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Customer Experience Courses Online

Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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Explore the Customer Experience Course Catalog

  • Status: Free Trial
    Free Trial
    I

    ISC2

    Incident Response, BC, and DR Concepts

    Skills you'll gain: Incident Response, Business Continuity, Disaster Recovery, Cybersecurity, Security Management, Computer Security Incident Management, Crisis Management, Information Assurance

    4.7
    Rating, 4.7 out of 5 stars
    ·
    254 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    C

    Coursera Instructor Network

    GenAI for Computer Support Specialists (IT Support)

    Skills you'll gain: Responsible AI, Desktop Support, Generative AI, Technical Support and Services, End User Training and Support, System Support, Prompt Engineering Tools, Technical Support, Product Support, ChatGPT, Artificial Intelligence, Automation

    3.9
    Rating, 3.9 out of 5 stars
    ·
    11 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    E

    EIT Digital

    Development of Real-Time Systems

    Skills you'll gain: Real-Time Operating Systems, Embedded Systems, Computer Programming, C (Programming Language), Real Time Data, System Design and Implementation, OS Process Management, System Requirements, Computer Architecture, Algorithms, Servers

    4.6
    Rating, 4.6 out of 5 stars
    ·
    540 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Expressway to Data Science: Python Programming

    Skills you'll gain: Matplotlib, Seaborn, Plot (Graphics), Pandas (Python Package), NumPy, Data Visualization Software, Data Visualization, Programming Principles, Computer Programming, Histogram, Functional Design, Package and Software Management, Data Import/Export, Scripting, Scripting Languages, Data Manipulation, Python Programming, Data Science, Software Engineering

    4.7
    Rating, 4.7 out of 5 stars
    ·
    297 reviews

    Beginner · Specialization · 1 - 3 Months

  • C

    Coursera Project Network

    Advanced Relational Database and SQL

    Skills you'll gain: Stored Procedure, SQL, Data Presentation, Query Languages, Relational Databases, Database Development, Database Administration, Data Science

    4.5
    Rating, 4.5 out of 5 stars
    ·
    393 reviews

    Advanced · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    I

    Indian Institute of Technology Guwahati

    UX Design: An Introduction

    Skills you'll gain: User Experience Design, User Experience, Human Computer Interaction, User Centered Design, Usability, User Interface (UI), Interaction Design, Design, Design Research, User Research, Wireframing

    4.3
    Rating, 4.3 out of 5 stars
    ·
    8 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Data Mining Pipeline

    Skills you'll gain: Data Mining, Data Warehousing, Data Pipelines, Data Processing, Data Integration, Data Modeling, Data Cleansing, Data Transformation, Data Quality, Data Analysis, Descriptive Analytics, Exploratory Data Analysis, Applied Machine Learning

    Build toward a degree

    3.9
    Rating, 3.9 out of 5 stars
    ·
    103 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    C

    Coursera Instructor Network

    Business-to-Consumer (B2C) Sales Strategies and Techniques

    Skills you'll gain: Sales Presentation, Selling Techniques, Target Audience, Customer Relationship Building, General Sales Practices, Closing (Sales), Business-To-Consumer, Sales, Communication, Company, Product, and Service Knowledge, Sales Strategy, Product Promotion, Customer Engagement, Product Demonstration, Brand Loyalty, Rapport Building, Consumer Behaviour

    4.9
    Rating, 4.9 out of 5 stars
    ·
    15 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    Scrimba

    Generative AI for Web Development

    Skills you'll gain: Prompt Engineering, Anthropic Claude, LLM Application, Debugging, ChatGPT, Generative AI, Multimodal Prompts, Cloud API, Pseudocode, Integrated Development Environments, Artificial Intelligence, Software Development Tools, Responsible AI, Software Installation, Code Review, Application Programming Interface (API), System Configuration, Web Development Tools, Software Development, Program Development

    4.4
    Rating, 4.4 out of 5 stars
    ·
    121 reviews

    Intermediate · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of California, Davis

    Chemical Hazards and Process Safety

    Skills you'll gain: Chemical Engineering, Hazard Analysis, Process Engineering, Hazard Communication (HazCom), Safety Assurance, Occupational Health, Safety Training, Risk Management, Environment Health And Safety, Process Control, Accident Prevention, Risk Analysis, Incident Management, Safety Standards, Failure Analysis, Risk Mitigation, Personal protective equipment, Risk Management Framework, Engineering Analysis, Safety and Security

    4.8
    Rating, 4.8 out of 5 stars
    ·
    243 reviews

    Advanced · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of Virginia

    Design Thinking: Ideas to Action

    Skills you'll gain: Brainstorming, Design Thinking, Ideation, Creative Thinking, Creative Problem-Solving, Innovation, Product Development, Product Design, Performance Measurement, Strategic Thinking, New Product Development, User Feedback, Product Improvement, Prioritization, Customer experience improvement, Stakeholder Engagement, Decision Making, Feasibility Studies, Collaboration, Risk Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    71 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    E

    EDHEC Business School

    Python and Machine-Learning for Asset Management with Alternative Data Sets

    Skills you'll gain: Text Mining, Applied Machine Learning, Network Analysis, Data Visualization Software, Financial Data, Market Data, Unstructured Data, Web Scraping, Social Network Analysis, Advanced Analytics, Financial Market, Financial Analysis, Investments, Data Mining, Asset Management, Python Programming, Predictive Analytics, Data Analysis, Risk Analysis, Consumer Behaviour

    4.4
    Rating, 4.4 out of 5 stars
    ·
    236 reviews

    Intermediate · Course · 1 - 4 Weeks

Customer Experience learners also search

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1…181182183…473

In summary, here are 10 of our most popular customer experience courses

  • Incident Response, BC, and DR Concepts: ISC2
  • GenAI for Computer Support Specialists (IT Support): Coursera Instructor Network
  • Development of Real-Time Systems: EIT Digital
  • Expressway to Data Science: Python Programming: University of Colorado Boulder
  • Advanced Relational Database and SQL: Coursera Project Network
  • UX Design: An Introduction: Indian Institute of Technology Guwahati
  • Data Mining Pipeline: University of Colorado Boulder
  • Business-to-Consumer (B2C) Sales Strategies and Techniques: Coursera Instructor Network
  • Generative AI for Web Development: Scrimba
  • Chemical Hazards and Process Safety: University of California, Davis

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Certificates & Programs

  • Google Cybersecurity Certificate
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