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Customer Experience Courses Online

Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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Explore the Customer Experience Course Catalog

  • C

    Coursera Project Network

    Command Line in Linux

    Skills you'll gain: Linux Commands, Linux, Linux Servers, Command-Line Interface, Linux Administration, File Management, Unix Commands, File Systems

    4.6
    Rating, 4.6 out of 5 stars
    ·
    967 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free
    Free
    G

    Goldman Sachs

    Fundamentals of Negotiation, with Goldman Sachs 10,000 Women

    Skills you'll gain: Negotiation, Active Listening, Rapport Building, Business Communication, Conflict Management, Relationship Building, Interpersonal Communications, Goal Setting, Communication, Cognitive flexibility, Influencing, Emotional Intelligence

    4.6
    Rating, 4.6 out of 5 stars
    ·
    476 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    K

    Kennesaw State University

    Professional Selling: Step 2 - Prepare Like a High-Performer

    Skills you'll gain: Sales Prospecting, Prospecting and Qualification, Cold Calling, Customer Relationship Building, Needs Assessment, Sales Process, Sales Pipelines, Sales Strategy, Verbal Communication Skills, Lead Generation, Communication, Relationship Management, Customer Engagement, Value Propositions

    4.8
    Rating, 4.8 out of 5 stars
    ·
    24 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    G

    Georgia Institute of Technology

    Materials Data Sciences and Informatics

    Skills you'll gain: Materials science, Informatics, Data Science, Data Mining, Data Integration, Data-Driven Decision-Making, Data Processing, Systems Design, Engineering Analysis, Big Data, Structural Analysis, Statistics

    4.5
    Rating, 4.5 out of 5 stars
    ·
    349 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado System

    Requirements Engineering: Secure Software Specifications

    Skills you'll gain: Requirements Elicitation, Software Design Documents, Requirements Analysis, Security Requirements Analysis, Mockups, Interviewing Skills, User Requirements Documents, Storyboarding, Functional Requirement, Goal Setting, Software Development Methodologies, Software Documentation, Agile Methodology, Business Requirements, Unified Modeling Language, Risk Management Framework, System Requirements, Meeting Facilitation, Prototyping, Software Development Life Cycle

    4.5
    Rating, 4.5 out of 5 stars
    ·
    849 reviews

    Beginner · Specialization · 3 - 6 Months

  • C

    Coursera Project Network

    Build a mobile app with Google Sheets on Glide and no coding

    Skills you'll gain: No-Code Development, Mobile Development, Google Sheets, Application Development, Application Design, Application Deployment, Data Structures, User Accounts, Personalized Service, User Feedback, Web Development, Marketing

    4.5
    Rating, 4.5 out of 5 stars
    ·
    676 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Preview
    Preview
    L

    LearnQuest

    CompTIA Practice

    Skills you'll gain: Network Troubleshooting, Help Desk Support, System Configuration, Computer Hardware, Networking Hardware, Hardware Troubleshooting, Technical Support, Peripheral Devices, System Support, Desktop Support, Computer Networking, Operating Systems, Wireless Networks

    3.4
    Rating, 3.4 out of 5 stars
    ·
    139 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Meta

    Principios de diseño UX/UI

    Skills you'll gain: User Research, UI/UX Research, Persona (User Experience), Design Research, User Experience Design, Interaction Design, Usability, User Interface (UI) Design, User Centered Design, Figma (Design Software), Wireframing, Prototyping, Usability Testing, Design Strategies, Design Elements And Principles

    4.7
    Rating, 4.7 out of 5 stars
    ·
    26 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Microsoft Azure Machine Learning

    Skills you'll gain: Unsupervised Learning, Microsoft Azure, Applied Machine Learning, Regression Analysis, Predictive Modeling, Machine Learning, No-Code Development, Machine Learning Algorithms, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Automation, Supervised Learning

    4.4
    Rating, 4.4 out of 5 stars
    ·
    272 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    Imperial College London

    Foundations of Public Health Practice: The Public Health Approach

    Skills you'll gain: Public Health, Public Health and Disease Prevention, Health Equity, Health Disparities, Healthcare Ethics, Preventative Care, Social Determinants Of Health, Epidemiology, Health Policy, Health Promotion, Health Systems, Political Sciences, Social Justice, Program Evaluation

    4.8
    Rating, 4.8 out of 5 stars
    ·
    486 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Illinois Urbana-Champaign

    Developing a Marketing Mix for Growth

    Skills you'll gain: Product Strategy, Integrated Marketing Communications, Strategic Marketing, Marketing Management, Advertising, Marketing, Marketing Channel, Product Management, Product Lifecycle Management, Marketing Communications, Marketing Effectiveness, Marketing Strategies, Value Propositions, Brand Management, Market Analysis, Promotional Strategies, Consumer Behaviour, Price Negotiation, Writing

    Build toward a degree

    4.8
    Rating, 4.8 out of 5 stars
    ·
    731 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    E

    EIT Digital

    Marketing Strategy for Entrepreneurs

    Skills you'll gain: Closing (Sales), Cold Calling, Customer Analysis, Sales Process, Target Market, Marketing, Market Analysis, Marketing Strategies, Competitive Analysis, Marketing Planning, Business Marketing, Sales, Growth Strategies, Market Research, Sales Prospecting, Business Development, New Business Development, A/B Testing, Entrepreneurship, Digital Marketing

    4.4
    Rating, 4.4 out of 5 stars
    ·
    156 reviews

    Intermediate · Course · 1 - 3 Months

Customer Experience learners also search

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1…185186187…473

In summary, here are 10 of our most popular customer experience courses

  • Command Line in Linux: Coursera Project Network
  • Fundamentals of Negotiation, with Goldman Sachs 10,000 Women: Goldman Sachs
  • Professional Selling: Step 2 - Prepare Like a High-Performer: Kennesaw State University
  • Materials Data Sciences and Informatics: Georgia Institute of Technology
  • Requirements Engineering: Secure Software Specifications: University of Colorado System
  • Build a mobile app with Google Sheets on Glide and no coding: Coursera Project Network
  • CompTIA Practice: LearnQuest
  • Principios de diseño UX/UI: Meta
  • Microsoft Azure Machine Learning: Microsoft
  • Foundations of Public Health Practice: The Public Health Approach: Imperial College London

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

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Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
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  • Google Project Management Certificate
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  • IBM Data Analyst Certificate
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  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

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