• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Service Improvement
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Build job-relevant skills in under 2 hours with hands-on tutorials.
    Learn from top instructors with graded assignments, videos, and discussion forums.
    Learn a new tool or skill in an interactive, hands-on environment.
    Get in-depth knowledge of a subject by completing a series of courses and projects.
    Earn career credentials from industry leaders that demonstrate your expertise.
    Earn career credentials while taking courses that count towards your Master’s degree.
    Earn your Bachelor’s or Master’s degree online for a fraction of the cost of in-person learning.
    Earn a university-issued career credential in a flexible, interactive format.

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "service improvement"

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Inside Sales: Crafting Effective Outreach

      Skills you'll gain: Inside Sales, Generative AI Agents, AI Personalization, Email Automation, Sales Development, Sales Process, Sales Enablement, Sales Strategy, Prompt Engineering, ChatGPT, Anthropic Claude, Driving engagement, HubSpot CRM, Personalized Service, Customer Relationship Management (CRM) Software, Data-Driven Decision-Making, Automation, Analytics

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      Automation and Project Implementation in Azure Databricks

      Skills you'll gain: Databricks, CI/CD, Microsoft Azure, Data Architecture, Data Pipelines, Data Integration, Data Security, Automation, Data Storage, System Testing, Command-Line Interface

      4.7
      Rating, 4.7 out of 5 stars
      ·
      6 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      AZ-204 Developing Solutions for Microsoft Azure

      Skills you'll gain: Virtual Machines, Microsoft Azure, Serverless Computing, Cloud Development, Infrastructure As A Service (IaaS), Platform As A Service (PaaS), Authentications, Cloud Applications, Containerization, NoSQL, Identity and Access Management, Cloud Storage, Data Storage Technologies, Application Performance Management, Operational Databases, Application Programming Interface (API), Encryption

      Intermediate · Course · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Architecting with Google Kubernetes Engine: Production em Português Brasileiro

      Skills you'll gain: Kubernetes, Google Cloud Platform, CI/CD, Application Deployment, Continuous Integration, Cloud Storage, Continuous Delivery, Cloud Security, Role-Based Access Control (RBAC), Managed Services, Data Storage, Database Management, Identity and Access Management, Authorization (Computing), Authentications

      Intermediate · Course · 1 - 3 Months

    • G

      Google Cloud

      Importing Data to a Firestore Database

      Skills you'll gain: Data Import/Export, Data Migration, Serverless Computing, File Management, Cloud Computing, Cloud Storage, Google Cloud Platform, Database Development

      Beginner · Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      P

      PepsiCo

      Water Security & Stewardship

      Skills you'll gain: Water Sustainability, Water Resource Management, Water Resources, Hydrology, Water Quality, Stormwater Management, Corporate Sustainability, Stakeholder Engagement, Natural Resource Management, Environment and Resource Management, Supply Chain Management, Economic Development

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      D

      DeepLearning.AI

      Serverless Agentic Workflows with Amazon Bedrock

      Skills you'll gain: Amazon Bedrock, Serverless Computing, Responsible AI, Generative AI Agents, LLM Application, Prompt Engineering, Workflow Management, Cloud Computing Architecture, Customer Relationship Management (CRM) Software, Security Controls

      Beginner · Project · Less Than 2 Hours

    • Status: New
      New
      Status: Free Trial
      Free Trial
      C

      Cisco Learning and Certifications

      Implementing Basic BGP

      Skills you'll gain: Open Shortest Path First (OSPF), Network Protocols

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Innovating with Google Cloud Artificial Intelligence - Español

      Skills you'll gain: Google Cloud Platform, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Business Transformation, Responsible AI, Business Intelligence, Data Quality, Machine Learning, Natural Language Processing, Applied Machine Learning, Cloud API, Data Analysis

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Design a Customer Satisfaction Survey with Typeform: A Beginner's Guide

      Skills you'll gain: Customer Insights, User Feedback, Customer Analysis, Customer experience improvement, Data Sharing, Business Research, User Accounts, Content Creation

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Preview
      Preview
      D

      Dubai College of Tourism

      Menu Design for Dubai Hospitality

      Skills you'll gain: Price Negotiation, Revenue Management, Restaurant Management, Hospitality, Food and Beverage, Cost Accounting, Customer experience improvement, Marketing Materials, Graphic and Visual Design, Performance Analysis, Copywriting

      5
      Rating, 5 out of 5 stars
      ·
      6 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free
      Free
      A

      Amazon Web Services

      Amazon EFS Primer

      Skills you'll gain: Amazon S3, Amazon Web Services, Amazon Elastic Compute Cloud, Cloud Storage, Serverless Computing, Scalability, Infrastructure As A Service (IaaS), File Systems

      Mixed · Course · 1 - 4 Weeks

    1…216217218…270

    In summary, here are 10 of our most popular service improvement courses

    • GenAI for Inside Sales: Crafting Effective Outreach: Coursera Instructor Network
    • Automation and Project Implementation in Azure Databricks: Packt
    • AZ-204 Developing Solutions for Microsoft Azure: Packt
    • Architecting with Google Kubernetes Engine: Production em Português Brasileiro : Google Cloud
    • Importing Data to a Firestore Database: Google Cloud
    • Water Security & Stewardship: PepsiCo
    • Serverless Agentic Workflows with Amazon Bedrock: DeepLearning.AI
    • Implementing Basic BGP: Cisco Learning and Certifications
    • Innovating with Google Cloud Artificial Intelligence - Español: Google Cloud
    • Design a Customer Satisfaction Survey with Typeform: A Beginner's Guide: Coursera Project Network

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Skills

    • Artificial Intelligence (AI)
    • Cybersecurity
    • Data Analytics
    • Digital Marketing
    • English Speaking
    • Generative AI (GenAI)
    • Microsoft Excel
    • Microsoft Power BI
    • Project Management
    • Python

    Certificates & Programs

    • Google Cybersecurity Certificate
    • Google Data Analytics Certificate
    • Google IT Support Certificate
    • Google Project Management Certificate
    • Google UX Design Certificate
    • IBM Data Analyst Certificate
    • IBM Data Science Certificate
    • Machine Learning Certificate
    • Microsoft Power BI Data Analyst Certificate
    • UI / UX Design Certificate

    Industries & Careers

    • Business
    • Computer Science
    • Data Science
    • Education & Teaching
    • Engineering
    • Finance
    • Healthcare
    • Human Resources (HR)
    • Information Technology (IT)
    • Marketing

    Career Resources

    • Career Aptitude Test
    • Examples of Strengths and Weaknesses for Job Interviews
    • High-Income Skills to Learn
    • How Does Cryptocurrency Work?
    • How to Highlight Duplicates in Google Sheets
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Preparing for the PMP Certification
    • Signs You Will Get the Job After an Interview
    • What Is Artificial Intelligence?

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • Share your Coursera learning story

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok