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    • Customer Service

    Customer Service Courses Online

    Master customer service skills for providing exceptional support. Learn techniques for handling inquiries, resolving issues, and enhancing satisfaction.

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    Explore the Customer Service Course Catalog

    • Status: Preview
      Preview
      T

      The University of Sydney

      Innovation Through Design: Think, Make, Break, Repeat

      Skills you'll gain: Design Thinking, Human Centered Design, Innovation, Service Design, Prototyping, Ideation, Product Development, Design, Case Studies, User Feedback

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2.3K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Building AI Powered Chatbots Without Programming

      Skills you'll gain: Workflow Management, Action Oriented, ChatGPT, No-Code Development, Business Workflow Analysis, Self Service Technologies, Application Deployment, IBM Cloud, Prompt Engineering, LLM Application, Artificial Intelligence, Generative AI, Customer Service, Personalized Service, Operational Efficiency, Customer experience improvement, WordPress

      4.7
      Rating, 4.7 out of 5 stars
      ·
      3.7K reviews

      Beginner · Course · 1 - 3 Months

    • A

      Amazon Web Services

      AWS Cloud Support Associate

      Skills you'll gain: AWS Identity and Access Management (IAM), Infrastructure as Code (IaC), Command-Line Interface, Amazon CloudWatch, AWS CloudFormation, Root Cause Analysis, Amazon DynamoDB, Customer Relationship Building, Network Troubleshooting, Amazon Web Services, Customer Relationship Management, Software Architecture, IT Automation, Linux Commands, Cloud Computing, Linux, Web Applications, Information Technology, Customer Service, Software Development

      4.8
      Rating, 4.8 out of 5 stars
      ·
      6.6K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      Foundations of Digital Marketing and E-commerce

      Skills you'll gain: Data Storytelling, Performance Measurement, Search Engine Marketing, Content Performance Analysis, Data-Driven Decision-Making, Search Engine Optimization, Branding, Business Metrics, Marketing Strategy and Techniques, Digital Marketing, Customer Engagement, Customer experience strategy (CX), Marketing, E-Commerce, Email Marketing, Brand Awareness, Marketing Analytics, Target Audience, Social Media Marketing, Goal Setting

      4.8
      Rating, 4.8 out of 5 stars
      ·
      29K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      Status: AI skills
      AI skills
      G

      Google

      Google Digital Marketing & E-commerce

      Skills you'll gain: Data Storytelling, Media Planning, Social Media Marketing, Google Ads, Email Marketing, Social Media Strategy, Order Fulfillment, Social Media Management, Search Engine Optimization, Performance Measurement, Spreadsheet Software, A/B Testing, Digital Marketing, Customer Relationship Management, E-Commerce, Campaign Management, Loyalty Programs, Marketing, Interviewing Skills, Professional Development

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      44K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • C

      Coursera Project Network

      Building Smart Business Assistants with IBM Watson

      Skills you'll gain: IBM Cloud, Self Service Technologies, Application Deployment, AI Personalization, Customer Inquiries, Customer Engagement, Cloud Computing, Customer Service, Natural Language Processing

      4.6
      Rating, 4.6 out of 5 stars
      ·
      465 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Security in Google Cloud

      Skills you'll gain: Google Cloud Platform, Cloud Infrastructure, Identity and Access Management, Data Loss Prevention, Distributed Denial-Of-Service (DDoS) Attacks, Prompt Engineering, Kubernetes, Cloud Security, Containerization, OAuth, Cloud Storage, Cloud Services, Application Deployment, Virtual Machines, Security Controls, Cloud Computing, Application Development, Threat Management, Application Security, Data Security

      4.7
      Rating, 4.7 out of 5 stars
      ·
      49K reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      D

      Dell

      Dell Technologies Becoming An Effective Seller

      Skills you'll gain: Sustainable Business, Sales Territory Management, Corporate Sustainability, Solution Selling, Sales, Sales Strategy, Customer Relationship Building, Sales Process, Sales Prospecting, Market Opportunities, Information Technology, Technology Strategies, Business Acumen, Customer Relationship Management, AI Product Strategy, Complex Problem Solving, Business Relationship Management

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      5S - Become a Certified 5S Specialist

      Skills you'll gain: Operational Excellence, Performance Measurement, Customer experience improvement, Overcoming Objections, Culture Transformation, Program Implementation, Key Performance Indicators (KPIs), Cleanliness, Goal Setting, Auditing

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Architecting with Google Compute Engine

      Skills you'll gain: Cloud Infrastructure, Identity and Access Management, Google Cloud Platform, Prompt Engineering, Kubernetes, Application Deployment, Cloud Storage, Containerization, Infrastructure As A Service (IaaS), Cloud Computing, CI/CD, Terraform, Cloud Computing Architecture, Cloud Security, Cloud Services, Load Balancing, Service Level Agreement, Infrastructure as Code (IaC), Virtual Machines, Microservices

      4.7
      Rating, 4.7 out of 5 stars
      ·
      58K reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      R

      Real Madrid Graduate School Universidad Europea

      Developing Effective Sports Marketing Strategies

      Skills you'll gain: Loyalty Programs, Marketing Analytics, Branding, Customer Engagement, Brand Management, Marketing, Marketing Strategy and Techniques, Digital Transformation, Social Media Strategy, Content Strategy, Strategic Partnership, Customer experience improvement, Customer Relationship Management, Personalized Service, Data Analysis, Technology Strategies, Innovation, Cross Platform Development, Artificial Intelligence, Ethical Standards And Conduct

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      R

      Real Madrid Graduate School Universidad Europea

      The Future of Sports Marketing

      Skills you'll gain: Global Marketing, Cultural Sensitivity, Customer Engagement, Revenue Management, Customer experience improvement, Augmented and Virtual Reality (AR/VR), Marketing Strategy and Techniques, Personalized Service, Brand Management, Price Negotiation, Customer Relationship Management, Business Modeling, Innovation, Content Strategy, User Experience Design, Digital Transformation, Data-Driven Decision-Making, Business Management, Artificial Intelligence, Metadata Management

      Beginner · Course · 1 - 4 Weeks

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    1…202122…316

    In summary, here are 10 of our most popular customer service courses

    • Innovation Through Design: Think, Make, Break, Repeat: The University of Sydney
    • Building AI Powered Chatbots Without Programming: IBM
    • AWS Cloud Support Associate: Amazon Web Services
    • Foundations of Digital Marketing and E-commerce: Google
    • Google Digital Marketing & E-commerce: Google
    • Building Smart Business Assistants with IBM Watson: Coursera Project Network
    • Security in Google Cloud: Google Cloud
    • Dell Technologies Becoming An Effective Seller: Dell
    • 5S - Become a Certified 5S Specialist: Packt
    • Architecting with Google Compute Engine: Google Cloud

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