • Information Technology (IT) and Cloud Fundamentals: IBM
    • CompTIA Cloud CV0-003: Unit 2: Pearson
    • Introduction to Cyber Attacks: New York University

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