• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
Log In
Join for Free
Coursera
  • Browse
  • Customer Experience

Customer Experience Courses Online

Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

Skip to search results

Filter by

Subject
Required
 *

Language
Required
 *

The language used throughout the course, in both instruction and assessments.

Learning Product
Required
 *

Build job-relevant skills in under 2 hours with hands-on tutorials.
Learn from top instructors with graded assignments, videos, and discussion forums.
Learn a new tool or skill in an interactive, hands-on environment.
Get in-depth knowledge of a subject by completing a series of courses and projects.
Earn career credentials from industry leaders that demonstrate your expertise.
Earn your Bachelor’s or Master’s degree online for a fraction of the cost of in-person learning.
Earn a university-issued career credential in a flexible, interactive format.

Level
Required
 *

Duration
Required
 *

Skills
Required
 *

Subtitles
Required
 *

Educator
Required
 *

Explore the Customer Experience Course Catalog

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Real-Time Embedded Systems

    Skills you'll gain: Real-Time Operating Systems, Embedded Systems, Embedded Software, Hardware Architecture, Electronic Systems, Performance Tuning, Systems Architecture, Software Architecture, Verification And Validation, System Programming, Debugging, Software Design, System Design and Implementation, Linux, Software Technical Review, Systems Engineering, Operating Systems, Software Systems, System Software, Systems Design

    Build toward a degree

    3.9
    Rating, 3.9 out of 5 stars
    ·
    109 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    R

    Rice University

    Self Awareness and the Effective Leader

    Skills you'll gain: Creative Problem-Solving, Prioritization, Stress Management, Time Management, Self-Awareness, Leadership Development, Leadership, Personal Development, Goal Setting, Relationship Building, Emotional Intelligence, Resilience, Communication, Adaptability

    4.7
    Rating, 4.7 out of 5 stars
    ·
    678 reviews

    Beginner · Course · 1 - 3 Months

  • C

    Coursera Project Network

    YouTube como un canal estrategico

    Skills you'll gain: Content Performance Analysis, Drive Engagement, Content Strategy, Web Analytics, Social Media Content, Customer Engagement, Content Creation, Strategic Communication, Branding, Marketing Analytics, Media Strategy, Social Media Strategy, Social Media, Marketing Channel, Video Production, Digital Marketing

    4.5
    Rating, 4.5 out of 5 stars
    ·
    81 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    U

    University of Minnesota

    Healthcare Delivery Providers

    Skills you'll gain: Health Systems, Healthcare Industry Knowledge, Leadership Development, Health Care Administration, Managed Care, Hospital Experience, Organizational Structure, Health Care, Value-Based Care, Primary Care, Payment Systems, Medicare, Health Policy, Health Equity, Innovation, Performance Measurement

    4.7
    Rating, 4.7 out of 5 stars
    ·
    215 reviews

    Mixed · Course · 1 - 3 Months

  • C

    Coursera Project Network

    Communicate UX Research with Empathy Maps in Miro

    Skills you'll gain: UI/UX Research, User Research, Design Thinking, User Experience, Persona (User Experience), Technical Communication, User Centered Design, Usability

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free
    Free
    U

    University of Pennsylvania

    Modern & Contemporary American Poetry (“ModPo”)

    Skills you'll gain: Art History, World History, Aesthetics, Liberal Arts, Performing Arts, Social Justice, Multimedia, Peer Review

    4.8
    Rating, 4.8 out of 5 stars
    ·
    653 reviews

    Beginner · Course · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    D

    DeepLearning.AI

    Data Pipelines with TensorFlow Data Services

    Skills you'll gain: Extract, Transform, Load, Data Pipelines, Data Import/Export, Tensorflow, Data Processing, Feature Engineering, Data Integration, Data Transformation, Data Sharing, Data Management, Performance Tuning

    4.5
    Rating, 4.5 out of 5 stars
    ·
    534 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    T

    Tecnológico de Monterrey

    Mentalidad Emprendedora

    Skills you'll gain: Innovation, Entrepreneurship, New Business Development, Business Strategy, Business Modeling, Value Propositions, Lean Methodologies, Growth Strategies, Market Opportunities, Product Development, Customer Insights

    4.8
    Rating, 4.8 out of 5 stars
    ·
    233 reviews

    Advanced · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    Imperial College London

    Infectious Disease Modelling

    Skills you'll gain: Epidemiology, Mathematical Modeling, Statistical Modeling, Simulations, Risk Modeling, Infectious Diseases, Public Health, R Programming, Differential Equations, Data Modeling, Statistical Methods, Probability & Statistics

    4.8
    Rating, 4.8 out of 5 stars
    ·
    296 reviews

    Intermediate · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Trust and Security with Google Cloud

    Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Cloud Security, Data Security, Cloud Computing, Cybersecurity, Infrastructure Security, Authentications, Authorization (Computing), Public Cloud, Network Security, Data Storage, Identity and Access Management, Data Centers, Encryption

    4.9
    Rating, 4.9 out of 5 stars
    ·
    62 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    M

    Meta

    Medir y optimizar campañas de marketing en redes sociales

    Skills you'll gain: Data Storytelling, Social Media Campaigns, Social Media Marketing, Marketing Effectiveness, Social Media, Advertising Campaigns, Social Media Management, Marketing Analytics, Marketing Budgets, Digital Advertising, Marketing, A/B Testing, Facebook, Advertising, Return On Investment, Verbal Communication Skills, Technical Communication, Key Performance Indicators (KPIs), Presentations

    4.9
    Rating, 4.9 out of 5 stars
    ·
    215 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    MathWorks

    MathWorks Computer Vision Engineer

    Skills you'll gain: Computer Vision, Image Analysis, Anomaly Detection, Applied Machine Learning, Deep Learning, Image Quality, Artificial Neural Networks, Unsupervised Learning, Matlab, Application Deployment, PyTorch (Machine Learning Library), Machine Learning, Motion Graphics, Supervised Learning, Data Visualization, Automation, Predictive Modeling, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning Methods, Medical Imaging

    4.7
    Rating, 4.7 out of 5 stars
    ·
    328 reviews

    Beginner · Professional Certificate · 3 - 6 Months

Customer Experience learners also search

User Experience
Beginner User Experience
User Experience Projects
Advanced User Experience
UX Design
UI
Beginner UX Design
Information Design
1…186187188…473

In summary, here are 10 of our most popular customer experience courses

  • Real-Time Embedded Systems: University of Colorado Boulder
  • Self Awareness and the Effective Leader: Rice University
  • YouTube como un canal estrategico: Coursera Project Network
  • Healthcare Delivery Providers: University of Minnesota
  • Communicate UX Research with Empathy Maps in Miro: Coursera Project Network
  • Modern & Contemporary American Poetry (“ModPo”): University of Pennsylvania
  • Data Pipelines with TensorFlow Data Services: DeepLearning.AI
  • Mentalidad Emprendedora: Tecnológico de Monterrey
  • Infectious Disease Modelling: Imperial College London
  • Trust and Security with Google Cloud: Google Cloud

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Manage Cookie Preferences
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2025 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok