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Customer Experience Courses Online

Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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Explore the Customer Experience Course Catalog

  • Status: Preview
    Preview
    C

    Coursera

    Navigating Generative AI: A CEO Playbook

    Skills you'll gain: Google Gemini, Generative AI, AI Product Strategy, Organizational Change, Business Leadership, Business Transformation, Responsible AI, Business Strategy, Prompt Engineering, Employee Training, Risk Management, Ethical Standards And Conduct

    4.7
    Rating, 4.7 out of 5 stars
    ·
    90 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    L

    Lund University

    European Business Law: Competing in Europe

    Skills you'll gain: Intellectual Property, Legal Writing, Law, Regulation, and Compliance, Case Law, Compliance Management, Business Strategy, Commercial Laws, Competitive Analysis, Mergers & Acquisitions, Advocacy, Brand Strategy, Procurement

    4.8
    Rating, 4.8 out of 5 stars
    ·
    305 reviews

    Beginner · Course · 1 - 3 Months

  • C

    Coursera Project Network

    YouTube como un canal estrategico

    Skills you'll gain: Content Performance Analysis, Drive Engagement, Content Strategy, Web Analytics, Social Media Content, Customer Engagement, Content Creation, Strategic Communication, Branding, Marketing Analytics, Media Strategy, Social Media Strategy, Social Media, Marketing Channel, Video Production, Digital Marketing

    4.5
    Rating, 4.5 out of 5 stars
    ·
    81 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Preview
    Preview
    U

    University at Buffalo

    Computer Vision Basics

    Skills you'll gain: Computer Vision, Image Analysis, Computer Graphics, Visualization (Computer Graphics), Digital Design, Artificial Intelligence, Applied Machine Learning, Computer Programming, Matlab, Algorithms, Calculus, Probability & Statistics

    4.2
    Rating, 4.2 out of 5 stars
    ·
    1.8K reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Meta

    Capstone (React App)

    Skills you'll gain: React Native, Mobile Development, GitHub, User Interface and User Experience (UI/UX) Design, Version Control, User Experience Design, User Interface (UI) Design, Wireframing, User Flows, Data Store, JSON, Development Environment, SQL

    4.8
    Rating, 4.8 out of 5 stars
    ·
    45 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    IBM

    Data Visualization with R

    Skills you'll gain: Data Storytelling, Interactive Data Visualization, Data Visualization Software, Data Visualization, Dashboard, Ggplot2, Plot (Graphics), Shiny (R Package), R Programming, Leaflet (Software), Data Analysis, Scatter Plots, Box Plots, Data Science, Spatial Data Analysis, Histogram, UI Components, User Interface (UI)

    4.6
    Rating, 4.6 out of 5 stars
    ·
    265 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    G

    Google

    Google UX Design (DE)

    Skills you'll gain: User Experience Design, Responsive Web Design, Storyboarding, Adobe XD, Information Architecture, UI/UX Research, Web Design, Usability Testing, Design Reviews, Figma (Design Software), User Interface and User Experience (UI/UX) Design, Prototyping, Wireframing, User Research, User Story, Presentations, Human Factors, Usability, User Centered Design, Persona (User Experience)

    4.4
    Rating, 4.4 out of 5 stars
    ·
    58 reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    D

    Dell

    Dell Technologies Becoming An Effective Seller

    Skills you'll gain: Sustainable Business, Sales Territory Management, Corporate Sustainability, Solution Selling, Sales, Sales Strategy, Customer Relationship Building, Sales Process, Sales Prospecting, Market Opportunities, Information Technology, Technology Strategies, Business Acumen, Customer Relationship Management, AI Product Strategy, Complex Problem Solving, Business Relationship Management

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Corporate Finance Institute

    Data Skills for Excel Professionals

    Skills you'll gain: Dashboard, Microsoft Excel, Pivot Tables And Charts, Star Schema, Spreadsheet Software, Data Transformation, Data Analysis Expressions (DAX), Data Storytelling, Data Analysis, Excel Formulas, Extract, Transform, Load, Data Visualization Software, Data Presentation, Data Modeling, Business Intelligence, Competitive Analysis, Data Manipulation, Data Cleansing, Data Integration, Data Import/Export

    4.8
    Rating, 4.8 out of 5 stars
    ·
    150 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    I

    Imperial College London

    Getting started with TensorFlow 2

    Skills you'll gain: Tensorflow, Keras (Neural Network Library), Deep Learning, Image Analysis, Computer Programming, Program Development, Data Validation, Applied Machine Learning, Supervised Learning, Predictive Modeling, Computer Vision, Machine Learning Methods, Artificial Neural Networks, Jupyter, Application Programming Interface (API)

    4.9
    Rating, 4.9 out of 5 stars
    ·
    577 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Excel/VBA for Creative Problem Solving, Part 2

    Skills you'll gain: Excel Macros, Visual Basic (Programming Language), Data Import/Export, Scripting, Programming Principles, Spreadsheet Software, UI Components, Automation, Data Structures, Debugging, Data Validation

    4.9
    Rating, 4.9 out of 5 stars
    ·
    1.3K reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    T

    Tecnológico de Monterrey

    Requerimientos, planeación, ejecución y medición de estrategias para redes sociales

    Skills you'll gain: Social Media Strategy, Social Media Marketing, Social Media, Plan Execution, Social Media Campaigns, Content Marketing, Marketing Strategies, Business Planning, Content Strategy, Goal Setting, Marketing, Performance Measurement, Communication Strategies, Customer Engagement

    4.5
    Rating, 4.5 out of 5 stars
    ·
    528 reviews

    Mixed · Course · 1 - 3 Months

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In summary, here are 10 of our most popular customer experience courses

  • Navigating Generative AI: A CEO Playbook: Coursera
  • European Business Law: Competing in Europe: Lund University
  • YouTube como un canal estrategico: Coursera Project Network
  • Computer Vision Basics: University at Buffalo
  • Capstone (React App): Meta
  • Data Visualization with R: IBM
  • Google UX Design (DE): Google
  • Dell Technologies Becoming An Effective Seller: Dell
  • Data Skills for Excel Professionals: Corporate Finance Institute
  • Getting started with TensorFlow 2: Imperial College London

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Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
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  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

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  • What Is Artificial Intelligence?

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