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Explore the Customer Service Course Catalog
- Status: NewStatus: Preview
Skills you'll gain: Responsible AI, Data Ethics, Google Gemini, Customer Analysis, Marketing Analytics, Generative AI, Governance, Artificial Intelligence, Sales Strategy, AI Personalization, Customer Insights, Marketing Strategies, ChatGPT, Marketing Effectiveness, Sales Enablement, Forecasting, Automation, Analysis, Process Optimization, Visualization (Computer Graphics)
- Status: Free Trial
Emory University
Skills you'll gain: AI Personalization, Generative AI, Marketing Automation, Customer Retention, Personalized Service, Marketing Operations, Marketing Analytics, Data-Driven Decision-Making, Customer Analysis, Customer Insights, Marketing Strategies, Marketing, Marketing Effectiveness, Responsible AI, Customer experience improvement, Self Service Technologies, Customer Engagement, Business Marketing, Customer Acquisition Management, Artificial Intelligence
- Status: Free Trial
Vanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, Prompt Patterns, Generative AI, Legal Technology, LLM Application, Productivity, OpenAI, AI Personalization, Legal Strategy, Personalized Service, Large Language Modeling, Artificial Intelligence, Legal Research, Data Ethics, Artificial Intelligence and Machine Learning (AI/ML), Expense Management, Creative Thinking, Productivity Software, Responsible AI
- Status: Preview
LearnQuest
Skills you'll gain: Cloud Hosting, Cloud Computing, Cloud Platforms, Cloud Services, Cloud Technologies, Cloud Infrastructure, Cloud Solutions, Cloud Computing Architecture, Public Cloud, Computing Platforms, Infrastructure As A Service (IaaS), IT Infrastructure, Managed Services, Serverless Computing, Virtual Machines, Hybrid Cloud Computing, Software As A Service, Private Cloud, Microsoft Azure, Platform As A Service (PaaS)
- Status: Free Trial
University of Alberta
Skills you'll gain: Software Architecture, Model View Controller, Unified Modeling Language, Object Oriented Design, Service Oriented Architecture, API Design, Systems Architecture, Web Services, Software Design Patterns, Software Design, Simple Object Access Protocol (SOAP), Microservices, Restful API, Software Design Documents, Software Visualization, Code Review, Solution Architecture, Object Oriented Programming (OOP), Software Development, Java
- Status: Free Trial
Vanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, Prompt Patterns, Generative AI, LLM Application, Productivity, AI Personalization, OpenAI, Artificial Intelligence, Personalized Service, Large Language Modeling, Artificial Intelligence and Machine Learning (AI/ML), Anthropic Claude, Expense Management, Creative Thinking, Productivity Software, Verification And Validation, Communication, Planning, Marketing
- Status: Free Trial
University of Illinois Urbana-Champaign
Skills you'll gain: Digital Marketing, Marketing, Marketing Strategies, MarTech, Digital Transformation, Digital Advertising, E-Commerce, Consumer Behaviour, Product Development, Product Promotion, Innovation, Customer Engagement
- Status: Free Trial
Rutgers the State University of New Jersey
Skills you'll gain: Strategic Sourcing, Lean Six Sigma, Lean Manufacturing, Demand Planning, Procurement, Supplier Relationship Management, Forecasting, Supply Chain Planning, Lean Methodologies, Process Improvement, Supplier Management, Operations Management, Customer Demand Planning, Purchasing, Production Process, Supply Chain, Warehouse Management, Inventory and Warehousing, Inventory Management System, Logistics
- Status: Free Trial
Skills you'll gain: Network Security, Hardening, Network Protocols, Cloud Security, Network Architecture, Intrusion Detection and Prevention, TCP/IP, Vulnerability Assessments, Computer Networking, Network Infrastructure, Firewall, Cloud Computing, Virtual Private Networks (VPN)
- Status: NewStatus: Free Trial
Coursera Instructor Network
Skills you'll gain: Prompt Engineering, Sales Strategy, Sales Pipelines, AI Personalization, Sales Operations, Responsible AI, Lead Generation, Sales Development, Generative AI Agents, Competitive Analysis, Sales Management, Marketing Automation, Customer Relationship Management (CRM) Software, Account Management, Business Process Automation, Business Intelligence, Workflow Management, Market Analysis, Data-Driven Decision-Making, Forecasting
- Status: New
Skills you'll gain: Sales Management, Strategic Leadership, Sales Strategy, Business Leadership, Growth Strategies, Customer Relationship Management, Team Motivation, Organizational Strategy, Plan Execution, Leadership Development, Business Strategy, Team Performance Management, Strategic Decision-Making, Customer experience strategy (CX), Team Management, Risk Analysis, Communication, Growth Mindedness, Milestones (Project Management)
- Status: Free Trial
University of Virginia
Skills you'll gain: Usability Testing, Agile Product Development, Continuous Delivery, Agile Software Development, User Story, Agile Methodology, Product Testing, Agile Project Management, Team Performance Management, Team Management, Design Thinking, Team Building, Team Leadership, Product Improvement, Customer Analysis, Analytics, Business Analytics, Demand Planning, Product Development, Persona (User Experience)
Customer Service learners also search
In summary, here are 10 of our most popular customer service courses
- Gen AI Sales Forecasting and Marketing Analysis: Starweaver
- AI for Marketing: Emory University
- Prompt Engineering for Law: Vanderbilt University
- Cloud Computing Basics (Cloud 101): LearnQuest
- Software Design and Architecture: University of Alberta
- ChatGPT: Master Free AI Tools to Supercharge Productivity: Vanderbilt University
- Marketing in a Digital World: University of Illinois Urbana-Champaign
- Supply Chain Management: Rutgers the State University of New Jersey
- Connect and Protect: Networks and Network Security: Google
- Generative AI for Sales: Coursera Instructor Network