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    • Customer Experience

    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: Free Trial
      Free Trial
      U

      University of California San Diego

      User Experience: Research & Prototyping

      Skills you'll gain: Design Research, User Experience Design, User Research, Prototyping, Human Centered Design, User Centered Design, Persona (User Experience), Usability Testing, Qualitative Research, Innovation, Creativity, Storyboarding, Interviewing Skills

      4.6
      Rating, 4.6 out of 5 stars
      ·
      905 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      A

      AI Business School

      Introduction to AI for sales professionals

      Skills you'll gain: Sales Enablement, Sales, Responsible AI, Generative AI, Sales Strategy, Risk Management, AI Product Strategy, Artificial Intelligence, Productivity Software, Innovation, Digital Transformation, Automation

      Beginner · Course

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      Entrepreneurship 1: Developing the Opportunity

      Skills you'll gain: Entrepreneurship, Market Opportunities, Product Development, Ideation, Target Market, New Product Development, Competitive Analysis, Innovation, Business Planning, Strategic Thinking, Business Analysis, Analysis, Business Development, Needs Assessment, Customer Insights, Planning, Technology Strategies

      4.8
      Rating, 4.8 out of 5 stars
      ·
      4.4K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Generative AI Engineering with LLMs

      Skills you'll gain: Prompt Engineering, Large Language Modeling, Generative AI, LLM Application, PyTorch (Machine Learning Library), Generative AI Agents, Natural Language Processing, Data Pipelines, Artificial Intelligence, Text Mining, Data Ethics, Deep Learning, Applied Machine Learning, Data Processing, Artificial Neural Networks, Performance Tuning, Reinforcement Learning, Document Management, Database Management Systems, Data Storage Technologies

      4.5
      Rating, 4.5 out of 5 stars
      ·
      660 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Preview
      Preview
      H

      Hult International Business School

      Mastering Sales: From Fundamentals to Career Success

      Skills you'll gain: Active Listening, Rapport Building, Sales Strategy, Sales Process, Sales Presentation, Communication, Prospecting and Qualification, Influencing, Relationship Building, Professional Development, Negotiation, Interviewing Skills, Branding, Time Management

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      People Analytics

      Skills you'll gain: People Analytics, Talent Management, Human Resources Management and Planning, Workforce Planning, Collaboration, Organizational Effectiveness, Performance Analysis, Data-Driven Decision-Making, Analytics, Employee Retention, Data Analysis, Employee Performance Management, Performance Management, Predictive Analytics, Network Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      6.1K reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      SAS

      SAS Programmer

      Skills you'll gain: Data Manipulation, SAS (Software), Data Access, Data Import/Export, Microsoft Excel, Data Analysis, Data Transformation, Requirements Analysis, Exploratory Data Analysis, Data Validation, Data Cleansing, Descriptive Statistics, Statistical Programming, Data Processing, Data Integration, SQL, Data Presentation, Debugging

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      3.5K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      N

      New York Institute of Finance

      Risk Management

      Skills you'll gain: Credit Risk, Operational Risk, Risk Management, Risk Management Framework, Business Risk Management, Risk Modeling, Risk Mitigation, Financial Market, Enterprise Risk Management (ERM), Risk Appetite, Risk Control, Derivatives, Governance, Portfolio Management, Capital Markets, Risk Analysis, Investment Management, Financial Analysis, Market Data, Key Performance Indicators (KPIs)

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.5K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: New
      New
      P

      Packt

      Advanced Google Analytics - A Practical Guide

      Skills you'll gain: Data Collection, Data Validation, Marketing Effectiveness

      Intermediate · Course · 3 - 6 Months

    • Status: New
      New
      U

      University of Maryland, College Park

      Innovation in Government: Navigating the Age of AI

      Skills you'll gain: Innovation, Artificial Intelligence, Business Transformation, Product Improvement, Thought Leadership, Organizational Change, Digital Transformation, Governance, Technology Strategies, Market Opportunities, Product Lifecycle Management, Product Management, Stakeholder Engagement, Product Roadmaps, Public Policies, Automation, Policy Analysis, Market Analysis, Persona (User Experience), Market Research

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      A

      Adobe

      Design Fundamentals with AI

      Skills you'll gain: Typography, Logo Design, Responsible AI, Digital Design, Creative Design, Visual Design, Graphic Design, User Interface and User Experience (UI/UX) Design, Color Theory, Content Creation, Generative AI Agents

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.1K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      F

      Fractal Analytics

      Mastering User Centric Design with Generative AI

      Skills you'll gain: Responsible AI, User Research, Human Centered Design, Ideation, User Experience Design, Design Thinking, Generative AI, Prototyping, Brainstorming, Data Ethics, OpenAI, Google Gemini, Data Synthesis, User Experience, Artificial Intelligence, Prompt Engineering, Critical Thinking, Problem Solving, Data Analysis, Business Consulting

      4.6
      Rating, 4.6 out of 5 stars
      ·
      141 reviews

      Beginner · Specialization · 1 - 3 Months

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    1…252627…458

    In summary, here are 10 of our most popular customer experience courses

    • User Experience: Research & Prototyping: University of California San Diego
    • Introduction to AI for sales professionals: AI Business School
    • Entrepreneurship 1: Developing the Opportunity: University of Pennsylvania
    • Generative AI Engineering with LLMs: IBM
    • Mastering Sales: From Fundamentals to Career Success: Hult International Business School
    • People Analytics: University of Pennsylvania
    • SAS Programmer: SAS
    • Risk Management: New York Institute of Finance
    • Advanced Google Analytics - A Practical Guide: Packt
    • Innovation in Government: Navigating the Age of AI: University of Maryland, College Park

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