• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Service Improvement
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Build job-relevant skills in under 2 hours with hands-on tutorials.
    Learn from top instructors with graded assignments, videos, and discussion forums.
    Learn a new tool or skill in an interactive, hands-on environment.
    Get in-depth knowledge of a subject by completing a series of courses and projects.
    Earn career credentials from industry leaders that demonstrate your expertise.
    Earn career credentials while taking courses that count towards your Master’s degree.
    Earn your Bachelor’s or Master’s degree online for a fraction of the cost of in-person learning.
    Earn a university-issued career credential in a flexible, interactive format.

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "service improvement"

    • Status: Free Trial
      Free Trial
      C

      Coursera Instructor Network

      GenAI for Market Research Analysts

      Skills you'll gain: Competitive Analysis, Market Research, Market Analysis, Customer Analysis, Responsible AI, Generative AI, Market Intelligence, Customer Insights, Market Trend, Personalized Service, Trend Analysis, Analytics, Data Analysis, Data-Driven Decision-Making, Ethical Standards And Conduct

      4.5
      Rating, 4.5 out of 5 stars
      ·
      17 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      H

      HubSpot Academy

      Lead Management with HubSpot

      Skills you'll gain: HubSpot CRM, Lead Generation, Sales Management, Sales Pipelines, Sales Process, Email Marketing, Customer Relationship Management (CRM) Software, Marketing Automation, Workflow Management, Prioritization, Performance Reporting, Process Mapping, Dashboard, Service Level Agreement, Key Performance Indicators (KPIs)

      4
      Rating, 4 out of 5 stars
      ·
      6 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      E

      EDUCBA

      Developing Secure IoT Applications

      Skills you'll gain: Cloud Security, Internet Of Things, Network Security, Application Security, Security Engineering, Information Systems Security, Data Security, Cloud Services, Infrastructure Security, Security Controls, Cloud Computing, Application Design, Time Series Analysis and Forecasting, Encryption, Cryptography, Data Analysis, Identity and Access Management, Data Integrity, Authentications, Predictive Analytics

      4.9
      Rating, 4.9 out of 5 stars
      ·
      19 reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      P

      Packt

      CompTIA A+ Core 1 (220-1101)

      Skills you'll gain: Cloud Computing, Network Troubleshooting, Computer Hardware, Hardware Troubleshooting, Virtualization, Networking Hardware, TCP/IP, Virtual Machines, Network Protocols, Mobile Security, Dynamic Host Configuration Protocol (DHCP), Peripheral Devices, System Configuration, Wireless Networks

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      D

      Duke University

      مقاييس الأعمال للشركات التي تعتمد على البيانات

      Skills you'll gain: Business Metrics, Business Analytics, Performance Measurement, Business Intelligence, Financial Data, Market Data, Key Performance Indicators (KPIs), Tableau Software, Analytical Skills, Big Data, Data Analysis, Competitive Intelligence, Data-Driven Decision-Making, E-Commerce, Microsoft Excel, SQL

      4.7
      Rating, 4.7 out of 5 stars
      ·
      77 reviews

      Mixed · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Create audio transcripts with Amazon Transcribe

      Skills you'll gain: Amazon S3, Amazon Web Services, Data Import/Export, Application Programming Interface (API), Cloud Computing

      4.2
      Rating, 4.2 out of 5 stars
      ·
      13 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      Advanced Agile for Product Managers: Scaling Agile Teams

      Skills you'll gain: Scaled Agile Framework, Agile Product Development, Sprint Planning, Agile Methodology, Collaborative Software, Cross-Functional Collaboration, Dependency Analysis, Sprint Retrospectives, Product Roadmaps, Collaboration, Leadership, Performance Measurement, Coordination, Release Management, Prioritization, Estimation

      Advanced · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Google Cloud Digital Leader - Français

      Skills you'll gain: Cloud Management, Cloud Infrastructure, Serverless Computing, Digital Transformation, Containerization, Site Reliability Engineering, Application Programming Interface (API), Data Governance, Hybrid Cloud Computing, Google Cloud Platform, Cloud Storage, Real Time Data, Cloud Platforms, Cloud Services, Cloud Computing, Looker (Software), Data Storage, Cloud-Native Computing, Data Migration, Cloud Computing Architecture

      4.6
      Rating, 4.6 out of 5 stars
      ·
      12 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      Environmental Project Management: Stakeholder Collaboration

      Skills you'll gain: Conflict Management, Team Motivation, Team Leadership, Project Risk Management, Stakeholder Engagement, Risk Management, Negotiation, Continuous Improvement Process, Cross-Functional Collaboration, Agile Project Management, Stakeholder Analysis, Project Management, Systems Thinking, Governance, Complex Problem Solving

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      Advanced Docker - Data Persistence and Orchestration

      Skills you'll gain: Docker (Software), Web Applications, Containerization, Development Environment, Devops Tools, CI/CD, YAML, Service Management, Network Planning And Design, Data Storage, Data Management, Command-Line Interface, Scalability

      Intermediate · Course · 1 - 3 Months

    • G

      Google Cloud

      Introduction to Cloud Dataproc: Hadoop and Spark on Google Cloud

      Skills you'll gain: Apache Spark, Managed Services, Google Cloud Platform, Big Data, Apache Hadoop, Data Management, Servers

      4
      Rating, 4 out of 5 stars
      ·
      11 reviews

      Beginner · Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Digital Transformation with Google Cloud - Português Brasileiro

      Skills you'll gain: Digital Transformation, Cloud Infrastructure, Cloud Computing, Public Cloud, Business Transformation, Hybrid Cloud Computing, Software As A Service, Capital Expenditure, Infrastructure As A Service (IaaS), Platform As A Service (PaaS), Google Cloud Platform, Multi-Cloud, Operating Expense, Cloud Security

      Beginner · Course · 1 - 3 Months

    1…192193194…271

    In summary, here are 10 of our most popular service improvement courses

    • GenAI for Market Research Analysts: Coursera Instructor Network
    • Lead Management with HubSpot: HubSpot Academy
    • Developing Secure IoT Applications: EDUCBA
    • CompTIA A+ Core 1 (220-1101): Packt
    • مقاييس الأعمال للشركات التي تعتمد على البيانات: Duke University
    • Create audio transcripts with Amazon Transcribe: Coursera Project Network
    • Advanced Agile for Product Managers: Scaling Agile Teams: Coursera Instructor Network
    • Google Cloud Digital Leader - Français: Google Cloud
    • Environmental Project Management: Stakeholder Collaboration: University of Maryland, College Park
    • Advanced Docker - Data Persistence and Orchestration: Packt

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Skills

    • Artificial Intelligence (AI)
    • Cybersecurity
    • Data Analytics
    • Digital Marketing
    • English Speaking
    • Generative AI (GenAI)
    • Microsoft Excel
    • Microsoft Power BI
    • Project Management
    • Python

    Certificates & Programs

    • Google Cybersecurity Certificate
    • Google Data Analytics Certificate
    • Google IT Support Certificate
    • Google Project Management Certificate
    • Google UX Design Certificate
    • IBM Data Analyst Certificate
    • IBM Data Science Certificate
    • Machine Learning Certificate
    • Microsoft Power BI Data Analyst Certificate
    • UI / UX Design Certificate

    Industries & Careers

    • Business
    • Computer Science
    • Data Science
    • Education & Teaching
    • Engineering
    • Finance
    • Healthcare
    • Human Resources (HR)
    • Information Technology (IT)
    • Marketing

    Career Resources

    • Career Aptitude Test
    • Examples of Strengths and Weaknesses for Job Interviews
    • High-Income Skills to Learn
    • How Does Cryptocurrency Work?
    • How to Highlight Duplicates in Google Sheets
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Preparing for the PMP Certification
    • Signs You Will Get the Job After an Interview
    • What Is Artificial Intelligence?

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • Share your Coursera learning story

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok