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Results for "customer relationship management"
- Status: Free Trial
University of Minnesota
Skills you'll gain: Performance Management, Performance Appraisal, Performance Review, Compensation Management, Compensation Strategy, Compensation and Benefits, Constructive Feedback, Workforce Planning, Human Resource Strategy, Human Resources, Employee Onboarding, Recruitment, Employee Performance Management, Recruitment Strategies, Human Capital, Full Cycle Recruitment, Talent Acquisition, Human Resources Management and Planning, Compensation Analysis, People Management
Coursera Project Network
Skills you'll gain: Process Analysis, Business Process, Business Analysis, Workflow Management, Process Management, Process Flow Diagrams, Business Process Modeling, Stakeholder Management, Stakeholder Analysis, Computer Literacy
- Status: Free Trial
Rutgers the State University of New Jersey
Skills you'll gain: Strategic Sourcing, Lean Six Sigma, Lean Manufacturing, Demand Planning, Procurement, Supplier Relationship Management, Forecasting, Supply Chain Planning, Lean Methodologies, Process Improvement, Supplier Management, Operations Management, Customer Demand Planning, Purchasing, Production Process, Supply Chain, Warehouse Management, Inventory and Warehousing, Inventory Management System, Logistics
- Status: Preview
University of London
Skills you'll gain: Brand Management, Branding, Brand Marketing, Brand Strategy, Brand Awareness, Employee Engagement, Marketing Management, Global Marketing, Internal Communications, Customer experience strategy (CX), Human Resources, Organizational Change, Consumer Behaviour, Cross-Functional Collaboration
- Status: Free Trial
University of California, Irvine
Skills you'll gain: Scheduling, Crisis Management, Planning, Professionalism
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Coursera Instructor Network
Skills you'll gain: Customer Engagement, Customer Insights, User Feedback, Customer experience improvement, Customer Analysis, Market Research, Surveys, Customer experience strategy (CX), Data Collection, Customer Data Management, Active Listening, Continuous Improvement Process, Data-Driven Decision-Making, Focus Group
- Status: Free Trial
Skills you'll gain: Customer Success Management, Salesforce, Dashboard, Sales Operations, Sales Enablement, Customer Relationship Management, Data Visualization, Customer Support, Sales Management, Customer and Client Support, Customer Service, Sales Strategy, Performance Reporting, Business Reporting, Data-Driven Decision-Making
- Status: Free Trial
University of Pennsylvania
Skills you'll gain: Descriptive Analytics, Data-Driven Decision-Making, Marketing Analytics, Predictive Analytics, Customer Insights, Customer Analysis, Analytics, Marketing, Data Collection, Marketing Strategies, Market Research, Regression Analysis, Consumer Behaviour
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Customer Success Management, Generative AI Agents, AI Product Strategy, Customer Service, Customer experience improvement, AI Personalization, Customer Engagement, LLM Application, Business Process Automation, Data Ethics, Information Privacy
- Status: Preview
University of London
Skills you'll gain: People Management, Conflict Management, Smart Goals, Employee Performance Management, Performance Management, People Development, Performance Appraisal, Leadership, Decision Making, Team Motivation, Compensation Management, Behavioral Economics, Recruitment, Interviewing Skills
Knowledge Accelerators
Skills you'll gain: Problem Solving, Customer Inquiries, Customer Relationship Building, Customer Complaint Resolution, Communication, Process Management
- Status: Free TrialStatus: AI skills
Skills you'll gain: Prompt Engineering, AI Product Strategy, Generative AI, New Product Development, Prompt Engineering Tools, Product Management, Product Lifecycle Management, Generative Model Architectures, Product Development, Innovation, Product Roadmaps, Multimodal Prompts, ChatGPT, Usability Testing, Product Planning, Responsible AI, Commercialization, Artificial Intelligence, Product Strategy, Project Management Life Cycle
Searches related to customer relationship management
In summary, here are 10 of our most popular customer relationship management courses
- Human Resource Management: HR for People Managers: University of Minnesota
- Business Analysis & Process Management: Coursera Project Network
- Supply Chain Management: Rutgers the State University of New Jersey
- Brand Management: Aligning Business, Brand and Behaviour: University of London
- Work Smarter, Not Harder: Time Management for Personal & Professional Productivity: University of California, Irvine
- Voice of the Customer (VoC): Enhancing Experiences : Coursera Instructor Network
- Reports, Dashboards, and Customer Success in Salesforce: Salesforce
- Customer Analytics: University of Pennsylvania
- GenerativeAI for Customer Success: Coursera Instructor Network
- The Manager's Toolkit: A Practical Guide to Managing People at Work: University of London