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Customer Experience Courses Online

Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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Explore the Customer Experience Course Catalog

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Biology Everywhere

    Skills you'll gain: Molecular Biology, Biochemistry, Human Development, Biology, Environment, Chemistry, Cell Biology, Environmental Issue, Child Development, Environmental Science, Life Sciences, Environmental Resource Management, Music, Biotechnology, General Science and Research, Decision Making, Natural Resource Management, Liberal Arts, Oncology, Sustainable Development

    4.5
    Rating, 4.5 out of 5 stars
    ·
    368 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Preview
    Preview
    U

    University of Illinois Urbana-Champaign

    التسويق في عالم رقمي

    Skills you'll gain: Innovation, Marketing, Digital Advertising, Marketing Strategies, New Product Development, Digital Marketing, Consumer Behaviour, MarTech, Marketing Channel, Product Promotion, Digital Transformation, Customer Engagement, Branding, Price Negotiation

    4.6
    Rating, 4.6 out of 5 stars
    ·
    40 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Security Best Practices in Google Cloud

    Skills you'll gain: Identity and Access Management, Cloud Security, OAuth, Google Cloud Platform, Kubernetes, Cloud Storage, Security Controls, Data Storage Technologies, Application Security, Authorization (Computing), Data Security, Role-Based Access Control (RBAC), Hardening, Encryption, Key Management, Virtual Machines

    4.7
    Rating, 4.7 out of 5 stars
    ·
    350 reviews

    Intermediate · Course · 1 - 3 Months

  • P

    Packt

    Sales Strategies and Techniques

    Skills you'll gain: Selling Techniques, Sales Strategy, Overcoming Objections, Closing (Sales), Sales Process, Customer Engagement, Sales Presentation, Solution Selling, Data-Driven Decision-Making, Customer Relationship Building, Value Propositions, Competitive Analysis, Price Negotiation, Rapport Building, Active Listening

    4.8
    Rating, 4.8 out of 5 stars
    ·
    9 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Everyday Excel, Part 2

    Skills you'll gain: Regression Analysis, Microsoft Excel, Excel Formulas, Financial Analysis, Predictive Modeling, Data Management, Spreadsheet Software, Financial Modeling, Business Mathematics, Data Analysis, Problem Solving

    4.8
    Rating, 4.8 out of 5 stars
    ·
    567 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    I

    IIT Bombay

    Introduction to Business Management: Winning Internally

    Skills you'll gain: Environmental Social And Corporate Governance (ESG), Financial Management, Accounting, Business Management, Organizational Structure, Business, Manufacturing Operations, Leadership, Human Resources, Organizational Strategy, Business Strategies, Strategic Thinking, Financial Statements, Innovation, Product Development

    4.8
    Rating, 4.8 out of 5 stars
    ·
    17 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of Pennsylvania

    Crowdfunding

    Skills you'll gain: Fundraising and Crowdsourcing, Fraud detection, Campaign Management, Social Media, Presentations, Budgeting, Entrepreneurship, Community Development, Driving engagement, Promotional Strategies, Planning, Consumer Behaviour, Decision Making

    4.5
    Rating, 4.5 out of 5 stars
    ·
    415 reviews

    Mixed · Course · 1 - 4 Weeks

  • C

    Coursera Project Network

    Create Interactive Dashboards with Streamlit and Python

    Skills you'll gain: Plotly, Dashboard, Pandas (Python Package), Data Manipulation, Interactive Data Visualization, Data Visualization Software, Data Visualization, Web Applications, Data Science, Data Analysis, Python Programming

    4.7
    Rating, 4.7 out of 5 stars
    ·
    397 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • P

    Packt

    Figma for UI/UX: Master Web Design in Figma

    Skills you'll gain: Figma (Design Software), Responsive Web Design, User Interface and User Experience (UI/UX) Design, Usability, Web Design, User Experience, User Interface (UI), Typography, Design Elements And Principles, Color Theory, UI Components, Web Design and Development, Wireframing, Mockups

    4.3
    Rating, 4.3 out of 5 stars
    ·
    25 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado System

    Clinical Data Science

    Skills you'll gain: Tidyverse (R Package), Clinical Data Management, Extract, Transform, Load, Data Modeling, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Medical Privacy, Data Manipulation, Predictive Modeling, Database Design, Clinical Informatics, Google Cloud Platform, Intensive Care Unit, Data Ethics, Data Quality, Risk Modeling, Natural Language Processing, Bioinformatics, Informatics, Text Mining, R Programming

    4.5
    Rating, 4.5 out of 5 stars
    ·
    481 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    S

    Starweaver

    Advanced Business Analysis: Elicitation & Analysis

    Skills you'll gain: Requirements Elicitation, User Story, Business Requirements, Business Analysis, Requirements Analysis, Financial Analysis, Requirements Management, Business Process Modeling, Process Analysis, Stakeholder Engagement, Interviewing Skills, Analysis, Stakeholder Communications, Collaboration, Communication

    4.8
    Rating, 4.8 out of 5 stars
    ·
    76 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    MathWorks

    Introduction to Image Processing

    Skills you'll gain: Image Analysis, Image Quality, Matlab, Computer Vision, Spatial Data Analysis, Data Processing, Water Sustainability, Data Manipulation, Exploratory Data Analysis, Histogram, Quantitative Research, Analysis, Data Import/Export, Metadata Management, Algorithms

    4.8
    Rating, 4.8 out of 5 stars
    ·
    186 reviews

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer experience courses

  • Biology Everywhere: University of Colorado Boulder
  • التسويق في عالم رقمي: University of Illinois Urbana-Champaign
  • Security Best Practices in Google Cloud: Google Cloud
  • Sales Strategies and Techniques: Packt
  • Everyday Excel, Part 2: University of Colorado Boulder
  • Introduction to Business Management: Winning Internally: IIT Bombay
  • Crowdfunding: University of Pennsylvania
  • Create Interactive Dashboards with Streamlit and Python: Coursera Project Network
  • Figma for UI/UX: Master Web Design in Figma: Packt
  • Clinical Data Science: University of Colorado System

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

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Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

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  • What Is Artificial Intelligence?

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